When the price of your digital product is zero, that’s about how much you learn about customer pricing. Now, both the pricing and the learning is on the upswing.

The pay-for-digital content revolution is now fully upon us. Five years ago, only the music business had seen much rationalization, with Apple’s iTunes having bulled ahead with its new 99-cent order. Now, movies, TV shows, newspapers, and magazines are all embracing paid digital models, charging for single copies, pay-per-views, and subscriptions. From Hulu Plus to Netflix to Next Issue Media to Ongo to Press+ to The New York Times to Google Play to Amazon to Apple to Microsoft (buying into Nook this week), the move to paid media content is profound. The imperative to charge is clear, especially as legacy news and magazines see their share of the rapidly growing digital advertising pie (with that industry growing another 20 percent this year) actually decline.

Yes, it’s in part a 99-cent new world order as I wrote about last week (“The Newsonomics of 99-Cent Media“), but there are wider lessons — some curiously counterintuitive — to be learned in the publishing world. Let’s call it the newsonomics of Pricing 101. The lessons here, gleaned from many conversations, are not definitive ones. In fact, they’re just pointers — with rich “how to” lessons found deeper in each.

Let’s not make any mistake this week, as the Audit Bureau of Circulation’s new numbers rolled out and confounded most everyone. Those ABC numbers wowed some with their high percentage growth rates. Let’s keep in mind that those growth numbers come on the heels of some of the worst newspaper quarterly reports issued in awhile. Not only is print advertising in a deepening tailspin, but digital advertising growth is stalled. Take all the ABC numbers you want and tell the world “We have astounding reach” — but if the audience can’t be monetized both with advertising and significant new circulation revenues, the numbers will be meaningless.

When it comes to dollars and sense, pricing matters a lot.

Let’s start with this basic principle: People won’t pay you for content if you don’t ask them to. That’s an inside-the-industry joke, but one with too much reality to sustain much laughter. It took the industry a long time to start testing offers and price points, as The Wall Street Journal and Walter Hussman’s Arkansas Democrat-Gazette provided lone wolf examples.

The corollary to that principle? If you don’t start to charge consumers — Warren Buffett on newspaper pricing: “You shouldn’t be giving away a product that you’re trying to sell.” — then you can’t learn how consumers respond to pricing. Once you start pricing, you can start learning, and adjust.

We can pick out at least nine emerging data points:

• 33-45 percent of consumers who pay for digital subscriptions click to buy before they ever run into a paywall. That’s right — a third to a half of buyers just need to be told they will have to pay for continuing access, and they’re sold. As economists note that price is a signal of value, consumers understand the linkage. Assign what seems to be a fair price, and some readers pay up, especially if they are exposed to a “warning” screen, letting them know they’ve used up of critical number of “free” views. Maybe they want to avoid the bumping inconvenience — or maybe they just acknowledge the jig’s up.
• If print readers are charged something extra for digital access, then non-print subscribers are more likely to buy a digital-only sub. Why pay for digital access is the other guys (the print subscribers) are getting it thrown in for “free”? Typically, Press+ sees a 20-percent-plus increase in signups on sites that charge print subscribers something extra. That extra may be just a third or so of the price digital-only subscribers pay (say, $2.95 instead of $6.95), but it makes a difference. Consequently, Press+ says 80-90 percent of its sites charge print subscribers for digital access. The company now powers 323 sites and thus has more access to collective data than any other news-selling source.
• You can reverse the river, or at least channel it. The New York Times took a year, but figured it out righter than anyone expected. It bundled its Sunday print paper (still an ad behemoth) with digital, making that package $60 or so a year cheaper than digital alone. The result, of course, is that Sunday Times home delivery is up for first time since 2006. It’s not just NYT or the L.A. Times which have embraced Sunday/digital combos. In Minneapolis, the Star Tribune began a similar push in November. Now, of its 18,000 digital-only subscribers, 28 percent have agreed to an add on the Sunday paper, for just 30 cents a week, says CEO Mike Klingensmith (“A Twin Cities turnaround?”). So we see that consumers may well be more agnostic about platform than we thought. Given them an easy one-click way of buying even musty old print, and they will. Irony: If you hadn’t charged them for digital access, you probably wouldn’t have sold them on print.
• New products create new markets. 70 percent of The Economist‘s digital subscribers are not former print subscribers, says Paul Rossi, managing director and executive vice president for the Americas. That’s surprising in one sense, but not in another. Newspaper company digital VPs will tell you that they’re surprised to see how little overlap there is between their print audience customer bases and their digital ones. The downside here: Many print customers seem not to value digital access that much. The Star Tribune is finding a low take rate of 3 percent of its Sunday-only print subscribers willing to take its digital-access upsell. One lesson: The building of a new digital-mainly audience won’t be easy and will require new product thinking; it’s not that easy just to port over established customers.
• The all-access bundle must contain multiple consumer hooks. Sure, readers like to get mobile access as well as desktop and print, and maybe some video. Yet some may especially prize the special events or membership perks they are offered, as the L.A. Times is banking on (and start-ups Texas Tribune, MinnPost, and Global Post have applied outside the paywall model). Some will like the extras, like The Boston Globe telling its new 18,000 digital subscribers, as well as its print ones, that they now get “free” Sunday Supper ebooks (“The Newsonomics of 100 Products a Year“). Sports fanatics or business data lovers will find other niches to value — and ones that make the whole bundle worthwhile. Archives — and the research riches they offer — will prove irresistible to some. In 2012, a bundle may offer a half dozen reasons to buy, casting a wide net, with the hope that at least one shiny lure will reel in the customers. By 2013, expect “dynamic, customized offers,” targeting would-be buyers by their specific interests to be more widely in use.
• While pageviews may drop 10-15 percent with a paywall, unique visitors remain fairly constant. We see the phenomenon of those who do hit a paywall one month coming back in subsequent months, rather than fleeing forever. “It may be the second, third, or fourth month before someone says, ‘I guess I am a frequent visitor here, and I’ll play,’” says Press+’s Gordon Crovitz.
• Archives find new life. Archives have lived in a corner of news and magazine websites for a long time. They’ve been used, but not highly used or highly monetized. Now, courtesy of the tablet, and a new way to charge, The Economist is finding that 20 percent of its single copy sales are of past issues. Readers will pay for the old in new wrappers, whether back e-issues, or niched ebooks. The all-access offer can be much wider than cross-platform, or multi-device. It can extend across time, from a century of yesterdays to alerts for tomorrow.
• News media is probably underpriced. Take the high-end Economist. CEO Andrew Rashbass — speaking to MediaGuardian’s Changing Media Summit 2012, in a recommended video — said that a survey of its subscribers showed that a majority didn’t know how much they were paying for the Economist. When pressed to guess, most over-estimated the price. At the Columbia (Missouri) Daily Tribune, an early paywall leader in the middle of America, a recent price increase to $8.99 from $7.99 has so far resulted in no material loss of subscribers. At Europe’s Piano Media, early experience in Slovakia and Slovenia is that price isn’t a big factor, says Piano’s David Brauchli. “Payment for news on the web is really more a philosophical mindset rather than economic. People who are opposed to paying will always opposed to paying and those who see the value of paying don’t mind paying no matter what the price is.” That suggests pricing power. It makes sense that publishers, new to the pricing trade, have approached it gingerly. Yet the circulation revenue upside may well be substantial.
• Bundle or unbundle — what’s the right way? Mainly, we don’t know yet, and the answer may be different for differing audience segments. The Economist started with print being a higher price than a separate digital sub. Then it raised the digital price to match that of print — to assert digital value. It now offers all-access: one price gets you both. Next up: You can buy either print or digital for the same price, but if you want both, you’ll pay more. It’s an evolution of testing, and so far, it’s been an upward one.

Overall, this is a revolution in more than pricing. It’s a revolution in thinking and, really, publisher identity.

The Boston Globe’s Jeff Moriarty sums it up well, as his company aims (as has the Financial Times before it; “The Newsonomics of the FT as an Internet Retailer“) to emulate a little digital-first company called Amazon:

I think overall publishers have to start thinking more like e-commerce companies. More like Amazon. You can’t just throw up a wall or an app and expect it to just sell itself. We’re still building that muscle here at the Globe, and some of our colleagues in the industry are even farther along. We have extensive real-time and daily analytics and are employing multivariate testing to try offers and designs to refine the experience that works best for each type of user.

So what is it? iTunes for magazines? Maybe Hulu for periodicals? How about Piano Media for American titles? Tivo for print?

In the hurly-burly of digital content innovation and monetization, it’s hard to figure out what things are, so we try to find apt comparisons. With the new Next Issue digital newsstand, let’s think Netflix or Pandora or Spotify as the closest cousins. Next Issue, the offspring of five prosperous parents (Time Inc., Conde Nast, Hearst, Meredith, and News Corp.), launched last night what I think will be a model-changing product for publishers.

In short, the Next Issue kiosk idea is transformative — though we’ll have to see how quickly customers take to its unknown brand.

It offers single-priced, all-you-can-eat access to top-shelf magazines, including Time Inc’s People, Fortune, Sports Illustrated, and Time; Conde Nast’s Vanity Fair, Allure, and Conde Nast Traveler; Hearst’s Esquire and Popular Mechanics; and Meredith’s Better Homes and Gardens and Fitness. Thirty-two magazines in total, at launch.

Magazine publishers long eschewed the web as largely detrimental to their business, and they participated on it unevenly and haphazardly. Without the loss of classifieds threat experienced by their newspaper cousins, they could better afford to hold back, though many titles have seen a steady decline in both circulation and advertising revenues.

So when the tablet came along, they sniffed it with great interest. In terms of size, it looked like…a magazine. Sports Illustrated demoed it first and that WonderFactory-wow-of-a-prototype has generated 1.135 million YouTube views in three years. Since then, magazine publishers have moved faster than newspaper publishers to embrace the tablet. Some have told me they expect the tablet to grab a third or more of their print subscriber bases within two to three years. Many have put all-access pay-me-once subscription models into place, making it easy to pay for print and get tablet, too.

They’ve grumbled and growled about Apple’s onerous customer data and revenue sharing, but have moved ahead, in varying degrees with Apple’s Newsstand and other sales outlets. Additionally — and here’s the big difference with the newspaper industry — they pooled their efforts in Next Issue. That company is owned by the five behemoths, and it had difficult birth pangs. At times, it has seemed that Next Issue would become a side attraction (as so many publishing industry consortia become), just dabbling in the Android slice of the tablet market (though the slice is thickening).

Behind the scenes, though, it looks like Next Issue has become a major play of magazine publishers. Though the kiosk at launch only works with Android devices, expect iPads (and then iPhones) to be on board by late summer; Next Issue is about to offer up its product for Apple approval.

Non-Android users can get a sense of the product at Next Issue’s website, though the tablet, of course, is the best way to experience it, as Next Issue CEO Morgan Guenther affirmed yesterday in an interview: “It’s all about touching product.” Guenther, a former TIVO exec, is a West Coast guy, and interestingly Next Issue seems like a bi-coastal play.

Last June, Next Issue released some beta products, all in run-up to this kiosk. “In Silicon Valley, we call it beta. In New York [where most of his owners reside within a few dozen blocks of each other], they call it ‘preview release.’ Business operations are in New York, but it’s the 40-plus product people and engineers in Palo Alto that have worked to create this Next Issue experience.

“It’s all about the USP,” says Guenther. And you can’t have a unique selling proposition, if you don’t have a compelling, ahead-of-the-crowd customer experience. While I’m Android-less, there are a number of reasons to believe that Next Issue may have gotten the new product right, or at least, righter than many of the products or consumer propositions out there.

Let me outline seven things to watch as you take a look at Next Issue:

One way to read: Sign up once — and the new site is offering relatively generous 30-day trials — and you have but one navigation to learn. While the full content from each of the magazines is present, with added video, Next Issue says customers need only learn one way of getting around. If it’s an intuitive design, that’s a huge plus, as news- and feature-hungry readers find ourselves forced to learn the navigation nuances of each of our favorite apps.

One price: Well, almost. Next Issue’s pricing seems simple enough:

• Buy a single copy ($2.49-$5.99) of a magazine or a single subscription($1.99-$9.99 a month), and with the latter, access to growing archives that began Jan. 1, 2012.
• Buy one of two kinds of unlimited passes. For $9.99 a month, you get Unlimited Basic (think cable tiering). For $14.99 a month (or $180 a year), you get Unlimited Premium. At that tier, you get Times Inc’s Entertainment Weekly, People, Time, and Sports Illustrated — plus Conde Nast’s New Yorker.
• If you’re a print subscriber of an all-access-offering magazine, like Time Inc’s, you can get free access through the Next Issue site (and even if you’ve already “authenticated” through Time’s direct app). That kind of seamlessness is customer-pleasing.

The 32 launch titles are premium, not the low end of these publishers’ collections. Next up: adding more owners’ titles, and then non-owners’ magazines.

Newspapers? Well, maybe some, says Guenther. If so, think large regionals like the L.A. Times, Chicago Tribune, or Houston Chronicle, and not a proliferation of small, local paper apps. Not (yet) represented: Next Issue Media owner News Corp.’s The Daily, which as a magazine-like newspaper might fit in well here.

Revenue splits built on “engagement”: So Next Issue, for its work and investment will take a “industry standard” commission, which we can figure is in the 25-40 percent range. While Guenther won’t disclose the formula for divvying up the subscription revenues among publishers, he does say it will be built on “interaction by the consumer.” That sounds similar to what Piano has pioneered in sharing revenues by tracking actual reader usage of content. Consortia often fall apart on revenue sharing issues, so just getting an initial deal done is noteworthy.

New accommodations with Apple: Just as Netflix is newly playing with Apple and ponying up its commission cut, Next Issue looks like it will play along as well. The big reason: Next Issue owners have found, says Guenther, that most of their digital subscribers are new, non-print ones. With cannibalization of the print base less of an issue, paying a rev share to Apple becomes a less emotional cost of doing business.

Get ahead of Flipboard: It’s not a Flipboard-killer, but it’s intended to aggregate before tablet aggregators get the better of the aggregatees, as they’ve done on the web. Flipboard remains a superior browsing experience — cool, comfortable and serendipity-pleasing — and importantly offering a blend of changing content all within one interface. While Next Issue offers a single navigation, it’s not a blended product in the same sense that Flipboard is.

Down the road (how far will be the question), says Guenther, are the additions of search and personalization — and maybe, should the publishers allow it — cross-title topical bundles of health, fashion, or travel products. (Remember Mine magazine?) Should Next Issue continue innovating, combining the best of high-branded bliss with Flipboard fun, it could triumph. Flipboard, for its part, could still find a place in this adjusted ecosystem funneling some new (and younger) readers into Next Issue’s payment system, for a cut of the action.

It’s all a set-up for the print-to-tablet transition: So will a third of print magazine readers prefer the tablet sooner than later, as surveys seem to tell us? Readers love tablet magazine reading. If they transition quickly, and are paying subscribers, then the big business question is advertising.

Tablet ads continues to fetch rates (mainly for national publishers) five times or more greater than web ads. That differential may moderate, but the tablet’s immersive, customer-educating, consumer-grabbing capabilities offer major upside to advertisers and sponsors. It will take a couple to several years to reach some maturity, but the tablet ad ecosystem is developing quickly. Consider that earlier this week, we learned that both Hearst and Conde Nast will start releasing key-to-advertiser metrics on tablet usage, and that the Association of Magazine Media announced its own guidelines. The association goals: “to drive growth of advertising on tablets,” by providing data on:

1. Total consumer paid digital issues

2. The total number of tablet readers per issue

3. The total number of sessions per issue

4. The total time spent per reader per issue

5. The average number of sessions per reader per issue

In another words, just as Next Issue launches, the ad foundation is being thickly laid.

A model and a warning for the newspaper industry: In one sense, newspaper titles are very different than magazines. Other than the U.S.’s three national titles, newspapers are by nature local, appealing only to tiny slices of the national population. Yet in creating a single place to buy subscriptions, or single copies — and then potentially packages of content  (“The Newsonomics of 100 Products a Year“) — Next Issue is well ahead of the U.S. newspaper industry. Piano Media, in Slovakia and Slovenia and soon farther west, is testing the newspaper portal notion, with fledgling, if small-scale, success.

AP’s new mobile apps create a better national/local aggregation that its first-generation did, but they don’t lead to digital subs. Press+, with now more than 300 customers, has the capability to create a newspaper kiosk, but has seen little enthusiasm among its customers to do so.

One big question for Next Issue is who will notice it? It’s been a business-to-business brand largely. Consumers know how to buy magazines from magazine sites or from Apple or Amazon, but they don’t know much about Next Issue. That stealth position may be one of the reasons its publisher owners have gone forward with it.

They can hold onto, they think, their current print subscribers, transition them over to all-access over time, and use Next Issue — as it tests out new markets — to find new readers and customers.

So what is Next Issue? It is a Netflix wannabe, in the CEO’s vision. Visit, see a bunch of choices, queue ‘em up, and pay a single price for unlimited usage. It’s not iTunes with individual price points. It’s more like the Pandora or Spotify pay-us-once-and-forget-about-it model. And like all digital-native companies, it will focus as much on harvesting data on its customers and their usage, knowing that intel may be a large part of the company value going forward.

That makes consumer sense. It could make a lot of consumer sense.

Let’s recall the innovative New York Times paywall model. The Times priced digital + Sunday print $60 below digital only. That meant a significant number of new Sunday subscribers (home delivery Sunday subs went up for the first time in five years), but it also meant some number of seven-day print subscribers giving up the print habit for Sunday print + digital.

In the Next Issue case, well-magazine-read consumers may do the math and find the $180 a year premium bundle (all-you-can-read, including archives, of all the magazines in the kiosk), such a good deal that they’ll drop individual magazine subs. My first math shows that if you subscribe to seven or more titles, that price point may be economical, though if you get the Next Issue pass, you’ll be passing up the print editions of the magazines, which publishers are almost throwing in these days, à la NYT.

So we can see the planning in the pricing: preserve print if you can, bring in new digital-only customers, and then upsell those into print for as little as five bucks a year more.

Aggregation. Customer ease. Pricing that psychs out consumers. We see the makings of our new print/digital/print world.

Try this: Call up your local newspaper or online news organization. Tell them you want to buy something and ask them what they can sell you? Of course, at first, they’d be non-plussed: Sell you something? Then, after giving it some thought, they’d say you can buy a newspaper or a subscription or a membership — or, maybe, an ad? Would you like one of those?

Those days — mark it — are coming to an end. We’re on the brink of news companies producing hundreds of products for sale each year. While digital technology hath taketh (the easy ability to make money on news distribution), digital technology also giveth back, with the ability to create hundreds and thousands of newsy products at small incremental costs. The bonus: News organizations will be able to satisfy groups of readers and advertisers (often disguised thinly as sponsors) better than ever before. Double bonus: The let-a-hundred-products-bloom revolution fits neatly with the all-out embrace of all-access circulation initiatives, which news companies in North America, Europe, and Asia now can’t seem to implement quickly enough.

Can we call this the ebook revolution? Maybe, but that’s probably too narrow. Delivery of new products to new audiences can take several forms. A text-only ebook, a shinier iBooks-enabled product with video, or an app with all the glorious functionality apps offer. It’s not the form; it’s the content, content that satisfies niches rather than serves masses with one-size-fits-all newspaper or magazine products.

Call it the newsonomics of 100 products a year, or just one way to envision a much bigger future.

The 100-product-a-year model is a much-needed growth model. We can see how it fits nicely with all-access subscriptions, and together we have two interconnected Lego blocks of a new sustainable news model. We have two essential parts of a crossover model  (“The Newsonomics of Crossover“)  that I detailed here a few weeks ago. The big, hairy challenges of accelerating print ad loss and onerous legacy costs remain, but at least we’ve got a couple of building blocks we didn’t have two years ago. By we, I mean those of us who care about news and great professional content.

Is it a big moneymaker? We don’t know yet, though we can extrapolate some numbers below.

It’s directionally right, though, for at least a couple of strategic reasons. The notion of 100 smaller products reminds us that so much of the new world is based on volume. Google has built a monstrous advertising business on hundreds of thousands of smaller advertisers, while daily newspapers reaped huge profits on relatively few bigger advertisers. Even as movie watching by streaming surpasses DVD watching, more money is still in the old medium. Streaming will monetize at a lower rate, but end up generating bigger dollars over time. The same thing is true in the digital music business. Selling lots of stuff to lots of people at smaller price points is something the Internet enables superbly.

Yes, there are definitely new winners and losers in movies and music, as there will be in news. Those who transition best and fastest will win.

Second, it’s in line with the strategic push to satisfy the hell out of core customers. As publishers have figured out that it’s the top 15 percent of site visitors who make the big difference in building the new digital business — perhaps paying for subscriptions, consuming many more pages than fly-by users sent by Google — core customer satisfaction is key. Ebooks deeper the relationship to that reader customer.

This 100-product-a-year model may fit as well with the new California Watch/Bay Citizen combo (“The Newsonomics of the Death and Life of California News“), finalized Tuesday, as its does with The Wall Street Journal, The New York Times, the Charlotte Observer, GQ, or Conde Nast Traveler.

Let’s take one example. On Wednesday, the Boston Globe launched “Sunday Supper & More.” It’s a cookbook. It’s New England. And it could be the beginning of a new franchise: Expect summer, fall and winter editions each year to join this spring debut. The Globe’s staff built it with Apple’s iBooks Author tool, so it offers video within it.

Want to buy it? Not so fast. Today, Sunday Supper & More is only available to Boston Globe print, all-access, and digital subscribers. So subscription — think “membership” (the recent riff of the L.A. Times new paywall intro) — is gaining new benefits. Surprise, says the Globe, you not only get our paper, our spiffy new replica-plus edition, if that’s what you want, and our mobile apps — you also get our cool cookbooks, with more to come.

The Globe will sell the book to non-subscribers — probably at $4.99 — but will decide the timing of that sale after next week’s Globe confab at which execs and editors will plot an ebook plan for the company.

“Events and ebooks will be the two biggest perks” of the new Globe subscription push, says Jeff Moriarty, the Globe’s VP of digital products. Beyond Sunday Suppers and a new spin on the Fenway 100 historical Red Sox book, we can picture the Globe soon mining its archives in both sports and features to provide new value for customers and a new leg of revenue. It experimented early with three books on its Whitey Bulger stories, and learned some lessons in pricing, distribution, and the technical creation process along the way.

The Globe has plenty of company in this push. We see Canada’s National Post committing to a couple of dozen ebooks in the coming year, again from hard news to features (“To learn what works (quickly), Canada’s National Post dives into ebooks”). Guardian Shorts is an early innovator; Politico is churning out four campaign ebooks this year.

Magazine publishers, faster than newspaper publishers to embrace the tablet as the next-gen platform, are also ahead of most newspaper publishers in ebooks. Vanity Fair’s done more than a half dozen, and its parent Conde Nast is hosting an explosion of more single-purpose apps in the iTunes Store, some unrelated to Conde’s magazines. Hearst’s Cosmopolitan is embracing ebooks, and now partnering, along with ProPublica — an early tester of ebooks — with Open Road Integrated Media . Open Road Integrated Media?

Well, it’s a book company, an ebook company juiced on the possibilities of our age. Headed by former HarperCollins CEO Jane Friedman, the company is prototypical of a new group of middlemen. With book marketing savvy (cover design, marketing, distribution+), these companies are now feeding the emerging ebook marketplace. They are also partnering back for that old standby, print, as Open Road has done with book services company Ingram. In Canada, it was Harper Collins Canada that became the National Post’s partner in bringing news ebooks to market.

Just as the web has knocked many middlemen for a loop, it creates openings for new ones.

If you talk to publishers about ebooks, they are farther along in experimenting than they were a year ago. Yet some basic issues — producing the books, marrying them to commerce engines, placing them prominently in e-stores and more — are giving them headaches as they push forward. “How do we make the right offer to the right person at the right time?” one experienced exec asked.

The marketplace has been exploding (recall that Amazon announced last spring that its ebooks were now outselling its paper books), but those issues are setting the stage for a new group of companies, many staffed with graduates of the book industry, offering their help. Newspaper and magazine publishers are looking to the Open Roads for guidance.

Some are turning to their digital circulation partner, Press+. That company, which is powering more than 280 titles’ subscription commerce, says its system can handle the commerce and even help with identifying likely customers, based on tracked content usage, so its customers are just beginning to ply the ebook trade.

ProPublica general manager Dick Tofel opted for Open Road for the non-profit investigative publisher’s fifth and sixth books. He says the company will start producing a half dozen or more a year now and is now fielding calls from other publishers eager to get the benefit of his early ebook experience.

So far, ProPublica has put 90,000 ebooks into the market. The first couple were free downloads, but with the addition of new original introductions to work ProPublica had already published free online, Amazon and ProPublica agreed on test pricing of 99 cents and $1.99, and new revenue is rolling in. It’s small, but “pound for pound, it generates more than advertising,” notes Tofel, who is a Wall Street Journal veteran. And, of course, the incremental cost of creating ebooks is closer to zero, with most sales cost able to be a commissioned cost of sale.

As assistant publisher, Tofel oversaw the print books business that’s been a good Dow Jones sideline for a long time.

Those books — personal investing and more — are naturals for the ebook revolution now. Look for the Journal to experiment more with those titles, perhaps niching by life stage.

As news and magazine publishers look to this new revenue stream, here are six points to ponder:

It’s about product development: Yes, it’s editing, but fundamentally, it’s a mindset change for many publishers stuck in the one-size-fits-all world. Publishers either need staffers with new product chops or partners wanting to license publisher content and create the products for the marketplace.

Free the archives!: Digital archives have never been a big business for publishers, caught somewhere between Google and musty library connotations. Packaged archives — for specific audiences — can offer new life for older content.

Don’t think content; think problem solving: Publishers too often start with content. If we start with audience — college-planning students and parents, new mothers and fathers to be, bored cooks, and, big time, sports enthusiasts of all ages — we can see the motors of ebook publishing beginning to role. Think life stage, just for starters, and add the geo angle, and regional publishers can play.

Mining the database: As onesies and twosies, it’s fairly easy to pick content from publishers’ own databases. Think of bigger production cycle, going beyond the 100 a year, to a thousand, all niched products that could be semi-automated and templated over time. Better tagging of content for ebook usage then becomes a priority.

Ebook or app?: Early experimenters say let the content be your guide. The more multimedia, the better an app may work. Ebooks, though, can be sold through more distributors, while Apple continues to dominate the app business.

Pricing: What’s an ebook worth? If it solidifies a subscriber/member paying $300 or more a year, it’s worth a lot, even if it’s free. Think of the lifetime value of that subscriber.

To the right niche, some ebooks will be worth $1.99 and others — Retina perfect — will go for $19.99. Let’s take our 100 products a year. Let’s average 5,000 sales for each. Let’s price at $2.99 on average. That would be $1.5 million. Some books, though, could be blockbusters. We can play with this math and see where it goes.

For the ProPublicas, it’s a nice non-ad revenue stream. For other publishers, it’s at least a growing third leg of revenue (beyond ads and circulation) and one that may be nurtured into something significant. (Last fall, Will Sullivan offered a gaggle of reasons ebooks make sense for publishers.) As importantly, it can reinforce those two legs, pleasing subscribers/members with free (or discounted) perks and advertisers/sponsors who have new opportunities to represent themselves to niche audiences. That’s a pretty good combination, and one that publishers will soon embrace, just as they lately have all-access digital circulation.

By historical measure, it’s a strange move. A large newspaper company CEO is captain of his own ship, at a pinnacle of American company life and compensation. The Associated Press, on the other hand, has been something else indeed, a wire, about as unsexy as a news company can be. Retiring CEO Tom Curley came over to AP from his role as publisher of USA Today almost nine years ago. It’s been a helluva nine years of transformation, of turning the quite traditional company he inherited from long-time head Lou Boccardi into a modern news company. He got it part way there.

Now Pruitt takes the baton, as most reports paint a picture of night falling on one of America’s oldest industries. The Council of Economic Advisers has reported that the press is “America’s fastest-shrinking industry”, measured by jobs lost,” and the Financial Times headlined its recent newspaper round-up, “Bleak outlook for US newspapers.”

Why do it? Why trade in the sleepiness of California’s capital city (Sacramento is McClatchy’s headquarters) for the bright lights of Broadway, a long walk from AP’s NYC offices?

Number one on list may be McClatchy fatigue. Pruitt and his CFO, now-successor Pat Talamantes, have rowed the third-largest U.S. newspaper company oh-so-gingerly around the bankruptcy shoals that have grabbed more than dozen of their peers. They’ve had to make devastating cuts in staff and other expenses along with other companies, but get some points for greater efforts to keep newsroom size and spirit going in the face of that bleak reality. It’s important to note that McClatchy has found no special sauce in transforming itself for the digital age, performing on par, sometimes better, sometimes worse, than its peers. Pruitt is getting this job not on the basis on being a proven transformative player, but on being a known, highly respected news exec who understands the challenges of the times.

Almost exactly six years ago, Pruitt seemed like a big hope for higher-quality, newspaper journalism in the transitional print/digital age. On March 6, 2006, which seems like two eternities ago, McClatchy bought Knight-Ridder, then the second-largest newspaper company in the country, and my work home for 21 years through 2005.  Though Knight-Ridder’s quick demise was shocking, Pruitt’s commitment to journalism was reassuring. I remember the conference call the company did to tout the purchase, and the optimism and commitment in Pruitt’s voice:

“Opportunities like this come perhaps once in a company’s lifetime, and  we’re thrilled to have this chance to extend McClatchy journalism and our  proven newspaper operations to 20 high-quality newspapers in high-growth  markets. Our two companies operate in the finest traditions of American journalism,  devoted to independent, public interest reporting and the highest ethical  values. Combining the two creates a company particularly well-positioned to  lead the way in a changing media landscape. It’s truly a chance for McClatchy  to do more of what it does best.”

We hoped Pruitt would become a strong public leader for those values in this difficult age. Fending off bankruptcy, challenged by new non-family shareholders and consumed by month-to-month survival, that leadership went underground. There was little percentage in asserting journalistic values in that environment, it seemed.

So now: AP. Certainly, the company owns its own set of life-and-death challenges. The non-profit cooperative, owned by newspaper companies, is still somewhere betwixt and between a wire and a global media company.

One thing Pruitt trades in: a non-national company of diverse properties for a worldwide media play. In a word: Scale.

AP is one of the Digital Dozen companies I wrote about in the Newsonomics book. The digital business is all about scale: do something better than others and then take it out, at very low incremental costs, to the rest of the world. The Wall Street Journal, BBC, the New York Times, Bloomberg, Guardian and a half dozen others fit that definition; many will be the winners when we look back from 2020. Yet AP isn’t in that league.

Though only about 20% of its revenues these days (down from 40% when Tom Curley arrived in 2003) are paid by member newspapers, those newspapers control the direction of the non-profit company. Understandably, member/owners haven’t wanted AP to directly compete with them in the digital, death-of-distance age, but they’ve often been far stronger in what they didn’t want AP to do, than in what they wanted it to do.

AP’s been essentially a B-to-B company, with one of its prime customer revenue bases eroding so quickly. AP has made up part of that deficit by selling national content to web portals and upped its broadcasting and global businesses, but, like its owners, it has had to cut. The company’s made smarter investments in mobile lately, revamping what had been ho-hum, if early-to-market, iPhone and iPad apps. Those products offer glimmers of hope that the power of AP, and its members, can be realized by consumers. Mobile is the only area in which AP is going direct to consumers, with the goal of being the go-to site for news in the U.S. That’s a tall goal, with lots of competition.

So what should be at the top of Gary Pruitt’s to-do list?:

• In one word: Leadership. Yes, a sky (print) is falling. Yet, we’ve never more needed strong, courageous leadership in the news industry. What journalists — and not just those employed by daily newspaper companies — do is hugely importantly to their democracies and their communities. Tom Curley tried to make those points; too often his comments were received as those of the Old Guard simply trying to hold on. It’s not easy to change the conversation, but before the public, Congress and the industry, Gary Pruitt must step forward with an optimistic, inclusive view of the future of the news business.
• Embrace Big Story storytelling: Check out the new Big Stories section on the new AP Mobile app. It only contains five topics now, but its larger principle is important. AP is probably the second-largest company, by staff, in the world, with about 2700 journalists, second to Reuters’ approximate 3000. It made its reputation of getting it first, globally. That’s still vitally important. Yet, its ability to move beyond a commodification of sorts — for publishers, taking AP’s first story, then come behind it with a deeper story — is essential if it’s going to climb the mountain of value and charge more. As AP escapes from the age of Last In, First Out into a web of greater contextual value to its business and consumer customers, the more it can claim a place in that Digital Dozen.
• Master advertising: McClatchy is an advertising company; AP’s not. AP, if it is to be global player, needs to develop and bring in-house — quickly — advertising chops. Yes, its content-buying customers will sell their own advertising, but AP needs capacity to do that same, and not be wholly dependent on those buyers to create — and share value.
• Leverage global connections: The world’s news agencies employ 10,000 or more journalists among them. Collectively — if they were working even more closely together — that would be the largest journalistic workforce on the planet. Finding ways to leverage more and more any journalistic synergies (technology can help here) is an opportunity AP’s competitors don’t have. Some of those news agencies have found more alternative funding sources than others, though all are struggling with their core businesses. Learning from them is essential.
• Play paywall pool: With Lee’s embrace of paywalls, we’re now seeing pay systems become the default at U.S. dailies. Paywalls aren’t only a digital circulation revenue move; they reconfigure customer relationship and should force re-thinking of product portfolio. Consequently, figuring out where AP fits into the new paywalled world (and as more than in-front-of-the-wall, bulk-up-the-free content) has suddenly increased in priority.

We watch a conveyor belt of passing numbers, moving faster and faster. A few stand out and capture our imagination.

The passing of print advertising in the U.S. has caught everyone’s attention in the last month (though we saw that passage in the U.K. two years ago). The gap between print ad loss and digital ad gain — 7-or-8 to 1, depending on your source — has been another attention grabber. Or this amazement, from mid-2011: While news sites struggle to average more than 10 or 15 minutes of usage a month, Facebook counts six hours a month, globally. Six hours. That’s engagement.

So we’ve seen The Guardian, The Washington Post, NPR, and The Wall Street Journal embed their flags in the fertile Facebook soil, planting new colonies and seeing a heavy immigration of digital natives (“With WSJ Social, the Wall Street Journal is Rethinking Distribution”).

Six hours is impressive, and it’s a number digital ad pioneer Dave Morgan now uses a lot. The still boyish Internet genius has graduated from the web, migrating back in time to an older medium with which we all grew up. Hint: It’s not newspapers.

“Six hours a month is good,” he says in his New York startup office. “Six hours a day is better.” Only one medium has that kind of pull: TV.

Indeed, time spent on TV clocks at almost 33 hours a week, according to the latest Nielsen study — maybe not consistently six hours a day (though it may hit that on some days), but almost five on average.

That’s why TV advertising is still way ahead of digital, pulling in $60.7 billion in 2011 and estimated to grow to $72 billion by 2016. In addition, time spent watching TV matches the ad dollars spent on the medium: TV takes up 42.5 percent of people’s media time and collects 42.2 percent of national ad spending. Newspapers and magazines still have more print losses to which to look forward, given their time-spent-vs.-ad-spend mismatches (“The Newsonomics of Crossover“).

It’s enough to force us to revive that old Clintonian 1992 campaign strategy, hitting the pause button and thinking about the newsonomics of TV, stupid.

While Morgan, the entrepreneur behind digital ad companies Real Media (sold as part of 24/7 Real Media to WPP for $649 million in 2007) and Tacoda (sold to AOL for $275 million in 2007), may be focused on that glowing living-room flatscreen, that doesn’t mean he’s forgotten his roots: targeting audiences with more effective ads.

That’s what his 37-person, NYC-based start-up Simulmedia does: Bringing contemporary ad targeting to an industry more used to selling share and ratings points. To do that, it is assembling “the largest database of TV watching.” That’s a tall order, with 500,000 different national ads out there at any point.

The Simulmedia story begins with data — lots of it — and will end there too. How much? An almost terrifying number: Simulmedia takes in “150 million events per day” and retains the data indefinitely. It now houses 50 terabytes of data.

Simulmedia can capture what channels are being watched, when channels are being changed, and “when people change channels in the middle of ads.” It gets aggregated customer data from seven of the eight major cable systems operators (CSOs) in the U.S, with the exception of Time Warner.

For a news industry getting increasingly focused on digital video (thank you, new iPad, with dazzling display and 4G speeds), the Simulmedia story is one to watch. Its targeting potentially makes TV — whatever we mean when we use that word five years from now — an even stronger advertising competitor. Further, it should act as a reminder to publishers that selling broad “impressions” without better and better targeting may net them less and less.

Morgan gets his data from set-top boxes. He adds to that with data from more traditional TV sources, including Nielsen, Kantar Media, Tribune Media Services, MRI, and Rentrak. All that data does two things for Simulmedia: It rounds out Simulmedia’s own rough edges and it provides legitimacy as the startup goes about its business.

That business is selling ads. By using its trove of data, it is working some new TV territory. Simulmedia is aggregating smaller audiences found on a host of cable channels. Add up a lot of little audiences, about whom you know more than other people, and you can, Morgan argues, improve the ad yield for both the CSOs and individual channels. Morgan is taking advantage of what he sees (and writes about for Media Post and Ad Age): fragmentation.

While older readers may remember three big TV networks, today’s coming-of-age generation is used to hundreds of cable channels. (Low-cost-to-produce real estate porn alone seems to occupy a quarter of them some evenings.)

Simulmedia’s business is nascent, and doesn’t release revenue numbers. Simulmedia has run more than 150 campaigns, and claims that those campaigns “have successfully boosted target audience reach by at least 75 percent over advertisers’ standard or base campaigns.”

How does it improve that effectiveness? “If I know every ad that runs for Purina Dog Chow by Zip code, cause and effect can be measured,” says Morgan. Combine watching with Zip-oriented purchase info, and you’ve got a more competitive ad product. That ad product, Morgan says, is aimed at maximizing prices of what has been traditionally low-end advertising; think late-night Ginsu Knife spots. If you can prove it’ll sell more dog food, you can triple or more the price of the ad spot.

Increasingly, put all the data together, and the business can become more predictive, finding “persons of interest” for merchants selling products or TV networks touting new shows, for instance. And those set-top boxes are only getting smarter, becoming more digital, more computer-like, and more able to report more and more information about viewing habits.

How does “TV” as we’ve known it fit into our new world of at least five screens: desktop/laptops, smartphones, tablets, connected TVs, and connected cars? The recent Nielsen study provides a good moving snapshot of our changing behavior: Read the full report, and you’ll see that yes, there is some cable-cutting and lots more viewing on non-TV traditional screens. But traditional TV viewing still dominates streaming watching about 50-1, measured by time.

That’s a powerful number, which shows us why TV’s digital disruption has been far more limited than print’s.

It also shows us why a little company called Google is laying down fiber in Kansas City and apparently getting into the TV subscription business. Of course, Google with its own ad targeting machine has poked around the edges of TV in several different ways, including Google TV. It has now reenergized its several-years-old TV ad selling business.

Will Simulmedia succeed, and if so, in how big a way? No one’s got a clue at this point. What is clear that is that the biggest ad medium across the western world is facing the kind of change its print brethren have seen: the impact of better targeting for commercial messages. As “TV” moves to more on-demand and time-shifted, such technologies as Simulmedia only make more sense.

Yes, Times Square and Shibuya Crossing electronic billboards will endure — marvelously untargeted, humongous and garish. Each day, though, we move into a more targetable commercial landscape, fed by Google Analytics and Facebook Analytics and Omniture and many others. We move into a world of interactivity that we didn’t expect: TV watching us just as much as we watch it.

By the end of this year, figure that about 20 percent of the U.S.’s 1,400-plus dailies will be charging for digital access. Gannett’s February announcement that it’s going paywall at all its 80 newspapers galvanized attention; when the third largest U.S. newspaper site, the Los Angeles Times, went paid this week, more nodding was seen in publishers’ suites.

More than a dozen dailies in Europe are charging, led by Finland’s Sanoma (see “Sanoma’s Big Bundled Success”), Axel Springer, and News Corp.’s Times of London. It looks like more than a dozen in Germany alone may be charging by year’s end. In Asia, the powerful Singapore Press Holdings is first out of the gate, with other dailies there planning to follow.

Suddenly it’s paywalls all around the world. We’ve moved — in a couple of years — from the question of whether to when. The big question that should be asked now: How?

Charging for digital access is a nuanced question. For smart publishers, it’s part of a much larger strategic shift, touching every part of their operations: circulation, content, and advertising.

Let’s look at the newsonomics of an increasing paywalled world. The well-publicized New York Times digital scheme has gotten most of the attention, but it’s a global news source — more akin to The Wall Street Journal, the BBC, The Guardian, and CNN than to regional and local dailies.

While the Times is a fledgling pay model success, we can’t say, broadly, that paywall models are widely successful. Most aren’t failures, but few can point to the significant revenue difference that The New York Times, WSJ, or Financial Times plans have made to their transitioning businesses. Why? And what are the emerging successful formulas?

First, it should be said that the sky has neither opened up into a dazzling blue future nor fallen. A couple of years ago, predictions about the impact of paywalls mostly fell on the doomsday side of the equation. About the same time that going pay was proclaimed as another sign of the imminent death of Old Media, some were poking fun at the new iPad as a big smartphone that no one would want to hold up to her ear. Time to chill on the whole doomsday storytelling — we’re all in for lots more twists and turns.

So if charging for digital access — a too long phrase, but one that’s most accurate than paywall — is neither a panacea nor a tombstone on the way to the inevitable, what is it? It’s a building block, and it’s a way to re-envision the business.

It’s about a major shift in strategy, says Star Tribune publisher Mike Klingensmith, whose paper went pay on Nov. 1.

“We’re changing the nature of the customer relationship,” he told me. “Instead of the website undermining pricing of your content, it supports the pricing of your content” — seizing on the profound difference the all-access revolution is beginning to make. Relationships don’t change overnight, and that’s one important lesson to draw here: If newspaper companies can do more than offer lip service about relationship and “membership,” they have the ability to recreate an updated version of the trusted, community-oriented relationship that the better dailies long held. If they can reinvent the relationship, they have a shot at transforming themselves (“The Newsonomics of Crossover“) as they move into the mostly digital era.

Let’s look at some of the metrics learned from the early pay period, in talking with a number of the business executives who have been at the forefront of this grand experiment.

The big bogeyman of digital ad loss

The first big question that’s been laid to rest is the journalistic corollary of the Hippocratic Oath: Do no (advertising) harm. Remember the big fear about “going pay”: Would a paywall decrease digital visitors so much as to harm theonly part of newspaper publishers’ businesses that’s growing, digital advertising? Metered models, like The New York Times’ (“At Almost 400,000 Digital Subscribers, Inside the New York Times Pay Strategy, Year 2″) and the Los Angeles Times’, are now the trade’s standard, having been advocated strongly by Press+ when it got rolling in 2009. Allowing 10-20 free articles a month has meant that traffic loss has been minimal; given the near-infinite amount of digital ad inventory, such traffic loss has had practically no effect on digital ad sales.

“All of the almost 300 publishers now using Press+ have kept their online ad revenues because we use data to make sure there is plenty of ad inventory to meet advertiser demand,” says co-founder Gordon Crovitz of Press+, which was acquired by RR Donnelley last year.

Even if some papers experience a small negative impact, new digital revenue quickly outpaces it. “In our first month of paid service, online subscription revenue was 3x the network advertising we lost because of the drop in pageviews, and our online subscription revenue has grown every month since,” says Andy Waters, general manager of the Columbia Daily Tribune in Missouri, which went pay on Dec. 1, 2010.

Pageview loss has ranged as high as 40 percent (at the Columbia Daily Tribune) and has typically run about 10-15 percent. Interestingly, from Minneapolis to Columbia to Hamburg, traffic often begins to grow markedly after the initial shock of a paywall. It may take months or a couple of years, but traffic is essentially reset and can then be rebuilt. Clearly, the most important readers — core readers who really use the news product through the week — have stayed the course.

The flipside of a tougher paywall is a higher signup rate, and more revenue, from those valuing the content.

Remove one major fear.

Selling more papers

One reason some papers went pay: Try to reduce the number of subscribers fleeing print. So far, there’s been a minimal impact on retaining subscribers, or “reducing churn,” as it is called in the business. The Memphis Commercial Appeal’s publisher Joe Pepe points to a 1 percent increase in Sunday home delivery, similar to what The New York Times has found. In Minneapolis, the Star Tribune has gotten 20 percent of its 15,000 “digital-only” subscribers to pony up an additional 29 cents (!) a week to get the Sunday Strib.

The Sunday sale is a major part of the how we see rolling out. At the Strib, it’s an inside-out, outside-in offer. If you only take the Sunday paper (subscribers who get two or more days of the paper delivered get free digital access), you’ll get a low, introductory rate to add digital access; if you’re a digital signup, you’ll be pitched on the 29-cent deal.

The L.A. Times is putting its own spin on the Sunday deal: pay 99 cents a week for the first four weeks (and $1.99 thereafter) to get free digital access and the Sunday paper. Want just free digital access only — that’ll cost $3.99 a week. You don’t have to be a coupon professional to figure out the better deal. The LAT approach mimics the NYT approach, which charges readers about $60 a year more if they refuse to take the Sunday paper. Maybe we should call it the Godfather offer.

How much will Sunday (“The Newsonomics of Sunday Paper/Tablet Subsciptions“) grow, given such pricing — which I expect more metros will adopt, given that they still have relatively weighty, ad-revenue-rich Sunday papers? The first job is to stop the Sunday bleeding, and if combined digital/Sunday products do it, consider it a tourniquet that publishers hope to get a couple of years out of, even as daily print circulation continues to decline. The Sunday angle — the Sunday paper angle — is a big one.

New money

While The New York Times is on a double-digit circulation (print + digital) revenue trajectory, other papers are having a hard time reaching that number. Columbia points to a 5-6 percent lift, enough to cover several newsroom positions for the small daily. Minneapolis points to a 3.75 percent lift, based on its new $1.5 million revenue stream, earned at $100 a year (or $2/week) from 15,000 digital subscribers. Others say the circulation revenue is flat to a little up.

One little secret of the trade: the opt-out. Build in higher pricing for combined print and digital access, and allow readers to take print only — if they affirmatively opt out. Eighty percent or so won’t opt out, and so we’ve seen high retention rates among newer subscribers.

The wild card here is how much the all-access offer — part of the changing customer relationship the Star Tribune’s Mike Klingensmith suggests — allows papers to price up their overall print/all-access subscriptions. He says the paper priced up its overall subscriptions 9 percent last spring, with little negative impact, the first time it had priced up in recent memory. Another increase is in order for this fall.

That’s the big key here, I think: If you tell customers “we’ll get you our content however, wherever you want it” — and deliver on that proposition with products that match the tablet and smartphone age — the creation of added value makes sense to readers. So it’s important to look beyond digital-only revenue itself, and look at the total reader-revenue-producing potential of smart pay plans.

As Gannett points to a goal of adding $100 million in new revenue, which would be a 10 percent circulation rev boost overall, look for as much of that to come from upward pricing in general as new digital-only subs themselves.

That said, it’s useful to pay attention to a new emerging metric: what percentage of a newspaper’s site unique visitors are signing up for digital access-only subs. The New York Times broke the 1 percent barrier last year, 390,000 subs compared to 33 million U.S. unique visitors. The Commercial Appeal is at .8 percent; The Star Tribune is at .25 percent with its four-month initiative. The Columbia Tribune is at .2 percent. It’s just one metric, but one that tells us about comparative traction. Though, it seems like a tiny number, it’s not. Fly-by traffic, supplied by Google and now Facebook, supplies so much traffic that about 3 percent of most newspaper sites’ unique visitors equal their paid print circulations. The digital-only conversion metric provides an apples-to-apples comparison, even as overall print/digital circulation impact remains key — and is measured in that old standby, dollars, euros, and pounds.

The goal here: Head to 50 percent of overall revenues being paid by readers.

These numbers are only a snapshot and come from some of the better practitioners of the digital pay craft. Many more are underachieving. The point is that there is an emerging playbook of how to get pay working right.

For now, let’s boil it down the how to 5 P’s:

• People: As in customers. Few newspapers — probably a dozen or fewer in the U.S. — know their combined print and digital audiences as a single audience. It takes a lot of technology moving to get a single, whole view of a customer, matching the subscriber database with the digital registration database to get a holistic view. Without that view, it’s tough to operate a modern, somewhat digital/somewhat print business — and maximize the value of new pay propositions. The New York Times, the Star Tribune, and the Commercial Appeal are among those who do, and papers as small as The Day are getting there.
• Product: This is a simple question of content. How much strong local coverage are readers missing after a half decade of staff cuts? The better a news organization covers its community, the more it can dare to charge and still get customer traction. Some papers may simply have already cut too much.
• Presentation: Consumers — us — understand the all-access pitch. News (and magazine) publishers have to make it real. That means real ready-for-the-tablet (and smartphone) products, app-based and HTML5. Replica-plus products will satisfy paying readers less and less over time — and won’t compete with Flipboard-esque experiences.
• Pricing: Enough said. Newspaper (and magazine) pricing has been fairly dumb over the years, a follow-the-leader, seat-of-the-pants exercise. Playing with the value equation, print and digital, requires both testing and matching of new value to new price.
• Promotion: More than just marketing, the new promotion makes better psychological sense of the all-access proposition to older and newer (and younger) customers.

So 5 P’s — or maybe more.

“You have to do eight things right,” says Gregor Waller, a former exec at Axel Springer and now CEO of Digital Age Consulting, who is in the midst of advising a number of major media globally on pay models. “It’s like a golf swing. If you miss out on one, you can’t hit the ball correctly.”

It’s easy to get cynical about hyperlocal news on the web. People have been working to figure out a scalable model to support it for years. But news-model fatigue shouldn’t be mistaken for permanent failure — it’s just that no one has yet found success.

Community journalism pioneer Steve Buttry, now heading up community engagement at Digital First Media, says he is buoyed by disruptive-change theorist Clayton Christensen’s notion that 90 percent of successful startups start out with the wrong strategy and often take three or four attempts to get it right. That makes some kind of web sense. For those of us trained in the arts of journalism, though, it’s probably a tough lesson: We’re trained to get it right thefirst time.

With that in mind, let’s look into the next round of hyperlocal, the emerging newsonomics around Patch’s aim to become profitable, just as Digital First Media (DFM) dials up its own hyperlocal strategies. Though many newspaper companies are testing hyperlocal strategies, individually or through their chains, Patch and DFM stand out for the scale of their intent. We’ll stick with the term “hyperlocal,” even though it’s a squishy one, because it still best describing the kinds of close-to-where-we-live school news, local sports, police reports, and government coverage we find useful. It may a community of 20,000 or 80,000, but for many of us, it’s less than a whole city.

Let’s start with Patch. Each quarter, as AOL announces its financial results, CEO Tim Armstrong sticks his head in the boxing ring, and lets it get punched around a bit. He took over a newly independent Time Warner spinoff and has been madly transitioning it beyond its sinecure of the old-timey Internet access business.

I won’t debate here his hits and misses, his romancing of Arianna (or was it the other way around?), or the half-life of AOL, given its trajectory and the fact it haslost more than $800 million since its 2009 spinoff.

For the news business, two facts stand out. First, Patch is doing journalism, employing more than 1,000 journalists. Second, it is testing a model that needs testing, however Patch’s history is eventually written.

That model may be getting a rocket boost of revenue, if January’s trends hold up. In an interview last week, Patch President Warren Webster says that January booked ad revenue alone equaled half of all of 2011 ad revenue. If that trend were to continue, we’d be looking quite differently at Patch’s chances of making it into the black before AOL’s investor patience runs out. Just last week, Starboard, an “activist fund,” increased its AOL stake to 5.1 percent, pushing for strategic changes, and Patch is in the middle of its sights.

[Update, 2:52 p.m.: Some added context to the Patch ad revenue increase: The January ad revenue noted above should be noted as bookings for the year as a whole, committed by January. Further, Patch says that, as of today, it now has commitments for more than 75 percent of the total revenue that it recognized in 2011. Those are ads that it has sold and that will run some time in 2012. It recognizes the revenue, like almost all ad sales companies, when ads run. Indeed, January 2012 is up manyfold over January 2011, but in terms of the yearly revenue contribution, it will be relatively small given that January is a light ad month throughout the industry. While it's impossible to extrapolate whole year 2012 revenue, based on the data so far, the sharp turn up in trajectory portends a major boost in ad revenue in 2012 — how large and how sustainable, still to be seen.]

That model may be getting a rocket boost of revenue, if January’s trends hold up. In an interview last week, Patch President Warren Webster says that January ad revenue alone equaled half of all of 2011 ad revenue. If that trend were to continue, we’d be looking quite differently at Patch’s chances of making it into the black before AOL’s investor patience runs out. Just last week, Starboard, an “activist fund,” increased its AOL stake to 5.1 percent, pushing for strategic changes, and Patch is in the middle of its sights.

AOL won’t release specific Patch financials, but we can piece together numbers — Patch CSI — that tell us the story so far. AOL has said publicly that one quarter of its 864 sites are making $2,000 a month or more of revenue. That would also mean that 645 or so of its sites are making less than $2,000 a month in revenue.

On revenue, let’s be generous and say that one-quarter of the Patch sites are making an average of $2,500 per month. That would mean $30,000 a year. So 215 (or one-quarter of the sites) at $30,000 kicks up to $6.45 million annually.

Let’s say that on average the other three quarters of sites are earning an average of $1,500 a month, or $18,000 a year. Multiply that by 645 and we get $11.6 million.

So annual 2011 revenue would come in at about $18 million. That matches up with other extrapolations, guesses, and the like, which put the number around $20 million.

We know that AOL is spending $160 million a year on Patch. So on an operating basis for 2011, total revenue of $18 million would leave Patch with a $144 million operating loss.

But wait. If January was that good, equaling half of the 2011 revenue rate, that would mean Patch took in $9 million in that month. If it could sustain that number all year, it would be up to $108 million in revenue. Yes, its sales cost would increase, so let’s add in another $20 million for those. If all the other costs were constant, 2012 costs would be $180 million. 2012′s revenues would be $108 million.

You could look at that number two ways:

— It would still be losing $82 million a year;

— It would have erased 43 percent of its operating loss in a year.

A Patch half-green, or a Patch half-brown.

On the green end is Patch’s maturing approach to ad sales. For instance, Webster is enthusiastic about its recent initiative to add a third leg of revenue, in addition to national impression-based advertising and largely sponsorship-based local advertising.That third leg is better monetizing of its directories. “In the last two months, we pushed our sales team to push claims.” “Claiming” is getting local merchants to verify their free business listings. Of course, the next step is to get them to advertise and to enhance those lists. “We hit an all-time high recently,” he says. “We got 400 claims in a single day across Patch.” Patch says its claimed-listings rate is up roughly 124 percent over the past six weeks.

The big potential payoff here: Claiming is lead generation, and Patch has found claiming merchants to be 4 to 5 times more likely to advertise once they claim. These enhanced directories offer video profiles, highlighted listings and “owner messages.”

Journalistically, what does Patch have to do to win a race towards profitability, a marathon that will probably last at least three more years? Fundamentally, it needs to fulfill its promise: “Hi there, we’re Patch, your source for local knowledge you can’t live without,” a promise it curiously makes on its overall entry page, but not on its town sites.

If I were giving out grades, I’d give many sites As and Bs for vitality and enthusiasm — and those are good starters in journalism. The better sites do give us a sense of townness, a tribute to the reporters running ragged around their geographies, snapping photos, doing quick interviews, promoting Patch, and more.

In news, they’re in and out — no real competition to good daily newspapers, even with their diminished staffs. They’ll hit on good stories here and then, but can’t be depended upon to do it. I thought that the March 2011 acquisition of Outside.In would lead quickly to better news aggregation from other local news producers — creating a better local news briefing — but so far I see scanty evidence of that.

Blog posts are increasingly numerous — Patch is up to 14,000 active bloggers, Webster says, or 16 per site on average. But they run a wide gamut in quality and readability.

In utility, Patches are hit and miss. Lots of local events can be found — to the gratitude of civic-minded organizers of them — but the presentation isn’t the most user-friendly.

As sources of finding a good new restaurant or a handyman or the best child care in my neighborhood, they fail. The city guide vacuum (“The newsonomics of the Swift Street Courtyard“) — still left in place after the Sidewalks, Digital Cities, Real Cities, and more have come and gone — is a market opening for Patch. Yet its directories are utterly generic, not distinguishing an above-average eatery andJack in the Box (“Whether you’re looking for a quick bite for breakfast, lunch or dinner, or a late-night snack, this Jack in the Box, conveniently located on Ocean Street near Water Street, is ready to serve you 24/7. You’ll find favorites such as cheeseburgers, Sourdough Steak Melts, Chicken Fajita Pitas, shakes and fries, as well as specialties that include a chicken teriyaki bowl, deli trio grilled sandwich and grilled breakfast sandwiches. Salads, tacos and a kids’ menu are also available.”)

That may explain the recent hiring of Rachel Fishman Feddersen, late of Bonnier’s Parenting.com, and an early city-guide staffer, way back in 1995 for New York City’s Metrobeat, which was later bought by CitySearch. A feature pro and a mom in Montclair (once the hyperlocal capital of the country, when Patch, Baristanet, and NYT’s The Local competed there, and now still deeply competitive even after the Times pulled out), she’s into her second week on the job. She told me that her job as chief content officer will range from “the unsexy stuff” — things like page load times, better SEO, newsletter-sending time — to showcasing Patch best practices to coming up with winning editorial features.

Patch is also experimenting with new more visually interesting designs in a couple of dozen markets. Webster acknowledges that the directories in particular and other parts of the site “are not yet built out.”

What else might AOL and Patch do to close the profit gap faster? It could grow its audience more quickly by better connecting Patch to other relevant parts of AOL. Huffington Post, for example, doesn’t automatically recognize local visitors and give them easy access to a local Patch site. Find the “Local” tab, and you can choose one of HuffPo’s city sites — but there’s no Patch content to be seen. That seems like a no-brainer. Further, a dedicated tablet app (rather than the 2x smartphone product) seems like it should be in place by now.

“Everyone wants us to fast-forward to the end of the movie,” Webster notes. He has a sensible point. Given how each Patch rumor — two sites consolidated here, freelance budgets cut back there — is treated as forensic evidence, Webster is in relatively hardy form. He admits that Patch, with its fast expansion, took too much of a one-size-fits-all approach to site deployment, and was too “cookie cutter.” Some of the changes in budgeting — for instance, devoting some site budgets more to marketing awareness and less to paying stringers — derive from overall understandings of the market; others attempt to learn that needs in West Des Moines are different than in West Orange.

That’s only fair, I think. Whether the moves have been right or not, it makes sense to tweak this hyperlocal business and journalism model, and each change shouldn’t be a cause for suspicion. Let’s remember that at the same time Patch may be cutting out freelance dollars here and there, daily newspapers are continuing to remove dozens of full-time jobs.

Further, as Buttry points, it takes time to get things right — though it’s not clear how much time Patch has, given growing competition.

Advertising competition is ubiquitous, with Google, Facebook, and Yahoo all taking new runs at local treasure. Buttry’s Digital First is making moves of its own. The company, which is making itself famous for developing dozens of new local, digital advertising products, is now in a couple of big Patch territories, particularly Connecticut and California, as Digital First digs deeper into MediaNews management in both Northern and Southern California.

People increasingly will compare Patch and Digital First. Says Buttry: “We get a lot of attention because of the geographic overlap, and we have big ownership [Alden Global Capital, in Digital First's case]. But we are transforming whole newsrooms, not setting up one-person shops.” Digital First’s Connecticut Group Editor Matt DeRienzo outlines the coming competition even more directly, pointing to the strengths of his Connecticut test lab in Torrington, a model soon to spread to Oakland and New Haven, with numerous variations elsewhere. He makes three points — ones that all legacy newspaper companies would have to use against insurgents like Patch:

• “A larger staff, and a newsroom structure with reporters who have editors on site leading and counseling them;
• 134 years of history covering the community (and in Torrington, we opened our entire archives for free access to the public, one of the most popular features of the newsroom café);
• A physical gathering place that is built more like a community center than a newsroom (free public meeting space for the Garden Club, Little League board of directors, Young Republicans, etc., classes and workshops for the public, open story meetings, etc.).”

And yet: Digital First, at this reading, has about 1,000 bloggers within its cities, compared to Patch’s 14,000.

Then there’s the overlap question: Aren’t these guys doing the same thing? Well, sorta, kinda. Buttry even says Digital First could reach out to Patch, offering a partnership or aggregation arrangement of some kind, though he hasn’t done that yet. “We should include them in our local networks.”

So it’s not David vs. Goliath, nor David vs. David, nor Goliath vs. Goliath. In fact, these may be two Davids both fighting against the Goliaths of Facebook and Google, which are rapidly gaining digital ad market share on everybody. It’s just another front in the digital wars, one perilously close to our homes.

We live in two worlds.

In the afternoon, on our desktops or laptops, we read news like the new Pew study showing yet another way that newspapers are going to hell. This one was hardly news to anyone in the industry, but it put the issue plainly, if dryly:

A new study of advertising in news by the Pew Research Center’s Project for Excellence in Journalism finds that, currently, even the top news websites in the country have had little success getting advertisers from traditional platforms to move online. The digital advertising they do get appears to be standard ads that are available across many websites. And with only a handful of exceptions, the ads on news sites tend not to be targeted based on the interests of users, the strategy that many experts consider key to the future of digital revenue.

Pew’s report underscores the fact that many of us have written about: Digital advertising, once the little sister, is surpassing print (newspaper and magazines) in the U.S. and Europe, and will pass whatever we mean when we say “TV” by 2016 or so. So news companies’ failure to get a larger piece of the fastest-growing ad segment — perhaps the fastest-growing ever — is a big problem. And the problem is growing: Three years ago, the top five digital companies took 63 percent of U.S. digital ad revenue; this year, they’ll take 72 percent, eMarketer estimates. Those companies: Google, Yahoo, Facebook, Microsoft, and AOL. That 9 percent differential is worth about $3.5 billion a year. Yes, it’s getting worse, by so many standards, as we’ll continue to see over the next month as final 2011 financials come in and more jobs go away.

In the evening, though, on our oh-so-lean-back tablets, we can open up our au courant news apps and face a quite different reality.

Open up The Wall Street Journal tablet app this week, and you’ll find a garden’s delight of interactive ads. These ads grab the potential of the tablet and run with it — joyously. They move beyond what we’ve known as “advertising” and sprint into a new field of commercial conversation. These truly interactive ads are increasingly targeted to users, but more importantly they attract top-end advertisers, at good rates, into news products.

An early adopter of the iPad — the Journal’s launch date of April 3, 2010, slips easily off the tongue of Daniel Bernard, chief product officer of the Wall Street Journal Digital Network — the WSJ has a half-dozen or so cousins in early experimentation. Add The New York Times, The Guardian, NPR, the Financial Times, Reuters, AP, and a few others to that short list of news companies with two years of development experience under their belts.

It’s the Journal, though, that seems to be making the most headway with this next generation of ads. In fact, perusing the Journal tablet edition reminds me of the wonder many felt viewing that Wonderfactory-created SI demo a month before Steve Jobs launched the iPad.

Consider a few of those ads:

• Virginia is for (business) lovers: In touting its best-for-business credentials, the ad offers state-by-state comparisons, chosen by the reader, of five basic business rankings. Of course, the chosen stats are picked for their Virginia toutability, but the point is you have to interact. It’s supplemented by a five-minute video from the state’s governor.
• Putnam Perspectives puts info first: Putnam Investments gives you plenty of places to sign up, but before it does that it offers numerous gateways to free teaser content. Blog posts (“Looking for signs of life in European markets,” “Default worries overdone, states finding stability”) offer analysts’ takes, in addition to survey data, infographics, and more.
• Charles Schwab’s Windhaven portfolios of content: Tap into the Schwab ad and you get interactive charts, videos, and the reprint of an entire FT story on Windhaven.
• Liberty from disaster: What’s better for an insurance company like Liberty Mutual than threatening you with disaster (tornado, earthquake, flood) and then, by simply tilting your iPad see the damage magically disappear. It’s a gimmick, but it makes its point, and for now, the gimmickry is still new and begs to be tried.

These aren’t ads that simply take you away to separate brand page when you touch it. They offer more useful information, within the app.

They are the fruit of the Journal’s partnering with top agencies and advertisers to build applications that take advantage of the tablet, a partnering that has been “top of mind for us,” Bernard says, for at least a couple of years. They begin to understand what the target audience wants beyond being “sold.”

This is information-as-advertising, advertising as a gateway to connection beyond simple pitch and simple impression. Brands are important here, but their ability to tempt engagement is the key.

Commercial conversation, especially targeted commercial conversation, is the Internet’s next generation of advertising. The first generation of impression-based web ads has been a low-clicking disaster. These new ads — some better executed than others, of course — insult our intelligence less and provide what we could call a freemium ad experience. We’ll pay you for your time, they whisper, by giving you information or perspective you may find useful, and then you may want to buy something from us. The play goes well beyond the Journal and business/financial products, of course, to cars, real estate, furniture, and health. Of course, any news (or entertainment or social) medium has to offer a ready-for-prime-time tablet experience in order to qualify for such commercial conversation. Those that don’t — or only put up barely interactive, PDF-plus tablet products — won’t fool readers or advertisers.

Of course, this new world of commercial swipes, taps, tilts and downloads is extremely measurable.  WSJ’s Bernard notes that each “event” — as our every touch of the tablet is called — can be recorded. Talk about metrics, data, and the emergence of conversion analytics. He notes that, at this point, “some advertisers ask for more event metrics, and some for less.” Interestingly, the Journal isn’t selling such high-touch ads on the basis of their effectiveness, although we can see models emerging as pay-per-touch, alongside pay-per-click and pay-per-action.  Rather, the Journal is making these ads part of its broader selling — some bundled with print and/or “online,” some not.

Bernard makes the point of how his product team — which serves both journalists and advertising staff — is focusing heavily on the tablet, given its unprecedented ability to get us to interact. He defines “mobile” and “tablet” separately for development purposes. The smartphone — with 257 million to be out there in America alone by 2016, according to Forrester — is a more elusive ad medium, its commercial potential so far under-realized. The tablet, though, with its print replacement + interaction abilities, offers game-changing selling and buying possibilities. For this interactive world, it’s beyond tilting and tapping — it’s time to shake, rattle, and roll the worlds of advertising.

So, yes, while the Pew survey accurately shows the sorry state of advertising readiness at many sites, the potential of harvesting the newest of news-heavy technologies offers the promise of a reprieve. Yes, news companies may have been slow to the parties of search, social, video, and mobile, and most have unfortunately taken a go-slow approach to the tablet — but platforms like the iPad offer a way out of the ad desert Pew paints.

In 2012, it’s still early, for both ad and editorial adoption of tablet benefits. “People are building toolkits,” he said. “They are experimenting. They’re making things easier to build.” If you are in the publishing business, are your people building toolkits, experimenting, and getting faster at time-to-market?

The ad interactivity we’re seeing is mostly app-based right now. HTML5 development for the iPad’s Safari browser is next up for the Journal. Various flavors of responsive design — allowing content to format more automatically for multiple devices, as The Boston Globe has done — are in the works. Ironically, on an average day we may see more touchable interactivity in ads than in editorial. Yet the editorial future of swiping and swooshing, now typically saved for special projects, is right in front of us. As Raju Narisetti, late of The Washington Post and now returned this week to the Journal, has put it: The next big change frontier in news is the integration of journalists and technologists. Incorporating the real interactivity of this newest medium into the daily workflow of the news trade is but in its infancy.