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	<title>Newsonomics &#187; Mobile</title>
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		<title>At Almost 400,000 Digital Subscribers, Inside the New York Times Pay Strategy, Year 2</title>
		<link>http://newsonomics.com/at-almost-400000-digital-subscribers-inside-the-new-york-times-pay-strategy-year-2/</link>
		<comments>http://newsonomics.com/at-almost-400000-digital-subscribers-inside-the-new-york-times-pay-strategy-year-2/#comments</comments>
		<pubDate>Thu, 02 Feb 2012 17:00:27 +0000</pubDate>
		<dc:creator>Ken Doctor</dc:creator>
				<category><![CDATA[Advertising]]></category>
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		<category><![CDATA[2011 NYT earnings]]></category>
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		<category><![CDATA[Clay Shirky]]></category>
		<category><![CDATA[DIGITAL CIRCULATION]]></category>
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		<description><![CDATA[Takeaways:

It's 12% of the the New York Times overall circulation revenue for the year. That puts the annual circulation number in positive territory -- up 3% for the year, and a lively 8% for the fourth quarter -- reversing the 2010 trend.

It's $100 million less (about 186 M for New York Times itself) than the amount of digital advertising revenue for the year. So it's important, but the digital ad number still is more decisive in making up for the print revenue decline. Despite 10% digital ad growth for the News Media group (without About properties), the NYT property still saw a 3% decline in ad revenue for the year. One more way to look at it: the Times took in $22 million less in advertising overall in 2011, so new digital circulation revenue exceeded that decline by 4X.

It's 1.1% of the Times' 33 million U.S. unique visitors, once we take out international buyers. That one percent seems like a tiny number, but it's 34% of its print circulation. Anyhow, "total unique visitors" are getting to be close to an irrelevant number. Paid readers who also consume a majority or strong plurality of page views are the customers the Times' care about.

It's four times ousted CEO Janet Robinson's good-bye payout. That's small consolidation to outraged staffers, dealing with their own 1% issue.

It's four times the dividend family members are hoping to see reinstated. The dividend paid out $20.8 million in 2008. Even they need to be kept happy to keep the Times out of public play, there are few new dollars to assuage them.]]></description>
			<content:encoded><![CDATA[<p>The numbers have quieted most of the skeptics,<a href="http://adage.com/article/guest-columnists/media-companies-analytics/148670/"> including</a> Clay Shirky. Today, the New York Times summed up a year of its digital circulation strategy, and the report reinforced the notion: there&#8217;s a there there. It&#8217;s not the there of saving the newspaper industry, or even the Times, but it&#8217;s a strong indication that some readers will indeed pay for digital news access &#8212; and that paying for subscriptions opens other doors as well.  The numbers in brief, from this morning&#8217;s Times 2011 earnings report:</p>
<ul>
<li><strong>390,000 digital subscribers overall.</strong></li>
<li><strong>Growth rate of 20% fourth quarter over third quarter.</strong></li>
</ul>
<p>Those are the public numbers. We&#8217;re left to extrapolate the dollars. My extrapolation is that the run-rate for the Times&#8217; new digital revenue is about $86 million a year. We take the 390,000 digital subscriber number and assign an average revenue per digital customer of $221 a year. At its four-week (or 13X a year) billing rate, that&#8217;s a little less than $17 every four weeks. Full all-access (tablet + smartphone + online) costs $35 each period, tablet access $20, smartphone, $15. So let&#8217;s take the differing price points, rolling intro offers (99 cents for the first month), special deals and cancellations into account. Let&#8217;s believe that it&#8217;s the lowest price point digital product (online + smartphone) for $15 each four weeks generates the majority of buys. Let&#8217;s then use a $17 average.</p>
<p><strong>That produces $86 million a year</strong>, or more than eight times what the Times took in annually from Times Select; time to bury that ghost. If we compare it to some other Times&#8217; yardsticks, it takes on more meaning:</p>
<ul>
<li><strong>It&#8217;s<strong> 12%</strong> of the the New York Times overall circulation revenue for the year. </strong>That puts the annual circulation number in positive territory &#8212; <strong>up 3% for the year, and a lively 8% for the fourth quarter </strong>&#8211; reversing the 2010 trend.</li>
<li><strong>It&#8217;s $100 million less (about $186M for New York Times itself) than the amount of digital advertising revenue for the year. </strong>So it&#8217;s important, but the digital ad number still is more decisive in making up for the print revenue decline<strong>. </strong><strong>Despite 10% digital ad growth for the News Media group (without About properties), the NYT property still saw a 3% decline in ad revenue for the year. One more way to look at it: the Times took in $22 million less in advertising overall in 2011, so new digital circulation revenue exceeded that decline by 4X. </strong></li>
<li><strong>It&#8217;s 1.1% of the Times&#8217; 33 million U.S. unique visitors, </strong><strong>once we take out international buyers</strong><strong>.</strong> That one percent <em>seems </em>like a tiny number, but it&#8217;s<strong> <strong>34%</strong> of its <a href="http://accessabc.wordpress.com/2011/11/01/the-top-25-u-s-newspapers-from-september-2011-fas-fax/">print circulation</a></strong>. Anyhow, &#8220;total unique visitors&#8221; are getting to be close to an irrelevant number. Paid readers who also consume a majority or strong plurality of page views are the customers the Times&#8217; care about.</li>
<li><strong>It&#8217;s four times ousted CEO Janet Robinson&#8217;s <a href="http://www.poynter.org/latest-news/mediawire/161026/nyts-janet-robinsons-exit-package-exceeds-21-million/">good-bye payout</a>. </strong>That&#8217;s small consolidation to<a href="http://jimromenesko.com/2011/12/16/newspaper-guild-of-new-york-blasts-robinsons-4-5m-consulting-fee/"> outraged staffers</a>, dealing with their own 1% issue.</li>
<li><strong>It&#8217;s four times the dividend <a href="http://www.nypost.com/p/news/business/pinching_pennies_pWkCs8XR2FQkYlkrBLU4HJ">family members are hoping</a> to see reinstated. </strong>The dividend paid out $20.8 million in 2008. Even they need to be kept happy to keep the Times out of public play, there are few new dollars to assuage them.</li>
</ul>
<p>So, overall, the Times digital circulation seems to be an increasingly important part of the next-gen publishing model, but not an earth-shaking one.  I think much of the story &#8212; and import &#8212; here is behind the scenes. As we look at the mechanics of selling digital access, we see a business model with birthing pangs, and one that may lead to anticipated and unanticipated healthy development.  In talking with Paul Smurl, VP of paid products for the Times, this week, I picked up some related datapoints that help us understand what this first year may lead to:</p>
<ul>
<li><strong>70%+ % of the Times&#8217; print subscribers have now &#8220;authenticated.&#8221;</strong> That&#8217;s hugely important. Several years ago, the Times began exhorting its print subscribers &#8212; through direct mail and e-mail &#8212; to sign up for online access to the Times, laying the ground work, intentionally and unintentionally, for the model of All Access that it introduced a year ago. In August, 2010 the Times had only <strong>50%</strong> of Times subscribers registered. That didn&#8217;t mean that only <strong>50%</strong> read the Times online. It meant that a significant portion didn&#8217;t read the Times online and that those who did, but didn&#8217;t register, didn&#8217;t associate much value with their print subscription payment. Why register, when anyone can go to nytimes.com and read for free?</li>
</ul>
<p>Now, with three-quarters of print subscribers registered, the Times has climbed a major mountain. Paying customers increasingly see value in both print and digital. The Times can begin, as it has to link up print subscriber profiles (address, demographics, buying history, and more) with digital usage (what read on which device when and <em>lots</em> more).  So through these initiatives, the Times is moving &#8212; as every smart publisher must &#8212; toward a<em> single view</em> of its reader customer. That view then informs the Times&#8217; ability to better target advertising and to sell readers more digital and print stuff, like the <a href="http://www.nytstore.com/">New York Times Store</a>. (And it&#8217;s all about stuff, as George Carlin timelessly <a href="http://www.youtube.com/watch?v=MvgN5gCuLac">reminds</a> us.)</p>
<ul>
<li><strong>Look beyond subscription sales</strong>. Hearst, Rodale, Conde Nast and other magazine publishers have led the way in <a href="http://www.foliomag.com/2011/magazine-publishers-look-where-digital-booming-book-business">producing </a>new ebook specials. The future here &#8212; think of mining the NYT database &#8212; is game-changing. Smurl says he thinks of it as &#8220;SKU management,&#8221; a new discipline for a new publisher. Look for the Times to start with specials around events like the Olympics and the Oscars, feeling its way along as it figures out &#8220;cover price,&#8221; sponsorship and ad potentials.</li>
<li><strong>Compare old and new world costs of acquisition:</strong> It costs a lot for a newspaper to sign up a new subscriber. I&#8217;ve heard estimates from $50 to $200 per new customer. The cost of acquiring a digital customer can be as little as near-zero to a small fraction of the print cost. Here, we begin to get into the positives of the digital press shift; picking up new customers costs far less. CFO Jim Follo noted on this morning&#8217;s call that costs for the company will<em> not </em>decrease this (the first time in four years), and part of the reason is increased spending on digital marketing. The Times is pouring the limited cash it has in going to digital subs.<strong></strong></li>
<li><strong>Churn is less with digital than print customers: </strong>Skeptics opined that people might sign up, but then flee after sampling the paid digital product. The opposite appears true: Smurl says digital churn is less than print churn. Add together the low cost of digital acquisition and the lower churn, and you have a formula for much digital marketing experimentation in 2012 and beyond. Who is the Times trying targeting to buy? &#8220;Like-mindeds,&#8221; in Smurl&#8217;s parlance, those with curiosity, societal engagement &#8212; and education and income to match.</li>
<li><strong>About 12% of digital buyers live outside the U.S.: </strong>That&#8217;s a growing number. It&#8217;s an indication that the Times is becoming a global news medium. Of course, that&#8217;s always been true, in Internet times, but largely meaningless. It&#8217;s been hard to sell advertising outside the U.S. (other than the Times-owned International Herald Tribune&#8217;s traditional business) and, of course, there was no way to make money from digital readers. Now that&#8217;s changed. With only 5% of the world&#8217;s population (last week I focused on this upside in &#8220;<a href="http://newsonomics.com/the-newsonomics-of-the-media-global-imperative/">The Newsonomics of the Global Media Imperative</a>&#8220;), the Times has huge growth potential beyond its core market. By 2016, I wouldn&#8217;t be surprised if 25% of the Times&#8217; digital subscribers &#8212; many with no access to print, remember &#8212; are non-U.S.</li>
<li><strong>Exploiting Sunday: </strong>It took about 12 seconds for Times&#8217; readers to figure out the new subscription math, when the company when digital-paid last year. When they did the math and saw they could get the four-pound Sunday paper and &#8220;all-digital-access&#8221; for $60 less than &#8220;all-digital-access&#8221; by itself, they took the newsprint. Which stabilized Sunday sales, and the Sunday ad base. Then the Times was able to announce a near-historic fact in October: Sunday home delivery subscriptions had actually<a href="http://newsonomics.com/the-newsonomics-of-the-new-york-times-sunday-circulation-gain-and-getting-ready-for-paid-content-2-0/"> increased </a>year-over-year, a positive point in an industry used to parsing negatives. Now, Sunday is emerging a key point of strategic planning. Keep the Sunday paper strong for at least several more years &#8212; and quite likely longer &#8212; and the Times gains a fighting chance to find a <a href="http://www.niemanlab.org/2011/03/the-newsonomics-of-sunday-papertablet-subscriptions/">print/digital hybrid model</a> to sustain its journalism.</li>
</ul>
<p>In addition to his day job, Smurl has been busy over the last year talking to newspaper publishers, near and far, about going paid. Dozens of people have filed into the Times to see what they can learn, and apply. In addition to the tricks of the trade, Smurl finds itself offering quasi-spiritual advice. &#8220;You can&#8217;t be apologetic about charging,&#8221; he tells his often down-hearted visitors. &#8220;Sometimes it&#8217;s as much a motivational session as anything else,&#8221; he says. Today&#8217;s motivational lesson heard all around the media world is summed up neatly in four words: 390,000 paying digital subscribers.</p>
]]></content:encoded>
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		<item>
		<title>The Newsonomics of the Global Media Imperative</title>
		<link>http://newsonomics.com/the-newsonomics-of-the-media-global-imperative/</link>
		<comments>http://newsonomics.com/the-newsonomics-of-the-media-global-imperative/#comments</comments>
		<pubDate>Mon, 30 Jan 2012 15:40:41 +0000</pubDate>
		<dc:creator>Ken Doctor</dc:creator>
				<category><![CDATA[Advertising]]></category>
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		<description><![CDATA[Consider how much revenue each of Google, Apple, Facebook, and Amazon earned from outside the U.S in the first three quarters of 2011:

Google: 54 percent
Apple: 54 percent
Facebook: 38 percent
Amazon: 46 percent]]></description>
			<content:encoded><![CDATA[<p><strong>First published at Nieman Journalism Lab</strong></p>
<p>Let’s elevate, for a moment.</p>
<p>Let’s take a <a href="http://www.theatlantic.com/technology/archive/2011/11/video-perhaps-the-best-hd-view-of-earth-from-space-ever/248395/">NASA view</a> of the media landscape, enjoying the clear, whole-earth picture of our struggling news planet.</p>
<p>The wide view would tell us that, although the U.S. often believes itself to be the straw that stirs the global drink, we make up but 5 percent of the world’s population. Our <a href="http://en.wikipedia.org/wiki/Special_Relationship">special friends</a> in the U.K. make up only another 1 percent. While much of the world’s digital inventiveness and entrepreneurial investment is born in the U.S.A., the marketplace for digital news, media, and information products has been going increasingly global.</p>
<p>The global digital media revolution is transforming how, in economic terms, we now think of the business. Global growth is no longer an add-on to the usual in-country business model; it’s becoming a major driver of business — and product — planning.</p>
<p>As we look at the newsonomics of the global media imperative, let’s pick out just a few of the many diverse datapoints on which we have to draw:</p>
<ul>
<li><strong>The Financial Times, probably the <a href="http://www.niemanlab.org/2010/08/the-newsonomics-of-the-ft-as-an-internet-retailer/">single best model</a> of print-to-digital transformation success, has announced that its digital business leader, <a href="http://www.linkedin.com/profile/view?id=10641668">Rob Grimshaw</a>, is leaving Number One Southwark Bridge, astride the Thames, for New York City.</strong> Grimshaw is managing director of FT.com, and his business is truly global. The company, founded in 1888, now finds 31 percent of its readers in the Americas and only 23 percent in the U.K. — with another 13 percent now in Asia. For the FT, Grimshaw’s move is logical: Go where your customers are, and to the heart of digital innovation. (Talk to Europeans in the digital business, and they’ll tell you how America-centric, and West Coast-centric, the digital business is, somewhat to their dismay.) For the FT, even with its good number of American consumers, the U.S. is “an emerging market,” a belief held by Reuters as well.</li>
<li><strong>If you were to name the FT’s most head-to-head competitor (for time, and thus indirectly for money), it would be The Wall Street Journal. The Journal’s digital audience is now 30 percent international, and just last week in launched still another international local (in native language) edition, <a href="http://www.dowjones.com/pressroom/releases/2012/011012-WSJGermanyLaunch-0003.asp">for Germany</a>.</strong> The Journal’s crosstown rival, The New York Times, is moving globally as well. Already 12 percent of its paying digital subscribers are international, with the Times applying its pay strategies to its European operation, the International Herald Tribune. Last year, it also launched <a href="http://india.blogs.nytimes.com/2011/09/08/welcome-to-india-ink/">India Ink</a>, focused on that country’s news and culture, with an on-the-ground team there. Expect the Times to move into China this year.</li>
<li><strong>Less than a year after launching its first non-U.S. site in Canada, Huffington Post last week added an <a href="http://corp.aol.com/2012/01/19/the-huffington-post-media-group-and-gruppo-editoriale-lespresso/">Italian site</a>, alongside its French one</strong>. It continues negotiating with publisher partners in several other western European countries, following up on Arianna’s meet-and-greets there last fall.</li>
<li><strong>The (second) British invasion of the U.S. continues apace</strong> (&#8220;<a href="http://newsonomics.com/the-newsonomics-of-the-british-invasion/">The newsonomics of the British invasion</a>,&#8221;), as the Guardian (reinvigorated U.S.<a href="http://www.guardian.co.uk/help/insideguardian/2011/sep/14/guardian-us-launch-homepage">product</a>), the Independent (<a href="http://paidcontent.org/article/419-the-independent-launches-overseas-press-meter-pricey-ipad-edition/">using Press+</a> to sell access to U.S. consumers), the BBC (staffing up editorial and ad pushes) and the Daily Mail, which announced a new U.S. push last year and said last week it is now <a href="http://thenextweb.com/media/2012/01/19/the-daily-mail-looks-for-more-web-traffic-with-an-india-focused-mailonline/">moving on</a> to India.</li>
</ul>
<p>This isn’t just about news media. Netflix, in yesterday’s earnings <a href="http://online.wsj.com/article/BT-CO-20120125-718479.html">report</a>, tells us that almost 10 percent of its streaming business is now global, almost two million of 21 million streaming subscribers. That global growth — and huge upside — is balancing Netflix’s 2011 pricing stumbles.</p>
<p>For an even bigger picture perspective on the global imperative, let’s look at the four digital behemoths that are reshaping everything in their paths (get out of the way, if you can, or accede to junior partner status). Consider how much revenue each of Google, Apple, Facebook, and Amazon earned from outside the U.S in the first three quarters of 2011, from my recent report for Outsell, <a href="http://www.outsellinc.com/store/products/1044-getting-it-right-with-gafa">“Getting it Right with GAFA”</a>:</p>
<ul>
<li>Google: 54 percent</li>
<li>Apple: 54 percent</li>
<li>Facebook: 38 percent</li>
<li>Amazon: 46 percent</li>
</ul>
<p>Yes, there’s lots of current political hullaballoo about “bringing jobs home to the U.S.,” but the truth is that much of the digital industry, as with their brethren in the Fortune 500, is now truly global. Look at those GAFA numbers and you have a harder time thinking of them as American companies, in the traditional sense of serving American customers.</p>
<p>Forget the 99 percent meme; think of the 95 percent (outside the U.S.) as the real opportunity for the companies formerly known as national. (And, yes, the global imperative further illustrates the difficulty that metro and community newspapers face in finding growth. <em>Other</em> than metro newspapers’ smartphone, tablet, and web city-guide potential for international visitors — $1.34 <em>trillion</em> <a href="http://travel.usatoday.com/destinations/dispatches/post/2011/03/foreign-visitation-to-us-is-up-where-they-come-from-and-where-they-go/149660/1">spent</a> by 60 million of them last year — the lure of global riches doesn’t do much to support community journalism in our far-flung land.)</p>
<p>It’s a stark fact for what once were nationally defined media businesses: If you don’t go global, you’re at an increasing disadvantage to your competitors — and who isn’t a competitor for audience or advertising? If you stay nationally focused, you’re trying to wring as much revenue out of a much smaller market, while competitors are building their top line and their capability to innovate with global revenues. So increasingly, I think we’ll see media companies that are either global or regional/local, with national ones more the exception than the rule. Yes, there’s a role that the English language plays here, as about a billion people worldwide may read English well enough to be eligible audience, and, that, too adds to the imperative to compete against other English-first media based in London or New York. Yet as proven with the Journal’s non-English editions, this is about more than language domination. We also see early signs of non-English products finding their way to English speakers, as <a href="http://www.worldcrunch.com/">Worldcrunch</a> (“All news is global”) brings translations of top worldwide titles to the market.</p>
<p>There are lots of ways to play the global game. Many newspaper companies are putting out editions of their core product, aimed at in-country issues. Some are putting a new face on the same content. Then there are those truly becoming multi-national news and information companies.</p>
<p>You’d have to put Oslo-based Schibsted in that group. Now <a href="https://clients.outsellinc.com/revenue/detail.php?i=22">eighth</a> overall by revenue in the global news industry, the company operates online classifieds businesses in <a href="http://www.schibsted.com/en/Our-brands/Online-Classifieds/">28 nations</a>; in 20, that’s its main business. Those nations can be found on three continents and now include such populous growing markets as India, the Philippines, Indonesia, and Malaysia, as well as much of Latin America. That’s a truly global play that is supplying Schibsted with 49 percent of its profits, on just 25 percent of total revenues.</p>
<p><a href="http://www.newscorp.com/">News Corp.</a> — the leading company by news revenues worldwide — is certainly flexing its muscles, even if it contracts them for the time being in the U.K. amid scandal. Just in the last week, we saw the company’s moves in Turkey and Afghanistan, which aim to add to its presence on every continent. As a pipes (satellite and cable) and content company, the lines between the two will blur. Expect for instance, products like the innovative WSJ Live  (&#8220;<a href="http://newsonomics.com/the-newsonomics-of-wsj-live/">The Newsonomics of WSJ Live</a>&#8220;) to find carriage all over the world as digital distribution and monetization mature.</p>
<p>A lot of what we are seeing in the marketplace today is prologue. If you look at how small the non-home-market revenues are for many companies — in the low single digits — we see not global businesses, but national businesses with stronger global <em>intentions</em>.</p>
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		<title>The Newsonomics of Signature Content</title>
		<link>http://newsonomics.com/the-newsonomics-of-signature-content/</link>
		<comments>http://newsonomics.com/the-newsonomics-of-signature-content/#comments</comments>
		<pubDate>Fri, 20 Jan 2012 15:51:25 +0000</pubDate>
		<dc:creator>Ken Doctor</dc:creator>
				<category><![CDATA[Advertising]]></category>
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		<guid isPermaLink="false">http://newsonomics.com/?p=14880</guid>
		<description><![CDATA[Forget “content wants to be free.” Now content wants a fee. And everyone from Time Inc to The New York Times to the Memphis Commercial Appeal to Hulu’s co-owners (Fox, Disney, and Comcast) see gold. They see another digital revenue stream, in addition to advertising or to cable subscription fees. Yet they are increasingly believing they’ve got to up the ante (and Hulu is raising new funds to buy original programming) to compete and to win those consumer dollars. News companies — at least one in ten U.S. daily newspapers and many consumer magazines — are rapidly embracing digital circulation revenue and All-Access. Yet results have been quite uneven. That makes sense: Consumers will pay for digital news, feature, and entertainment content, but they don’t want to overpay, and they’ll increasingly be forced to make choices. Buy this; let that go.]]></description>
			<content:encoded><![CDATA[<p><strong>First published at Nieman Lab</strong></p>
<p>What’s your signature content?</p>
<p>Quick: If somebody buttonholed you in an elevator, a school play, or a bar, and said, “Why should I pay you for that?” — what do you tell them?</p>
<p>Each passing week, it seems we’re further into the age of signature content. That only makes sense: If the death of distance is now old news, if everything is available everywhere at the touch of button or the swipe of a finger, then what makes any news or entertainment brand stand out amid this plague of plenty?</p>
<p>Closed systems — from three or four TV networks to less than a dozen big movie studios to a half-dozen major magazine publishers to geographically dominant newspapers — made signature content less important. Sure, big shows and big names have always driven media to some extent, but now, media without big names or big shows are going to get lost in the ether. Take Hulu’s <a href="http://online.wsj.com/article/SB10001424052970204468004577163162257430538.html">announcement</a> last week about Hulu Originals. You do have to wonder if Hulu’s fictional 13-episode “Battleground,” about a dysfunctional political campaign, will be bested by the Republican reality show in progress when the show debuts next month. Hulu is also bringing a Morgan Spurlock series for a second run, and probably will feature one other new program. The Hulu announcement joins Netflix’s own foray into signature content. Three years ago, would the thought of Netflix signing up <a href="http://www.aftenposten.no/meninger/kommentarer/NRK-bruker-Little-Steven-i-politisk-spill-6725221.html#.TxertmPOw4Q">Little Steven</a> to do an original comedy series have crossed anyone’s imagination?</p>
<p>Hulu and Netflix both need to distinguish themselves in the market — not only from each other, but from Comcast, DirecTV, and Time Warner, among others. They need to buy protection as supposed masses consider <a href="http://online.wsj.com/article/SB10001424052970203550304577138841278154700.html">cutting the cord</a> on packaged services, Roku-ing and Apple-enabling Internet video onto their living-room screens. In movies and TV, we’re quickly morphing from a world of news and entertainment anywhere — get all of these things, somewhat haphazardly (Comcast Xfinity, for instance) on all of our devices — to one in which consumers ask, “What special do you have for me, <em>in addition</em> to my all access? Yes, All-Access, the cool feature of 2011, will quickly graduate from a wow to an expectation.</p>
<p>Why as consumers should we pay $7.99 (down from an <a href="http://www.cnn.com/2010/TECH/web/11/17/hulu.plus.price.drop.mashable/index.html">initial $9.99</a>) to Hulu Plus, when the same stuff (kinda sorta) is available through Boxee, or Apple TV, or Netflix, if I can find it? Why am I paying $7.99 a month (apparently the magic price of the moment) to Netflix for a catalog of films that is both voluminous and too often lacking what I want? Consumers are going to be asking that question a lot more.</p>
<p>Publishers, distributors, aggregators, and networks all want more money, and they’ve seen — courtesy of tablets and All-Access — that consumers are now more ready to pay for digital content than ever before.</p>
<p>Forget “content wants to be free.” Now content wants a fee. And everyone from Time Inc to The New York Times to the <a href="http://www.niemanlab.org/2011/10/the-newsonomics-of-nyts-sunday-gain-and-paid-content-2-0/">Memphis Commercial Appeal</a> to Hulu’s co-owners (Fox, Disney, and Comcast) see gold. They see another digital revenue stream, in addition to advertising or to cable subscription fees. Yet they are increasingly believing they’ve got to up the ante (and Hulu is <a href="http://www.bloomberg.com/news/2012-01-15/hulu-plans-to-raise-money-to-fund-expansion-into-original-shows.html">raising new funds</a> <em>to buy original programming</em>) to compete and to win those consumer dollars.</p>
<p>News companies — at least one in ten U.S. daily newspapers and many consumer magazines — are rapidly embracing digital circulation revenue and All-Access. Yet results have been quite uneven. That makes sense: Consumers will pay for digital news, feature, and entertainment content, but they don’t want to overpay, and they’ll increasingly be forced to make choices. Buy this; let that go.</p>
<p>Let’s be clear. Paid media is paid media, and the original-programming pushes of the video companies have great meaning for news and magazine companies, global to local. For them, the calculus is similar. News and magazine brands can launch new products, though that’s out-of-their-DNA-tough for many. So they’ve focused primarily on sub-brands, many of which are people. These are the faces of news and magazines; many of these have become hot commodities over the last several years (&#8220;<a href="http://newsonomics.com/the-newsonomics-of-journalistic-star-power/">The Newsonomics of Journalistic Star Power</a>&#8220;) as companies try to distinguish themselves — and give readers and viewers a reason to pick them out of the crowd.</p>
<p>How, though, can media companies afford to pay a premium for branded, promotable talent, talent that may open consumers’ pocketbooks? That’s easy: spend less on other content. So we’ve got the rise of user-generated content, obtainable free or cheap, and all kinds of new syndicate action from <a href="http://www.demandmedia.com/solutions/content-channels/">Demand Media</a> to startup <a href="https://www.ebyline.com/">Ebyline</a> (and maybe <a href="http://www.niemanlab.org/2012/01/newsrights-potential-new-content-packages-niche-audiences-and-revenue/">NewsRight</a>), all trying to make it cheap and easy to get more medium- and higher-quality content more cheaply. What’s old is new again — as a young features editor, I got regular visits from syndicate and wire salesman, ranging from high-quality to the Copley News Service, that sold its stuff by the pound.</p>
<p>Another prominent model no news or magazine company can afford to ignore: The Huffington Post. Back to the early days when Betsy Morgan first teamed up with Arianna, HuffPost has worked this evolving content pyramid. At the top, a few highly paid site faces, many opinionated faces (some paid, most not), and then low-cost aggregation, much of it AP, headlined with the site’s recognizable swagger.</p>
<p>Then, of course, there’s the old standby: staff cutting. We’ve seen lots of staff cutting. In fact, these days, while we see some announcements like Media General’s big <a href="http://www.bizjournals.com/tampabay/news/2011/12/12/tampa-tribune-begins-layoff-of-165.html">Tampa cut</a>, most of the bloodletting is less public, but no less real. If you need to pay more to stars, and ad revenues are still declining, staff cuts of <em>less than premium</em> content (and those that produce it) make economic sense (&#8220;<a href="http://newsonomics.com/the-newsonomics-of-the-new-news-cost-pyramid/">The Newsonomics of the New News Cost Pyramid</a>&#8220;). It’s the new news math.</p>
<p>These newsonomics of signature content are getting clearer. Netflix is <a href="http://www.bloomberg.com/news/2012-01-15/hulu-plans-to-raise-money-to-fund-expansion-into-original-shows.html">planning to spend</a> 5 percent of its expenses — or $100 million a year — on original, Netflix-defining content. Hulu <a href="http://www.bloomberg.com/news/2012-01-15/hulu-plans-to-raise-money-to-fund-expansion-into-original-shows.html">is spending</a> about a quarter what Netflix’s total, or $500 million in total, on all content licensing this year. We don’t know how much of that is for original content, but observers believe “Battleground” will cost $15-20 million for its 13 episodes. With its other forays, it will probably spend closer to 10 percent of its content budget on original content.</p>
<p>Curiously, many newspaper newsrooms constitute only 10-20 percent of the overall expenses of a daily newspaper company. So we’re starting to see some new, and old, arithmetic play out here.</p>
<p>Simply, Andy Forssell, Hulu’s SVP of content, <a href="http://www.rikaroo.com/blog/hulu-joins-the-original-programming-game">explained</a> the cost/benefit ratio to Variety: “…having an original scripted series that hasn’t been seen anywhere else yet is considered the best tool for standing out with either advertisers or viewers.”</p>
<p>As usual, we see the bifurcation of the bigger national brands — those with more audience to gain and more money to spend — and local news brands. While many local newspapers have cut to the bone, with too much of the tissue in the form of experienced, name-brand metro and sports columnists cajoled or drummed into “early retirement,” we see increased branding of stars at places like Time, The New York Times, Fox News, and ESPN. The sports network may be the classic business model of our age, and in its anchors and top analysts — many initially lured from daily newspapers — it has shown the way for many years now.</p>
<p>At the Times, consider business editor Larry Ingrassia’s build-up of <a href="http://www.nytimes.com/pages/business/index.html">business columnists</a>, from veterans Gretchen Morgenson and Floyd Norris to new(er)bies Andrew Ross Sorkin, Brian Stelter, David Carr, Ron Lieber, and David Pogue. And the Times more recently <a href="http://www.adweek.com/news/press/james-stewart-join-new-york-times-business-desk-131507">picked up</a> James Stewart from archrival Dow Jones.</p>
<p>At Fox News, Roger Ailes has cannily built the most successful cable news operation not on the interchangeable blondes that provide so much fodder for Jon Stewart and Stephen Colbert, but on O’Reilly and Hannity.</p>
<p>At NBC, the news franchise is so built around Brian Williams that his <a href="http://www.mediabistro.com/tvnewser/rock-center-with-brian-williams-gets-debut-date_b90601">well-received newsmagazine</a> “Rock Center with Brian Williams” is synonymous with its host.</p>
<p>At Time Warner’s CNN and Time, we see the building of a worldly franchise on Fareed Zakaria’s clear-eyed, no-nonsense view of our times.</p>
<p>And then there’s the more local and regional press. Newspapers have long believed that it wasn’t any one or a half-dozen names that sold the paper. They’ve believed the news itself was the star, and the daily information report was the brand. That may be still be true of the Times, the Journal, the Financial Times, the Guardian, and a handful of other national/global news organizations — all of which have substantial, multi-hundred newsrooms that produce branded, unique products. It’s less true of regional and local dailies, many of which still present too much commoditized news in national, business, entertainment, and sports coverage, and have bid goodbye to many faces familiar to readers. Those that have retained familiar faces must do what they can to keep them; all need to recruiting more.</p>
<p>Then they may have a good answer to the question, in one form or another, consumers and advertisers will increasingly ask: What’s<em> your</em> signature content?</p>
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		<title>Billionaire Bingo, MP11 Remover &amp; The Missing Paper Finder: Little-Known 2011 News Tech Inventions</title>
		<link>http://newsonomics.com/billionaire-bingo-mp11-remover-the-missing-paper-finder-little-known-2011-news-tech-inventions/</link>
		<comments>http://newsonomics.com/billionaire-bingo-mp11-remover-the-missing-paper-finder-little-known-2011-news-tech-inventions/#comments</comments>
		<pubDate>Mon, 26 Dec 2011 16:20:57 +0000</pubDate>
		<dc:creator>Ken Doctor</dc:creator>
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		<guid isPermaLink="false">http://newsonomics.com/?p=14808</guid>
		<description><![CDATA[The Infinity Stopper: The Internet has just gotten too big for its britches. It is spilling over into our bedrooms, through tablets and smartphones. It assaults us in elevators. It even threatens the passivity of our living-room TV experience, a particular hazard to our culture as Americans lead the world (save Serbia and Macedonia) in couch potatohood. The Infinity Stopper, though, handily offers to put a plug in some of that content, boundaries you know that any media psychologist will tell you are the must-have for 2012. Somehow, The Economist (“Yet Another Reason the Economist is Trouncing Competitors“) got one of the beta Infinity Stoppers and has been going to town with it, extending its limited print franchise into a limited (and quite successful) digital franchise. The simple secret of the Infinity Stopper: a beginning, a middle — and ta-da — an end to the stream of content. As infinity-loving tablet aggregator products now prolliferate (Google Currents and Yahoo Livestand joining Flipboard, Pulse and Zite), both The Daily and AOL’s Editions test out their own versions of the Infinity Stopper, offering a daily snapshot for infinity sufferers. Expect the sale of Infinity Stoppers to mushroom, as publishers just say “no.”]]></description>
			<content:encoded><![CDATA[<p><strong>First published at Nieman Journalism Lab</strong></p>
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<p>The web has been filled with wondrous predictions about 2012. Some of them will even prove true. Yet I think we’ve been missing some of the most important technologies, so far unreported, that may drive the realities of journalistic practice next year. Here are my top nine to watch (some still in the labs, some in beta, and some ready to go mass) in the coming year:</p>
<p><strong>Rubik’s Cube Home Design Set</strong>: The tablet, when vertical looks like a magazine. When horizontal, it looks like a magazine. It’s neither, of course, and both, and it’s a newspaper, a book, a radio, and a CD player. So it’s lots of fun to see how designers are playing with their fingers, swiping for fun and profit, creating conveyor belts and doing flips. The latest New York Times tablet app is something of a Rubik’s Cube. Go up, go down, go sideways, as if we’re playing with a set of content and refiguring how to fit it into some kind of intuitive order that makes sense to us. Perhaps the perfect last-minute present for that special designer on your Christmas list.</p>
<p><strong>The Infinity Stopper</strong>: The Internet has just gotten too big for its britches. It is spilling over into our bedrooms, through tablets and smartphones. It assaults us in elevators. It even threatens the passivity of our living-room TV experience, a particular hazard to our culture as Americans <a href="http://tvbythenumbers.zap2it.com/2010/08/04/nielsen-people-in-the-u-s-spend-more-time-watching-tv-than-anywhere-but-macedonia-and-serbia-but-watch-online-less/59059/">lead the world</a> (save Serbia and Macedonia) in couch potatohood. The Infinity Stopper, though, handily offers to put a plug in some of that content, boundaries you know that any media psychologist will tell you are the must-have for 2012. Somehow, The Economist (“<a href="http://www.niemanlab.org/2011/11/the-personalized-brand-yet-another-reason-the-economist-is-trouncing-competitors/">Yet Another Reason the Economist is Trouncing Competitors</a>“) got one of the beta Infinity Stoppers and has been going to town with it, extending its limited print franchise into a limited (and quite successful) digital franchise. The simple secret of the Infinity Stopper: a beginning, a middle — and ta-da — an end to the stream of content. As infinity-loving tablet aggregator products now proliferate (Google Currents and Yahoo Livestand joining Flipboard, Pulse and Zite), both The Daily and AOL’s Editions test out their own versions of the Infinity Stopper, offering a daily snapshot for infinity sufferers. Expect the sale of Infinity Stoppers to mushroom, as publishers just say “no.”</p>
<p><strong>The Socializer</strong>: Let’s face it, most journalists <a href="http://asne.org/kiosk/editor/june/foreman.htm">fall off</a> the I spectrum on the Myers-Briggs personality assessment. So the idea of fully participating in the social swim gives them hives. Yet, now the social world is introducing <a href="http://www.poynter.org/latest-news/media-lab/social-media/154470/6-lessons-from-new-facebook-stats-on-social-news-sharing/">new and younger audiences</a> to traditional news. The Socializer, a patented pharmaceutical developed in the wilds of the Humboldt coast, allows editors and reports to become familiar with Facebook and try out Twitter. While it’s rumored that LinkedIn is a known gateway drug here, no empirical proof has yet been published.</p>
<p><strong>Billionaire Bingo App</strong> (iOS only, HTML5 in development): Finally, we’ve found a new use for the .0001%. They’re the <a href="http://en.wikipedia.org/wiki/List_of_countries_by_the_number_of_US_dollar_billionaires">412 U.S. billionaires</a>. They can buy up incredibly cheap U.S. newspapers. With prices falling below <a href="http://en.wikipedia.org/wiki/Filene's_Basement">Filene’s Basement</a>and perhaps copying its business model (“… every article is marked with a tag showing the price and the date the article was first put on sale. Twelve days later, if it has not been sold, it is reduced by 25 percent. Six selling days later, it is cut by 50 percent and after an additional six days, it is offered at 75 percent off the original price. After six more days — or a total of 30 — if it is not sold, it is given to charity,” <a href="http://en.wikipedia.org/wiki/Filene's_Basement">New York Times, 1982 via Wikipedia</a>), newspapers are <a href="http://newsonomics.com/now-at-fire-sale-prices-a-few-daily-newspapers-and-maybe-more/">beginning to sell</a> to an assortment of new buyers. Warren Buffett buys the Omaha paper for $200 million, Michael Ferro and John Canning <a href="http://mediadecoder.blogs.nytimes.com/2011/12/21/chicago-sun-times-said-to-be-sold/">snatch</a> the Chicago Sun-Times for $20 million or so, and Doug Manchester buys the San Diego daily for about $130 million. Billionaire Phillip Anschutz swaps out the San Francisco Examiner for the <a href="http://www.tulsaworld.com/news/article.aspx?subjectid=11&amp;articleid=20110916_16_A1_CUTLIN761524">Oklahoman</a>. Whether your interests are community service, political pulpits, and plain-old profit-seeking, the Billionaire Bingo App offers you fast-moving bingo matching of money, interests, and newspapers. Bonus: Got a billionaire buddy who has the app? Play and swap in real time!</p>
<p><strong>Kred Kurrency</strong>: In a world that measures Klout, why can’t real news companies that do real reporting, which gets mentioned throughout the web and fills the vats of aggregator coffers, get some new currency, even virtual currency? Maybe they could exchange the Kred Kurrency for even better SEO rankings, or buy fake bricks to build digital paywalls.</p>
<p><strong>MP11 Remover</strong>: Forget MP3s and 4s. The secret chemical compound, concocted by Friends of Murdoch in an Asian country with loose manufacturing standards, is the perfect antidote of choice for bothersome Parliamentarians. The British Parliament’s 11-member <a href="http://www.parliament.uk/business/committees/committees-a-z/commons-select/culture-media-and-sport-committee/">Special Committee</a> on Culture, Media and Sport — and who couldn’t love <a href="https://twitter.com/#!/tom_watson/status/134568437010800640">Tom Watson</a> — may be vanished overnight, launched Skyward. And what would those pinkos at the Guardian have to <a href="http://www.guardian.co.uk/media/blog/2011/nov/10/phone-hacking-james-murdoch-live">livecast</a> then?</p>
<p><strong>I Ching Hourglass</strong>: This melding of two technologies may be first tested by Boston Globe publisher Chris Mayer. What will the sudden departure of New York Times Co. CEO Janet Robinson and the divestment of the flagship Times’ other non-Times newspaper holdings, its regional newspaper group, mean to the Globe? Only the contemporary blending of ancient Chinese hexagrams and the old standby hourglass (it’s reversible and non-digital!) tell the future.</p>
<p><strong>Tebowing the Tablet</strong>: In recent years, with no great new business model in sight and the old one fading ever faster, publishers searched for the “Hail Mary.” Now, the modern publisher can Tebow the tablet. The power of the tablet — with the power to both save the news industry or destroy it more quickly — may only be harnessed by Tim Tebow-like injunctions of the Almighty. iPad 2 sold separately.</p>
<p><strong>The Missing Paper Finder</strong>: For the confused newspaper subscriber, especially in <a href="http://www.poynter.org/latest-news/mediawire/153730/543-to-be-laid-off-in-michigan-as-booth-newspapers-shifts-to-digital/">Michigan</a> or <a href="http://sfppc.blogspot.com/2011/12/three-medianews-papers-drop-monday.html">northern California</a>, who has trouble finding the daily newspaper that only arrives sporadically these days. The Missing Paper Finder app redirects calls self-doubting seniors make to their family physicians to the new centralized customer service centers (Bangalore or Bangor), where they can be upsold into new all-access subscriptions.</p>
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		<title>The Newsonomics of 2012&#8242;s Magic Formula</title>
		<link>http://newsonomics.com/the-newsonomics-of-2012s-magic-formula/</link>
		<comments>http://newsonomics.com/the-newsonomics-of-2012s-magic-formula/#comments</comments>
		<pubDate>Mon, 19 Dec 2011 14:05:16 +0000</pubDate>
		<dc:creator>Ken Doctor</dc:creator>
				<category><![CDATA[Advertising]]></category>
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		<description><![CDATA[We can point to three major phenomena that profoundly changed the news landscape this year. Each offers up its own half-formed metrics for that magic formula in process, and each has dramatically changed the possibilities of news, each largely positive:

1) The transcendant transformative age of the tablet
2) The dawn of digital circulation
3) Social curation joins editorial curation: ]]></description>
			<content:encoded><![CDATA[<p><strong>First published at Nieman Journalism Lab</strong></p>
<p>There’s an algorithm out there, we can be sure. It’s got all the components of business success for news-creating companies, each value carefully computed and relational to the others. Yet, approaching 2012, the algorithm hasn’t been found. We have but shreds of numbers, beacons of numerals that portend models, but can’t prove them out.</p>
<p>2011 has been a remarkable year. We can point to three major phenomena that profoundly changed the news landscape this year. Each offers up its own half-formed metrics for that magic formula in process, and each has dramatically changed the possibilities of news, each largely positive:</p>
<ul>
<li><strong>The transcendant transformative age of the tablet</strong>: The first real replacement device for print swept aside doubters, netbooks, and much conventional wisdom before its second birthday. More than one in 10 American adults owns one, with that number likely to more than double in the next two years. Those owners are readers, spending lots of time with news, single brands, and longer stories.  (&#8220;<a href="http://newsonomics.com/the-newsonomics-of-the-missing-link/">The Newsonomics of the Missing Link</a>&#8220;)</li>
<li><strong>The dawn of digital circulation</strong>: Forget “paid content.” Forget “paywalls.” It’s the back-to-the future age of <em>circulation</em>: paying for news and magazines that we depend on, no matter how they are delivered to us. All-Access reinforces our relationship with news and magazine brands we like; ubiquitous access (print, online, tablet, smartphone, soon connected TV) allows us to justify paying for convenience as much as the content itself. Publishers are still experimenting with how to get the paid proposition right, but those that do now have a potent second digital revenue source — and that’s a business advantage digital-only competitors lack.</li>
<li><strong>Social curation joins editorial curation</strong>: We knew that Facebook, in particular, and “social” more generally — including Twitter, LinkedIn, most-emailed lists and our own individual sharings — were changing how we all decided what to read. Now, though, social curation is being built into the best publishing models. Why should each of our own personal quests be a virgin start-from-scratch idea when many consumers/searchers/researchers/shoppers (some of them <em>people like us</em>) have tread there before? So social intelligence, gleaned from mountains of data, is becoming a required part of the companies’ product development and consumer experience. Facebook is in the catbird’s seat as that world develops.</li>
</ul>
<p>Those three game-changing phenomena offer major drivers of change — but not models. For publishers, the near-term is just getting harder and harder; witness Media General’s major cuts of this week in Tampa (<a href="http://www.bizjournals.com/tampabay/news/2011/12/12/tampa-tribune-begins-layoff-of-165.html">16 percent workforce reduction</a>) and elsewhere. Major cuts are happening this month and into January, as publishers gird for another 5-12 percent decline in ad revenues. Continuing profitability can only be achieved by cutting.</p>
<p>Publishers, publicly or not, are embracing the Digital First mantra of John Paton and Clark Gilbert, the industry’s dynamic duo, who put on another <a href="http://www.netnewscheck.com/article/2011/12/13/15783/paton-time-to-step-forward-in-new-media">show</a> at BIA/Kelsey this week. Everyone’s into the deconstruction/reconstruction of their companies; some are faster, more adroit, and more public about it.</p>
<p>As that reconstruction moves forward, the new magic formula may seem simple: reconfigure costs and revenues. Yet, working the in-between — most publishers still depend on print for 80 percent of their revenues — is hardly formulaic. Building the new cost structure and the new revenue structure, in tandem, with changing audiences and advertising spending habits, is the fixing-the-moving-car-at-65 MPH scenario publishers face.</p>
<p>With that speeding car in mind, let’s look at some of the numbers that will go into that magic formula, when it’s finally perfected. Mix, match, blend, and extrapolate:</p>
<p><strong>5-15 percent</strong>: That’s the percentage of many news sites monthly unique visitors that drive half or more of their pageviews. That’s a jaw-dropping number, and one that news companies are just beginning to acknowledge — privately. Why be quiet about it? Look at the annual reports and quarterly financial disclosures of the public companies; they trumpet uniques and pageviews. Yet in the age of news ubiquity, we’ve reached near-infinity in pageviews and of ad inventory. Is there much meaning left to one random web visitor hitting one random web page, courtesy of Google or Facebook, some time in any given month? Not much. Yet, that’s what most people still point to publicly. Privately, the question is the 5-15 percent. These are your <em>customers</em>. How much will they pay for access? How much more valuable are they to targeting advertisers, given you know much more about their reading and shopping habits? The metric needed: How much does a core customer yield annually, and in a lifetime? Then: How do I most efficiently find and convert more of them?</p>
<p><strong>35 percent</strong>: That’s the percentage of print readers who will transition to tablet-only by 2014, believes one prominent news company, which is using that forecast in its business planning. High? Low? What’s your number?</p>
<p><strong>$544 a year</strong>: That’s a Newspaper Association of America number (from 2009) for the revenue value per unit of Sunday circulation. What will a tablet customer be worth, combining subscriber and ad value? Get that answer right and you can try to accelerate, or slow down, your readers’ embrace of the tablet.</p>
<p><strong>10-20 percent</strong>: That’s how much of national news company traffic now comes from mobile; Facebook already says that 35 percent of its use comes from mobile. Yet, in the U.S., only three percent of digital revenue comes from mobile. That’s a huge gap — the audience is way ahead of the money — and it will be closed over the next several years. In fact, in the age of expected anywhere access, “mobile” will disappear as a category. Big issues for publishers: dividing what kinds of revenues can be wrung from tablet (now lumped into “mobile”) and from the brain extensions in our pockets and pocketbooks, the smartphone.</p>
<p><strong></strong><strong>One billion</strong>: That’s one <a href="http://hexus.net/business/news/economic-indicators/30800-smartphone-shipments-near-one-billion-2016-wp7-second-biggest-platform/">estimate</a> of how many smartphones will be shipped worldwide in 2016. It’s a continuing curve upward from the almost half-billion shipped this year. U.S. smartphone <a href="http://www.asymco.com/2011/12/13/global-smartphone-penetration-below-10/">penetration</a> is about a third of cellphone owners; so there is lots of headroom for growth. (Singapore’s the first to cross the 50 percent threshold.) Big challenge for news and magazine companies: coming to terms with how to make money on that little screen: advertising, sponsorship, All-Access subs, and more.</p>
<p><strong>63 million</strong>: That’s the number of smart TVs that will be shipped in 2011, up from 43.6 million in 2010. 2016 forecast: 153 million. Smart TV is just the next screen, joining the tablet and the smartphone, providing us ubiquity. When WSJ Live (&#8220;<a href="http://newsonomics.com/the-newsonomics-of-wsj-live/">The Newsonomics of WSJ Live</a>&#8220;) — the company’s model-breaking tablet product launched this fall — it included launch partners Samsung and Vizio, leading smart TV makers. This is the beginning of the next wave.</p>
<p><strong>$2.75</strong>: That’s the average ad CPM, or cost-per-thousand rate gotten, at one top 15 news sites. <em>Average</em> rates have been going down and are likely to continue doing so. High-targeted and high-branded (combine the two, and you’ve got the best of both worlds) audiences continue to outpace average sites and average inventory. It’s less and less good to be average.</p>
<p><strong>22 percent</strong>: That’s the third-quarter <a href="http://www.iab.net/about_the_iab/recent_press_releases/press_release_archive/press_release/pr-113011">increase</a> in U.S. digital ad revenue. Digital ad growth accelerates as print declines more rapidly; in the U.S., it is now surpassing newspapers to become second only to TV. Worldwide, expect the industry to hit $80 billion this year. Within that ad spend, publishers have access to less than half: Paid search continues to be about half the market, with publishers getting only a tiny slice of it. Display/banner ads — publishers’ strongest suit — account for 23 percent of the total. Video is growing 42 percent a year. Performance-based business models (as opposed to selling impressions) now command 64 percent of the market. (Most <a href="http://www.iab.net/media/file/IAB-HY-2011-Report-Final.pdf">data</a> from IAB.) So, <em>in all the areas of growth</em>, news and magazine publishers are weakest. Despite uneven digital ad results reported by newspaper and magazine companies, it’s not that the money isn’t there — they just haven’t transitioned their businesses enough to compete for it.</p>
<p><strong>$13 billion</strong>: That’s the amount of retail ad revenue the newspaper industry in the U.S. took in for all of 2010, and it’s down this year. Retail makes up roughly half of all newspaper companies’ ad revenue. In a new, circle-the-wagons attempt to hold on to it, ShopCo, a consortium of eight of the large newspaper companies, is building out a new local shopping portal. FindnSave, <a href="http://www.niemanlab.org/2011/02/the-newsonomics-of-the-digital-mercado/">tested first</a> by McClatchy, should be up in 250 larger markets by the middle of next year. Will it be good enough and big enough, to satisfy both consumers and merchants? (&#8220;<a href="http://newsonomics.com/the-newsonomics-of-googles-retail-push/">The Newsonomics of Google&#8217;s retail push</a>&#8220;)</p>
<p><strong>25 percent</strong>: So if a reader drops print and embraces the tablet, and digital access overall, how much savings can a news company achieve? It no longer has to print and deliver a paper, but it still has the costs of maintaining a staff, maintaining distribution, and maintaining a plant. So maybe it costs 25 percent less to fulfill that customer’s access? In this long interim with hybrid digital and print reading, how much of their production costs can companies cut out? The long-term question: At what point can the news industry make a major shift, as most reading becomes digital and a minority of it in print?</p>
<p><strong>56.7 percent</strong>: That’s the percentage of downloaders of the Guardian’s new Facebook app who are under 24, with 16.7 percent 17 or younger. For a news industry decrying the lack of young readers and focused on aging baby boomers as the core audience, the Guardian’s early experience is phenomenal. It’s well and good to sell All-Access to long-time print readers; it’s essential to bring in new ones, and Facebook looks like a great bet.</p>
<p><strong>7</strong>: Daily means seven days a week for newspapers, right? MediaNews is <a href="http://paidcontent.org/article/419-medianews-groups-digital-first-mondays-bring-some-paywalls-down/">dropping Monday printing</a> at some Northern California papers. Michigan remains the epicenter of the non-daily daily. Following the 2009 cuts in metro Detroit, Advance is now <a href="http://www.mlive.com/news/index.ssf/2011/11/new_company_mlive_media_group.html">going digital-first</a> with smaller papers there, with several becoming three- and four-day print “dailies.” The idea: keep 85 percent of print ad money and radically reduce print costs. Publishers take a very deep breath and hope they aren’t cutting the print cord too soon. Expect to see more of such day cuts in 2012 and beyond. It’s a hybrid strategy, and as we see its impacts — on print ad revenue and on digital reader and ad transition — we’ll have new numbers to plug into the model.</p>
<p><strong>&gt; 1 percent</strong>: Google now makes 54 percent of its revenue outside the U.S., as does Apple. Such international orientation is a major differentiator in the economy of the day, and not in the publishing and digital industries. Even The New York Times, with impressive global reach, gets only a percent or two of its revenue internationally. In the last year, we’ve seen The Independent (through Press+) selling U.S. access, PBS launching a British channel, and the Guardian relaunching an American foray. Digital media knows no national bounds, but monetizing outside home countries has been difficult. Breaking through this barrier could create significant upside for top publishers.</p>
]]></content:encoded>
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		<title>The Newsonomics of Yahoo&#8217;s New Livestand</title>
		<link>http://newsonomics.com/the-newsonomics-of-yahoos-new-livestand/</link>
		<comments>http://newsonomics.com/the-newsonomics-of-yahoos-new-livestand/#comments</comments>
		<pubDate>Fri, 04 Nov 2011 16:40:47 +0000</pubDate>
		<dc:creator>Ken Doctor</dc:creator>
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		<guid isPermaLink="false">http://newsonomics.com/?p=14691</guid>
		<description><![CDATA[With the launch of Livestand, we see the beginning of Aggregator Wars 2.0, to be fought on a tablet near you.

Livestand pushes the question: How are we going to receive news and features via the tablet, through individual apps (paid or free) or through an aggregator? And how are publishers going to monetize their content and audiences, as those audiences move dramatically from newspaper, magazine and broadcast to the tablet? A Pew data point: “A majority, say the tablet takes the place of what they used to get from a print newspaper or magazine (59 percent) or as a substitute for television news (57 percent).” (See "The Newsonomics of the Missing Link,")  So let’s look at the Newsonomics of Livestand.]]></description>
			<content:encoded><![CDATA[<p><strong>First published at Nieman Journalism Lab</strong></p>
<p>Those <a href="http://pewresearch.org/pubs/2119/tablet-news">Pew research numbers</a> — 11 percent of U.S. adults owning a tablet, tablet news-reading numbers off the charts — make everybody even hungrier.</p>
<p>Yahoo is the latest to try to get in on the growing banquet of reading riches, with its long-awaited Livestand tablet news product <a href="http://online.wsj.com/article/SB10001424052970203804204577014242755775280.html">launch</a> Wednesday. It joins the summer-launched <a href="http://www.editions.com/">AOL Editions</a> news aggregator and sets up the next one to join the dinner party, <a href="http://allthingsd.com/20111028/news-reader-traffic-jam-yahoos-livestand-and-googles-propeller-set-to-launch-aiming-at-flipboard/">Google Propeller</a>.</p>
<p>It will take awhile to plumb around Livestand and figure out what’s what, what’s where, who’s in the product and who’s not. And yes, it earns the sobriquet of would-be Flipboard-killer, with a lot “less” — less busyness (which some readers will like), less elegance, less <em>apparent</em> news variety and fewer flips — than the market leader.</p>
<p>As a tablet news aggregation product from the No. 2 U.S. web property, it demands to be taken seriously. In addition, we’ve got to place it into some kind of context among Flipboard, Pulse, Ongo, Editions, and coming Google products, as well as the dominant single-brand news sites that have enjoyed fledgling tablet success.</p>
<p>With the launch of Livestand, we see the beginning of Aggregator Wars 2.0, to be fought on a tablet near you.</p>
<p>Livestand pushes the question: How are we going to receive news and features via the tablet, through individual apps (paid or free) or through an aggregator? And how are <em>publishers</em> going to monetize their content and audiences, as those audiences move dramatically from newspaper, magazine and broadcast to the tablet? A Pew data point: “A majority, say the tablet takes the place of what they used to get from a print newspaper or magazine (59 percent) or as a substitute for television news (57 percent).” (See &#8220;<a href="http://newsonomics.com/the-newsonomics-of-the-missing-link/">The Newsonomics of the Missing Link</a>,&#8221;)  So let’s look at the Newsonomics of Livestand.</p>
<p>We start with this proposition: The app world Steve Jobs bequeathed us broke the old web paradigm. Where most news sites have seen no more than 35 percent of their traffic coming direct (the majority coming from Google, Facebook, Twitter, and the rest of the sideways web), apps reasserted singular brand access. The Digital Dozen — the leading global and national news brands — quickly took Apple’s early invitation and have building out news products ever since. They love the fact that readers come directly to them; those that are charging for digital access find tablets (and smartphones) tailor-made for single-brand, All-Access subscription plans.</p>
<p>On the other hand, the Livestand proposition says: You want more, and we’ll provide it. That aggregator’s creed has been enormously successful on the web — five aggregators take in <a href="http://www.emarketer.com/Article.aspx?R=1008452">67.7 percent</a> of the U.S.’s digital ad revenue — and they’d like extend that winning formula to the tablet. Alas, the tablet is not the same as desktop or laptop web (or the smartphone), so how easy or hard will the aggregators’ extension attempt be? Here’s what I’ll be watching for as the tablet aggregators go forth:</p>
<h3>How high — or low — will the walls go?</h3>
<p>These early tablet aggregators are walled gardens, to borrow a portal metaphor from the pre-Google web. Yahoo says it has assembled about 100 content sources (it’s unclear if that number includes Yahoo-owned brands) that provide <em>whole </em>content for the company to host within its HTML5-driven app. They range from Consumer Reports and Forbes to Scientific American, the NFL, and Surfer, a magazine that may have benefited most from the launch PR. For national and global news, you’ve got AP, Reuters, and Yahoo’s new top partner, ABC, along with a few others. There are some link-offs, but not too many, with the product strongly advantaging Yahoo’s own content and that of its third-party partners. Of course, Yahoo is a significant content producers, given the hundreds of content creators it employs, and sports a mind-boggling <a href="http://everything.yahoo.com/">array</a> of sites.</p>
<p>Flipboard, too, is a walled garden, but <em>looks</em> to have — it’s hard to measure — more wildflowers among its partners. That $60 million venture startup now has 50 content partners, with more diverse global/national news (The Economist, USA Today, The Guardian, BBC, The Daily Beast, and lots more) than Livestand, and seems to offer more links to non-partners as well. For instance, News Corp.’s All Things D (a free site) is a partner, with full content on Flipboard. The Wall Street Journal (a mostly paid site), which is not a partner, can still be found if you troll through the business section. Flipboard, of course, can lay claim to another overused portal metaphor of the ’90s: “We’re Switzerland.” That’s true to an extent; it doesn’t create its own content, and says it can therefore better aim at just pleasing readers. Yet, it, too, must find a business model to survive.</p>
<p>Right now, Flipboard looks stronger in news, with a good set of feature content. Yahoo looks like it covers the major bases in news — through wires and ABC — and is heavier on feature sites.</p>
<p>Raise the content wall, and you can provide a more, whole (no need to link off) experience, with better benefits to key partners, but create a more limited experience for readers. Lower the wall and provide more content, and you will need to link off more and have a harder time showcasing partners and building a business model.</p>
<h3>Who will figure out the ad model?</h3>
<p>Tablet aggregator news products are, by their nature, dependent on advertising to be successful. Livestand enjoys the advantage of being part of Yahoo, with the country’s <a href="http://www.emarketer.com/Article.aspx?R=1008452">second</a>-highest levels of digital ad revenue, though its sales are in <a href="http://www.bizjournals.com/sanjose/news/2011/07/20/yahoo-droops-on-dropping-sales.html">decline</a>. Just this week, it <a href="http://latimesblogs.latimes.com/technology/2011/11/yahoo-buys-interclick-for-270-million.html">bought</a> ad-matching company Interclick for $270 million to bolster its arsenal. In addition to display, one big hope with Livestand is video ads, a significant growth sector. It seems to have launched with fairly little ad support, a surprise for a product long-planned and backed by Yahoo. Flipboard, too, is hoping to break the code, or more precisely, to have its content partners do it. Surprisingly, though, only about a half dozen of its 50 content partners are actively selling ads on the site. Yes, tablet advertising is fetching ad rates 5-10x higher than online ads at <em>single-branded sites</em>, but they are a work-in-progress at Flipboard, despite the interstitial beauty of the ads. Publishers says they need more audience volume before they start selling in earnest. That points to an early challenge: Publishers may enjoy the relative non-competitiveness of Flipboard, as compared to Yahoo, but they see Flipboard as an experiment, one to help gather data on reader usage — and <em>maybe</em> a long-term revenue play.</p>
<p>In the end, publishers’ direct participation in these products — and they are being cautious now — will directly depend on how well they can monetize their audiences on aggregator sites compared to on their own sites. Their analytics are much better now than they were five years ago. They’re experimenting with Facebook sites and Apple’s Newsstand and seeing if the new Kindle catches Fire. If aggregator-related ad revenue is good, they’ll play. If not, the aggregators will be left with uneven, feature content, or their products will be composed of a lot of link-offs — not an experience that makes use of what the tablet does best.</p>
<h3>Where’s local?</h3>
<p>Yahoo is quite strong in local news aggregation, given its five-year-old partnership with more than half the industry through the <a href="http://www.npconsortium.com/">Newspaper Consortium</a>. It has pitched partners on joining Livestand — I’ve heard of one near-comic presentation that turned off newspaper publishers — but I don’t see much local in the product. That’s probably due to publisher wariness — why cede audience to aggregators or to Yahoo’s product development timetable? Local would be a great differentiator for Livestand — especially given its deeper relationships with newspaper companies. It could also be valuable whenever AOL’s Editions patches its local Patchs into its mix. An aggregation that reaches from global to local makes reader sense; <em>who</em> will deliver it?</p>
<p>Ironically, local should be a green field for the tablet news aggregators. While the big national and global news sites have established powerful app platforms, most local news publishers are way behind the curve, and falling farther behind every day. Yes, sites from The San Francisco Chronicle to The Dallas Morning News to the Memphis Commercial Appeal to The Boston Globe have put up live (non-replica or replica-plus) tablet sites, but they are in the minority. By the count of the Newspaper Association of America, there are only 87 U.S. daily newspaper apps in the iTunes store, and many of those are replicas.</p>
<p>If aggregators can aggregate local on the tablet faster than local publishers claim their own tablet turf, they’ll be a long way down the road in the battle for local digital ad dollars, a battle coming to the tablet in 2013.</p>
<h3>Who will provide the best routes to digital subscriptions?</h3>
<p>With more than 150 news titles and dozens of consumer magazine titles going digital-paid, figuring out the link between free aggregated content and paid, full digital access is a must. If the aggregators can feed the paid digital access business, publishers are more likely to buy in and provide more content. Flipboard’s Economist partnership, with its lead-out to Economist products, services, and games, is the model to watch. Could aggregators work with publishers to jointly authenticate paid customers? Sure, they could, but it’s a significant tech challenge.</p>
<h3>Where does Ongo fit in this?</h3>
<p>It’s easy to forget <a href="http://www.ongo.com/frontpage.php">Ongo</a>, which seems to have gotten little traction in the popular mind, or in audience or revenue. A consortium put together by Gannett, The New York Times Co., and The Washington Post Co., it suffers from at least two on-the-surface issues. Number one: It charges $5.99 a month for some <a href="https://www.ongo.com/accounts/title_selector.php">subset</a> of news company content, with upcharges from 99 cents to $9.99 for <em>each</em> local title, many of which don’t even have digital paywalls of their own. Number two: While it’s improved its poor launch design, it’s still nowhere as flippin’ cool as either Flipboard, Pulse, or Livestand.</p>
<h3>Who or what are our gatekeepers?</h3>
<p>So how do these companies decide what to show us? That’s a fundamental question we don’t have to answer when we open up The New York Times, Financial Times, or BBC. We know editors have used their judgment to decide what to include and how to play it. On the tablet, especially, it’s a witch’s algorithmic brew of editorial, business, and social curation. Business considerations — what do <em>we</em> own? — color Livestand and AOL’s Editions. There’s some traditional editorial curation going on at all the aggregator sites, but it’s hard to see or navigate. What’s being picked by editors, driven by business deals or by our social graph, when we sign in with Facebook or add our Twitter list to filter the news? We don’t know at this point, and we don’t have handy levers to adjust the mix.</p>
<p>The wizard behind the curtain appears to be in charge of our news experience. That’s both pleasing and anxiety-making: Am I missing something? Just how did this page get in front of me? Those questions will color the single brand vs. aggregator experience on the tablet. I may be willing to trade single-brand certainty of news judgment for some aggregating algorithm, or I may not. Down the line, we’ll end up with much more knowable and personalizable systems that let us harness both editorial and social intelligence, but we’re not there yet.</p>
<p>Will Livestand work? I think the answer is that it will take all of 2012, at least, for news consumers to sort out the competition. The big issue Yahoo faces is habit. It would love to translate the Yahoo News web habit to the tablet, but it’s clearly not a one-to-one transfer, as Google News will find. As The Daily (80,000 paid circ or so) has found, it’s really hard to change or establish new reading habits. There, incumbents like the Times, Journal, the BBC and Guardian have built strong one-click news habits, verified by the Pew study that found that “90% of app users went directly to the app of a specific news organization, compared with 36% that went to some sort of aggregator app like Pulse.” Those <em>early habits</em> will get harder and harder to displace. My guess: We’ll each pick a single news aggregator to complement our top two to three top single brand choices. Those will be the buttons, the apps, on the first page of our iPads — and the second page won’t matter much.</p>
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		<title>The Newsonomics of the New York Times&#8217; Sunday Circulation Gain &#8212; and Getting Ready for Paid Content 2.0</title>
		<link>http://newsonomics.com/the-newsonomics-of-the-new-york-times-sunday-circulation-gain-and-getting-ready-for-paid-content-2-0/</link>
		<comments>http://newsonomics.com/the-newsonomics-of-the-new-york-times-sunday-circulation-gain-and-getting-ready-for-paid-content-2-0/#comments</comments>
		<pubDate>Fri, 28 Oct 2011 16:32:54 +0000</pubDate>
		<dc:creator>Ken Doctor</dc:creator>
				<category><![CDATA[Daily Newspaper Companies]]></category>
		<category><![CDATA[Innovation]]></category>
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		<description><![CDATA[Next Tuesday, look for The New York Times to announce its first Sunday print circulation gain…since 2006. Let three words soak in: Print. Circulation. Gain....     What’s been dismaying this week, though, as I talk with many publishers at the dozens of other dailies now charging for digital access, is that it’s hard to find the Times model moving similar Sunday-plus trends elsewhere. Publishers don’t want to disclose actual numbers, but the apparent consensus among those who have charged for six months or more (which covers the reporting period we’ll see when the Audit Bureau of Circulation FAS-FAX numbers releases its half-yearly numbers Tuesday) is that print/digital reader bundling hasn’t had much effect on the decline in circulation numbers.]]></description>
			<content:encoded><![CDATA[<p><strong>First published at Nieman Journalism Lab</strong></p>
<p>And on the seventh day, they didn’t rest; they sped up.</p>
<p>Next Tuesday, look for The New York Times to announce its first Sunday print circulation gain…since 2006. That will be a home delivery Sunday gain. Let those three words soak in: <em>Print. Circulation. Gain. </em>Those are wonderful words to anyone in the newspaper business and a small encouraging sign of our turbulent times, right?</p>
<p>In a word: Yes. But…</p>
<p>I’ve been following the Sunday print/daily digital trend since the Times went public with its pay system in January. In an elementary, sleight-of-marketing hand, it <a href="http://www.niemanlab.org/2011/03/call-it-the-frank-rich-discount-the-sunday-new-york-times-moves-from-premium-product-to-loss-leader-%E2%80%94-and-the-best-deal-for-digital-access/">priced its Sunday + digital offer cheaper than its digital-only offer</a>, which has apparently worked with its many smart readers who can do basic math. Why <em>not</em> get the Sunday paper in print and smartphone/tablet/online access, especially if it’s cheaper? For readers, it makes common sense. For publishers — almost all of whom applaud the Times&#8217; ploy — it’s a way to bolster their highest-profit day of the week, a day that brings in a third or more of their ad revenue and is home to that precious keep-it-to-the-bitter-end preprint business.</p>
<p>That simple pricing twist has apparently turned a five-year-old negative line into a more positive one at the Times, though overall Sunday print circ, including single-copy, will be down. Importantly, circulation <em>revenue</em> is up — not a lot at 1 percent, but up — at the Times in the last quarter, so the overall move to get readers to pay more of the freight of the news business is moving in the right direction.</p>
<p><strong>What’s been dismaying this week, as I talk with many publishers at the dozens of other dailies now charging for digital access, is that it’s hard to find the Times model moving similar Sunday-plus trends elsewhere.</strong> Publishers don’t want to disclose actual numbers, but the apparent consensus among those who have charged for six months or more (which covers the reporting period we’ll see when the Audit Bureau of Circulation FAS-FAX <a href="http://www.accessabc.com/press/fasfaxrelease.htm">numbers</a> releases its half-yearly numbers Tuesday) is that print/digital reader bundling hasn’t had much effect on the decline in circulation numbers.</p>
<p>Why? It may well be that it’s too early, with pay psychologies just kicking in. Or it may be that propping up the print business won’t be a route to the future. Or maybe too few papers have aligned all the things a publisher needs to do to make the Sunday + digital equation work; maybe they haven’t aligned the stars well enough yet, though we do have one just out-of-the-box experiment, in Memphis, that displays <em>early</em> alignment.</p>
<p>It’s important to note: Even if the print decline is not significantly affected, charging for digital access remains a prime strategy going forward. What we’re looking at, entering 2012, is paid content 2.0 for many publishers, a new rev that will push the faster-adopting among them to a fuller alignment of business model, product, and analytics.</p>
<p>By way of background, let’s remember that the circulation decline (tracked well with a <a href="http://stateofthemedia.org/2011/newspapers-essay/data-page-6/">series of charts</a>, midway down the page at State of the News Media) is simply breathtaking, from a <a href="http://www.naa.org/Trends-and-Numbers/Circulation/Newspaper-Circulation-Volume.aspx">height</a> of 62.5 million copies in 1993 to about 43 million now.</p>
<p>It looks like the Tuesday report will follow recent trends. In other words, still down — but as the p.r. spin has it, with “moderating declines.” Translation: We’re off the floor of devastating high-single-digit declines experienced in the depth of recession, and getting closer to the lower-single-digit declines of 2006-2007. Even those publishers who expect to be up a tad don’t attribute it to their new print/digital bundling/pricing strategy.</p>
<p>That’s a conundrum. Reducing print loss (or churn) is one of the top-rated reasons for putting up a paywall, and a number of paywall publishers have adopted the Sunday preference for digital pricing as well. Why isn’t it doing <em>that </em>effectively?</p>
<p>Let’s call it the <em>revised</em> newsonomics of Sunday print and daily digital (first edition:  &#8221;<a href="http://newsonomics.com/the-newsonomics-of-emerging-sunday-papertablet-subscriptions/">The Newsonomics of Sunday Print/Tablet Subscriptions</a>&#8220;)  subscriptions. Why aren’t paywalls helping print circulation much?</p>
<p><strong>Let’s start with the uncertainty principle.</strong> Newspapers have chosen from this menu of options to improve circulation:</p>
<ul>
<li>Increase sales pressure, effectively buying new subscribers through increased marketing, coming out of the recession.</li>
<li>Improve customer service, to improve retention and new-sign-up rate.</li>
<li>Market their Sunday print coupons to a Groupon-crazed, deals-desiring audience, resulting in more single-copy Sunday sales.</li>
<li>Bundle digital access with Sunday-only print subs.</li>
</ul>
<p>So even in cases where circulation has improved, publishers don’t know exactly what to attribute it to. Their guesses, though: the first three factors are more important than digital bundling. <strong>So here we see, exposed, one Achilles’ heel of a legacy business: Data collection and analytics can’t tell them specifically enough how well their strategies are (or aren’t) working.</strong></p>
<p><strong>Beyond uncertainty, let’s look at the model.</strong> The Times’ — and the Journal’s — model is All-Access. That means you pay for access across the board, whether using paper, a computer, a tablet or phone. Yet most of the Press+ papers seems still to be offering free smartphone access, even as they restrict iPad access. Mobile access is already providing 10-20 percent of news company page views, and growing rapidly. Why <em>not</em> drop a print subscription if you find most of your reading is done on the phone? <em>Semi</em>-access is a tough selling point, or incentive to keep print.</p>
<p>Another key part of the model is how many free article views a month a site allows visitors. Many started with 20, the Times’ number, but found few visitors bumped into the wall. So visitors found that they didn’t need subscriber access to the local site because they didn’t use it enough — which provides one fewer reason to keep paying for the paper. Many Press+ sites have lately been getting more restrictive (including MediaNews, largely moving its 20+ sites to a five-free-view model in August).</p>
<p>Even among papers with a harder paywall with little sampling allowed (another key to growing newer customers, but that’s another story), circulation loss hasn’t been stemmed — but it certainly makes us wonder the declining value of the print product unto itself.</p>
<p><strong>Beyond the model, let’s look at the products.</strong> First off, a local newspaper is not The New York Times. While once first cousins, the Times is now in a distant relative: global, national, truly multimedia — and with a strong, differentiated-from-daily, stand-on-its-own Sunday product. That’s just the nature of our world. The Times is a peer of CNN, MSNBC, BBC, NPR, ABC, the Journal, the Guardian, and a few more, while local papers are still that — with varying digital add-ons.</p>
<p>Those digital add-ons, I believe strongly, are one of the key reasons the print/digital bundling isn’t as effective as publishers want it to be.</p>
<p>Many of the paywall papers still rely on e-edition or e-edition+ replicas for their tablet products. A relative few offer useful mobile apps. Let’s recall the NYT product/pricing strategy: build strong mobile products and then lead with <em>those</em>when you are moving to paid access. (Look at the consistent <a href="http://www.nytimes.com/subscriptions/Multiproduct/lp3004.html?campaignId=384LY">sub offer,</a> fronted by mobile products.)</p>
<p>Local publishers, largely, haven’t delivered the suite of mobile products that makes the new offers sufficiently appealing. One way we can measure this is to see what percentage of print subscribers find restricted digital access sufficiently compelling to sign up for. In August 2010, when The New York Times first started tracking home delivery customers, it found that 50 percent had a linked account. As of Oct. 24, 73 percent of all home delivery customers had linked. For many local papers climbing the paywall, they’ve found starting “linked” totals to be in low single digits. This linked number is one vital new metric in determining how well these companies — and models — are becoming truly hybrid ones.</p>
<p>Overall, my sense is that for too many publishers’ digital circulation pushes simply aren’t aligned enough. Let’s take one quite recent launch that <em>does</em> seem aligned. The <a href="http://www.commercialappeal.com/">Commercial Appeal</a> in Memphis launched its All-Access pay system about a month ago. The top two aims, publisher <a href="http://pressreleases.scripps.com/release/809">Joe Pepe</a> tells me: protect print circulation and keep the preprints business stable, the two goals are, of course, quite connected by a Sunday paper focus. So Pepe has priced Sunday paper + All-Access digital just a buck a month ($11 compared to $9.99) higher than complete digital access. The paper is up a <em>net</em> of 500 Sunday subs in a month; that’s a great start.</p>
<p>What we may see in the Memphis plan is the kind of alignment The New York Times is working. A true all-access business model, including mobile access. Real mobile products, not just e-editions. Integrated authentication across print and digital. A sampling program (five pages a month) to give potential buyers some access. A Sunday pricing scheme that makes intuitive consumer sense. It’s an alignment that both invites consumers with a good offer, and makes it harder for them to find a way around the system.</p>
<p>“They no longer have a loophole they can crawl through,” says Pepe.</p>
<p>Is Memphis the paid content 2.0 model the industry is looking for? Too early to tell, but many eyes will be following the Commercial Appeal’s experiment.</p>
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		<title>The Newsonomics of Piano Media</title>
		<link>http://newsonomics.com/the-newsonomics-of-piano-media/</link>
		<comments>http://newsonomics.com/the-newsonomics-of-piano-media/#comments</comments>
		<pubDate>Fri, 21 Oct 2011 15:07:18 +0000</pubDate>
		<dc:creator>Ken Doctor</dc:creator>
				<category><![CDATA[Daily Newspaper Companies]]></category>
		<category><![CDATA[Innovation]]></category>
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		<description><![CDATA[The Piano experience isn’t about a little-heard-from place east of Vienna. It’s about scarcity. Bella says that Piano will launch in another neighboring country next month. He notes that there are 10 to 15 European countries with small populations and a smaller number of media outlets, an early sweet spot for the company. Small countries with less than two dozen media outlets, though, aren’t the story here.

The biggest takeaway for larger countries with larger publishers is the thought about scarcity. Round up a critical mass of newsy content and you may find a few percent of digital users willing to pay. Put aside nations of 50 or 300 million. Think about regions, combining newspaper, TV, and magazine companies. Think about certain kinds of topical content, which could be corralled into consumer packages (Epicurious + Mark Bittman + Top Chef Recipes?) that might make consumer sense.]]></description>
			<content:encoded><![CDATA[<p><strong>First published at Nieman Journalism Lab</strong></p>
<div id="content_div-49029">
<p>Physical construction may be down across the Western World, but there’s a boom in paywalls.</p>
<p>At least 150 paywalls have been erected over the last year or so, in the U.S., U.K., and across Europe. American companies in on that construction boom include Lee, McClatchy, Morris, MediaGeneral, MediaNews, Gatehouse, and Tribune (all powered by Press+), as well as Scripps, Gannett, and Belo. From <a href="http://www.sanoma.com/about-us/sanoma-media-finland2">Sanoma</a> in Finland to The Telegraph in the U.K., a number of dailies are following the trend. Those that haven’t are almost all considering a paywall in some form; many more will launch in the next 12 months.</p>
<p>Think of that building as single home construction, in our aspirational Sim City of happy digital circulation. Once all those homes are under construction, what comes next? Shopping centers. That’s what we’re now beginning to see: Digital newsstand development is booming, with numerous blueprints so far unpublicized. As those newsstands sprout, we’re moving to a new stage of paid content, one with profound implications for newspaper and magazine budgets for 2012 and beyond.</p>
<p>The past week, of course, saw the launch of Apple’s long-awaited <a href="http://www.apple.com/ios/features.html#newsstand">Newsstand</a>, part of the lengthy iOS 5 update that put Apple users on hold and may have cost billions of dollars in lost productivity. It’s a funky little newsstand, helpfully placed on our first screens — bumping, perhaps symbolically, the NYT app from its previous slot on my iPhone. Already, we’re hearing that the product is having its intended purpose, <a href="http://paidcontent.org/article/419-apples-newsstand-is-already-booming-for-magazine-publishers/">multiplying</a> sales.</p>
<p>We can expect other newsstand launches, and re-launches. We’ve already got Amazon’s <a href="http://www.amazon.com/gp/feature.html?ie=UTF8&amp;docId=1000719641">Kindle Fire Newsstand</a>, emphasizing magazines, and many newspaper publishers are in next-stage talks with Amazon on revenue share and data issues for the next stage of their own involvement.</p>
<p>Facebook’s <a href="http://www.niemanlab.org/2011/10/like-them-or-not-the-latest-changes-to-facebook-offer-big-ideas-for-news-orgs/">new design</a>, of course, emphasizes media, so look for its Media Center to include subscription-selling, too, at some point. With <a href="http://www.livestand.com/">Yahoo Livestand</a> and and <a href="http://allthingsd.com/20110915/its-called-google-propeller-and-its-aimed-at-flipboard-and-facebook-too/">Google’s Propeller</a> set to launch soon, joining <a href="http://editions.com/">AOL’s Editions</a>, these tablet news aggregation products offer another natural home for subscription sales, though we don’t know how many of them are making that connection at this point.</p>
<p>At this newsstand inflection point, it’s worth taking a longer look at one little newsstand that has been in business for a long time — <em>since May!</em> — and see what we can learn from its experience.</p>
<p>That newsstand is <a href="http://www.pianomedia.eu/main/index.php">Piano Media</a>, the little 300,000-euro-funded, 10-person start-up, in Slovakia.</p>
<p>Slovakia? Yes, the small (5 million people) country in middle Europe has done what many other nations have only thought about. Piano has gotten <a href="http://www.pianomedia.eu/about/co_ziskate.php">almost all of Slovakia’s major publishers</a> and one TV station to work together, agree on a common paywall, and split revenue. That’s been a goal of American publishers since the lost, mid-’90s days of <a href="http://en.wikipedia.org/wiki/New_Century_Network">New Century Network</a>.</p>
<p>The newsonomics of Piano Media are straightforward. After Skype conversations, I was able to get an in-person update from CEO Tomas Bella, in Vienna last week, where more than a thousand people from around the world attended the World Association of Newspaper’s <a href="http://www.wan-ifra.org/events/63rd-world-newspaper-congress">World Newspaper Congress</a> and where that paid talk was much in evidence on panels and in private conversation.</p>
<p>Why Piano? Well, you <em>can</em> play on a piano with one finger — but if all the fingers and hands play together, it sounds much better.</p>
<p>That’s a simple description of why newsstands are all the rage. As consumers, we like stuff in a single place. If you’ve got a huge audience of installed users like Apple, Amazon, Google, or Facebook, you’re more than halfway there. If you are in Bratislava, you start with the same idea, and then use your member media to gain awareness. Top-of-mind awareness is what the newsstand battle will be about. Awareness of Piano Media is about 55 percent, according to an independent survey.</p>
<p>For Piano Media, it gains that awareness through a thin, top <a href="http://www.sme.sk/">bar</a> appearing across its nine member websites. (That bar is much like <a href="http://www.circlabs.com/">CircLabs</a> has touted in its “Circulate” concept.) Click on that banner and you get this offer: “For a single monthly payment, you can get shared access to premium content on 9 different websites.” Your choices: €0.99 for a day, €2.90 for a month, or €29 for a year. (Is “<a href="http://articles.latimes.com/2011/oct/18/business/la-fi-hiltzik-20111019">nine, nine, nine</a>” spreading?) Sign in and get access to all: one price, one login recognized persistently by all member sites. Most buyers opt for the monthly deal.</p>
<p>So this is a newsstand — but it’s not a kiosk, a difference Bella emphasizes. A kiosk just lets you buy a single title, from a collection. It makes use of collective marketing, but doesn’t make use of how we like to digitally read, a little of this, a little of that, without barriers.</p>
<p>Bella, formerly editor-in-chief of <a href="http://www.sme.sk/">SME Online</a>, the digital operation of the country’s largest paper, must have good diplomatic skills to have pulled together agreement among publishers to allow cross-title reading, and to test new revenue plans. He’s also in investment mode, heading toward a Round B of funding to expand Piano. In talking with him, here are a few significant principles I think we can draw from the Piano experience:</p>
<ul>
<li><strong>The money isn’t big, but it grows as reader psychology changes.</strong> Given concerns about sharing data — a big part of the value proposition for publishers, says Bella — Piano won’t disclose how many paying subscribers it has or its revenues so far, other than to say that subscribers are in the five digits with a rapid growth rate. Let’s take the lower end of that and say it is approaching 25,000 digital subscribers. With an overall Internet population of 2.5 million, that would be one percent of the Internet users. Again, it’s similar to what we see from <a href="http://www.niemanlab.org/2011/03/the-newsonomics-of-the-new-york-times-pay-fence/">The New York Times</a> to The Wall Street Journal to <a href="http://www.axelspringer.de/en/index.html">Axel Springer’s</a> forays: Aim at one percent in the first year, and then grow from there. Core customers, those willing to pay, are a tiny percentage of the overall web audience. Three percent of them, though, may equal your print subscriber numbers.</li>
<p>Piano’s prices are low, intentionally, and will be increased as it gains market power. Let’s recall, too, though that the minimum legal hourly minimum wage in Slovakia is only €1.82. About half of subscribers pay for before they hit any paywall. “That’s the strangest thing I’ve seen,” says Bella. “We’re selling peace of mind.” In another words, pay once and you have no fears of ever hitting an intrusive paywall.</p>
<li><strong>A bigger aggregation means more individual revenue.</strong> Bella explains that SME had its own paywall from 2004-2006, charging a similar sum as Piano now does. SME’s take “could be something like 10-15 times the numbers” from that first experiment.</li>
<li><strong>Publishers can spend a lot of time arguing about potential revenue split scenarios, but in the end, human habit is fairly easy to predict.</strong> Piano, a for-profit company, takes 30 percent of the revenue, and 40 percent goes to the publisher that sold the Piano sub. The remaining 30 percent goes into a pool, which is divided by actual usage. Most customers using “two, three, or four” of Piano’s offerings. In addition, “there’s 90 percent correlation between where you spend your money [buying the sub] and where you spend your time.”</li>
<li><strong>There’s always another stage.</strong> Such systems are truly platforms in the sense that they give publishers an opportunity to do things. In January, print subscribers of the member pubs will get a 50 percent discount for Piano access, which <em>may</em> help with print circulation losses, felt in Bratislava and Brno as much as in Boston and Birmingham. Most papers in Slovakia are single-copy, though, so the customer connection is weaker, with perhaps less expectation of combo deals.</li>
<li><strong>It’s about the web product, not a replica.</strong> Piano doesn’t feature e-editions or PDFs — they’re selling access to live websites. For Bella, that was essential.</li>
<li><strong>“The things that people are willing to pay for are not what publishers think.”</strong> One of the most popular innovations is a news <a href="http://teraz.sme.sk/">skimmer</a> — think Google News for Slovakia — simply headlines and quick briefs, which astounded Bella by bringing 80,000 unique visitors monthly, at no cost, since it is machine-driven.</li>
</ul>
<p>The Piano experience isn’t about a little-heard-from place east of Vienna. It’s about scarcity. Bella says that Piano will launch in another neighboring country next month. He notes that there are 10 to 15 European countries with small populations and a smaller number of media outlets, an early sweet spot for the company. Small countries with less than two dozen media outlets, though, aren’t the story here.</p>
<p>The biggest takeaway for larger countries with larger publishers is the thought about scarcity. Round up a critical mass of newsy content and you may find a few percent of digital users willing to pay. Put aside nations of 50 or 300 million. Think about <em>regions</em>, combining newspaper, TV, and magazine companies. Think about certain kinds of topical content, which could be corralled into consumer packages (Epicurious + Mark Bittman + Top Chef Recipes?) that might make <em>consumer</em> sense.</p>
<p>In addition to Piano, we’re seeing new kiosks — of varying flavors — being built out in Austria, Belgium, and France. Some will work; some won’t. These will inevitably compete with the Apples and Amazons, and we’ll follow that skirmish. Since it is the web, the future will be about many forms of distribution and of selling, with the tangibles of revenue shares and customer knowledge the currencies to follow.</p>
<p>We’re still well short of the iTunes for News holy grail here, but we are inching toward it.</p>
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		<title>The Newsonomics of f8</title>
		<link>http://newsonomics.com/the-newsonomics-of-f8/</link>
		<comments>http://newsonomics.com/the-newsonomics-of-f8/#comments</comments>
		<pubDate>Mon, 10 Oct 2011 15:45:39 +0000</pubDate>
		<dc:creator>Ken Doctor</dc:creator>
				<category><![CDATA[Daily Newspaper Companies]]></category>
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		<description><![CDATA[As leading-edge publishers move away from destination-only strategies, they seek to colonize other habitable web environments; Facebook now looks like the friendliest clime, allowing publishers to keep all the revenue from ads they are selling within their Facebook apps. In addition, Facebook is providing aggregated data on user engagement — active users, likes, comments, post views, and post feedback.]]></description>
			<content:encoded><![CDATA[<p><strong>First published at Nieman Journalism Lab</strong></p>
<div id="content_div-48396">
<p>Is it declaration of war, or of peace, or is Mark Zuckerberg saying he just really Likes us all very, very much?</p>
<p>“No activity is too big or too small to share,” the 27-year-old proclaimed at the recent f8 <a href="http://gigaom.com/2011/09/22/facebook-timeline-news-apps/">announcement</a>. “All your stories, all your life…. This is going to make it easy to share orders of magnitude more things than before.” (f8 sounds, oddly, like FATE, but I think my paranoia is kicking in.)</p>
<p>“Excuse me, have we met?” is one response.</p>
<p>Another response to Facebook’s Ticker, Timeline, and News Feed initiatives is to go dating. Some quite influential publishers are road-testing the new features, while others ponder a light commitment.</p>
<blockquote><p>In 2011, U.S. dailies’ digital ad take will be about $3 billion and Facebook’s $2 billion.</p></blockquote>
<p>They should be aware that Facebook is bent on world domination — having targeted businesses now run by Amazon, Apple, Google, LinkedIn, Wikipedia, Flipboard, Pulse, Pandora, Last.fm, and Flickr, as well as legacy news and information providers — in the latest move. (Forget debating Google’s “do no evil” mantra; Google’s sin may have been that it thought too <em>small</em>.) That’s audience, though not <em>business</em>, domination, as Facebook’s EMEA platform partnerships director, <a href="http://www.linkedin.com/in/christianhernandez">Christian Hernandez</a>, <a href="http://finance.yahoo.com/news/F8-Zuckerberg-Wants-Users-paidcontent-4087981595.html?x=0&amp;.v=2">told PaidContent</a>. “[f8] is not a commercial decision.” Got it. And Google just wants to help us better organize our info.</p>
<p>Facebook’s f8 signals a next round of digital disruption. Remember Microsoft’s decade-old bid to become the hub of our entertainment lives, as evidenced by its futuristic Consumer Electronics Show displays? Facebook has taken that metaphor — and updated and socialized it.</p>
<p>This unabashed push to remake the digital world in its own image would seem like laughable megalomania coming from many other sources in the world. But it’s not megalomania if others act like you’re not crazy. In fact, our story takes strange turns as this megalomania, so far, seems quite magnanimous to publishers, as Facebook looks to some like the best available date, compared to the other ascendant audience resellers (Apple, Amazon, and Google).</p>
<p><strong>As leading-edge publishers move away from destination-only strategies, they seek to colonize other habitable web environments; Facebook now looks like the friendliest clime, allowing publishers to keep all the revenue from ads they are selling within their Facebook apps. In addition, Facebook is providing aggregated data on user engagement — active users, likes, comments, post views, and post feedback.</strong></p>
<p>Buy-in from such brands as the Washington Post, The Economist, the Wall Street Journal, The Guardian, and Yahoo helps to place Facebook’s push into the “normal” scale of corporate behavior.</p>
<p>Why are news players playing along? What do they think is in it for them?</p>
<p>Let’s look at the Newsonomics of f8 and of the new social whirl.</p>
<blockquote><p>“Rather than incorporate Facebook features into our site, we’ve looked at incorporating our content into Facebook.”</p></blockquote>
<p>Let’s start with the stark, Willie Sutton <a href="http://www.snopes.com/quotes/sutton.asp">reason</a>: You work with Facebook because that’s where the audience is. In the U.S., Facebook claims more as much as <a href="http://mashable.com/2011/09/30/wasting-time-on-facebook/">seven hours</a> of <em>average</em> monthly usage; globally, that number is four hours plus. It’s where <em>would-be</em> readers hang out.</p>
<p>Worldwide, it claims an audience of 800 million.</p>
<p>If Facebook is the hang-out mall, newspaper and magazine sites are grocery stores. People go there when they need something — to find out what’s new — and then leave. The comparative <em>average</em> monthly usage of news sites runs five to 20 <em>minutes</em> per month.</p>
<p>So exposure to audience is the no-brainer here. The question is: to what end?</p>
<p>Step back from the flurry of news company announcements, or from the behind-the-scenes 2012 strategies-in-the-making, and publishers cite three top goals:</p>
<ul>
<li>Lower-cost development of audience, especially audience that may become core customers.</li>
<li>Digital advertising revenue growth.</li>
<li>Establishing a robust, growing stream of digital reader revenue.</li>
</ul>
<p>So how might f8 innovations help those?</p>
<p><strong>Let’s start with brand awareness.</strong> It’s a digital din out there, a survival-of-the-feistiest time. Consumers will come to rely on a handful or two of news brands, goes the theory. So best to be high in their consciousness, and Facebook omnipresence in people’s lives offers that possibility.</p>
<p><a href="http://www.linkedin.com/profile/view?id=4300300&amp;authType=NAME_SEARCH&amp;authToken=ibka&amp;locale=en_US&amp;srchid=48bd55b3-353d-4694-abd0-c21d2557f811-0&amp;srchindex=1&amp;srchtotal=89&amp;goback=%2Efps_PBCK_*1_Adam_Freeman_*1_*1_*1_*1_*2_*1_Y_*1_*1_*1_false_1_R_true_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2&amp;pvs=ps&amp;trk=pp_profile_name_link">Adam Freeman</a>, executive director of Commercial for Guardian News and Media, explains Guardian’s digital-first strategy here this way:</p>
<blockquote><p>Our digital audience has grown to a phenomenal 50m+, but, with the best will in the world, chances are we are never going to outpace and outstrip Facebook’s audience size. So we see an opportunity in that — rather than incorporate Facebook features into our site, we’ve looked at incorporating our content into Facebook. There is an untapped audience within Facebook who may not be regularly encountering Guardian and Observer content, and we think our app increases the the visibility of our content in that space.</p></blockquote>
<p>Of course that brand consciousness needs to be acted on, which leads us to…</p>
<p><strong>Lower-cost traffic acquisition.</strong> Online, publishers have invested in search engine optimization and search engine marketing. SEO makes them more findable in organic search; SEM pays for high-level brand placement. In addition, they’ve done deals with portals over the years; the current Yahoo deals of swapping news stories for links is a major one for many.</p>
<p>Against, though, Facebook is simply social media optimization (&#8220;<a href="http://newsonomics.com/the-newsonomics-of-social-media-optimization/">The Newsonomics of Social Media Optimization</a>&#8220;).</p>
<p>It’s another route to pouring newer customers into the <em>top</em> end of news publishers’ audience funnel, hoping a few tumble out the bottom as paying, regular readers. And any readers can be monetized with advertising.</p>
<p><strong>SMO’s relative economics are better than SEO or SEM.</strong> Not only is SMO cheaper than SEM, some publishers say it “performs” better. That performance is best measured by conversions (registrations, more pages read, digital sub buying), while for others the jury is still out. And, at best, audience development multiplies off these new relationships.</p>
<p>“These new Facebook users aren’t necessarily finding the brand in traditional ways, nor do they necessarily hold longstanding brand affinity,” says <a href="http://www.linkedin.com/in/jedwilliams">Jed Williams</a>, analyst at BIA/Kelsey.</p>
<blockquote><p>Their social graphs, curators/editors, recommendations, etc. are doing the pointing for them. So they do arrive at the very top of the proverbial funnel. And, as they interact with the publisher, with them in turn comes their social network. Potentially, the exponential network effects take off, and new audience continues to breed even more new audience. Original audience targets emerge, and the funnel continually expands. At least in the best case scenario, it does.</p></blockquote>
<p><strong>Sale of paid products:</strong> If you are now selling digital subscriptions, you’re doubly interested in customer acquisition. Now publishers can discover the percentage of new audience they can convert to paying customers, though that’s not an easy proposition to figure out. That percentage will be tiny, but it may be meaningful.</p>
<p>Out of the chute, digital circulation efforts have focused strongly on longstanding customers. Publishers have wanted to keep their print customers paying. They want to reduce print churn by taking away customers’ ability to get the news they get in the paper for free online. They want to change the psychology of long-term readers, giving them a new understanding: You pay for news, in print or digitally.</p>
<blockquote><p>Facebook looks like it may become a top media-selling marketplace, along with Amazon and Apple.</p></blockquote>
<p>That’s round one, 2011-2012, of the digital circulation wars. Round two necessitates bringing in new customers, especially younger ones who don’t have print habits and may not have much news brand loyalty.</p>
<p>That’s a key place Facebook fits in. It’s a <em>potential</em> hothouse of new, younger customers.</p>
<p>“It isn’t obvious that we can be successful with premium content on social,” notes <a href="http://www.dowjones.com/djcom/leadership/abowen.asp">Alisa Bowen</a>, general manager of WSJ Digital Network. The Journal, while not participating in the f8 launch, already has <a href="http://www.niemanlab.org/2011/09/with-wsj-social-the-wall-street-journal-is-rethinking-distribution-of-its-content-on-facebook/">a significant trial in place</a>. The same holds true of the spate of other recent WSJ innovations, like <a href="http://www.niemanlab.org/2011/09/the-newsonomics-of-wsj-live/">WSJ Live </a>and its iPad apps. “WSJ Everywhere,” Bowen says, “tests what we’re doing for people who never come to the website.”</p>
<p>As publishers create more one-off tablet and smartphone products (“<a href="http://www.niemanlab.org/2010/11/the-newsonomics-of-kindle-singles/">The newsonomics of Kindle Singles</a>”), Facebook looks like it may become a top media-selling marketplace, along with Amazon and Apple.</p>
<p><strong>Advertising revenue:</strong> Facebook is still so bent on building audience that it is providing publishers their best ad deals. Publishers can sell ads for display within their Facebook apps — and <em>keep</em> all the revenue. No revenue share, thank you. (At least for now.)</p>
<p><strong>Data:</strong> “In addition to serving adverts from our own partners in the app, we have highly detailed but anonymized data from Facebook covering demographics and usage,” says Freeman. “We also have our own analytics embedded in the pages on the app, which will help us understand how our content is used and shared within the Facebook Open Graph.”</p>
<p><strong>Learning about social curation.</strong> Social filtering will be a standard feature of all news (unless we opt <em>out</em>) by 2015. It’s not hard to see why. It’s old village world-of-mouth, jet-propelled by technology. <em>How</em> social curation will work is a huge question; how can it best co-exist with editorial curation, for instance? That kind of learning is one other benefit f8 partners tell me they hope to gain.</p>
<p>The Facebook dance is a cautious one. News publishers’ experiences with web wunderkinds have not, in general, been great ones. Witness the ongoing battles over revenue share percentages, customer relationships, and customer data access that have characterized the soap-opera-like Apple/publisher public spats. Amazon’s new Kindle tablet re-lights the question of publisher/Amazon rev share and data sharing.</p>
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		<title>The Newsonomics of Disruption</title>
		<link>http://newsonomics.com/the-newsonomics-of-disruption/</link>
		<comments>http://newsonomics.com/the-newsonomics-of-disruption/#comments</comments>
		<pubDate>Fri, 30 Sep 2011 15:01:01 +0000</pubDate>
		<dc:creator>Ken Doctor</dc:creator>
				<category><![CDATA[Advertising]]></category>
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		<description><![CDATA[Consider emerging tablet news disruption. For 18 months, the tablet and smartphone news environment has been single-brand-oriented. Early top-drawer brand winners include: The New York Times, the Wall Street Journal, the Guardian, the Daily Mail, the Telegraph, the BBC, NPR, the Financial Times, and CNN. Three start-up news aggregators have popped up their heads. Zite, a product that has pushed the concept of “fair use” taut, has been scooped up by CNN. Flipboard, with a revamped publisher relations strategy in place, and backed by$60 million in venture capital, would like to be the tablet news aggregator, as would Pulse. We’ve wondered where the big guys are — those winners in the online web derby. We won’t have to wonder much longer. Google Propeller and Yahoo Livestand will soon join AOL Editions, as Facebook, Amazon, and Microsoft all up their various tablet aggregation plays, as well. 2011 may well be remembered as a short time of innocence in the tablet news landscape.]]></description>
			<content:encoded><![CDATA[<p><strong>First published at Nieman Journalism Lab</strong></p>
<p>Okay, it’s 11 p.m., and you are in bed.</p>
<p>What do you reach for? There’s no wrong answer here, but if you are in the news/information mode, you may reach for your Android smartphone or scoop up your iPad. So many choices, at this oddly news-consuming time of day. We know that evening is when tablet usage peaks, and, yes, such companies as Zite tell me that 11 is a top hour. An Ericsson <a href="http://www.mobiledia.com/news/90355.html">study</a> shows that usage is heaviest in the early and late evenings, when over 60 percent of users are active, with 40 percent using their smartphones before going to bed.</p>
<p>As Ipsos OTX President Bruce Friend recently <a href="http://www.thewrap.com/media/article/ipsos-otx-study-mobile-phones-have-become-our-lovers-31155">put it</a>: iPhones and Androids are, yes, our lovers. “It’s almost always turned on. It never leaves you. You have an intimate relationship with it.” Yet love is so short-term these days: “The tablet is rapidly becoming a companion or even a competitor to the smartphone. Tablets reduce smartphone as entertainment devices. The tablet will take the place of that.”</p>
<p>We’ve got so many emerging studies of our fast-changing habits that comparing them can leave you dazed and confused. What they all add up to, though, is a simple learning: Digital disruption is now increasing. Audiences are even more up for grabs than they were a couple of years ago. Advertising and sponsorship dollars, pounds and euros, are also being more greatly swayed by these disruptive winds than they were in 2009.</p>
<p>Let’s look at some of this emerging data, and begin to make sense of what it means and where revenue is likely to flow into the next several years, in the Newsonomics of disruption.</p>
<p><strong>Consider local news disruption</strong>. In a report this week pointedly and smartly entitled “<a href="http://pewresearch.org/pubs/2105/local-news-television-internet-radio-newspapers">How People Learn About Their Local Community</a>,” Pew Research Center’s Project for Excellence in Journalism and its Internet &amp; American Life Project gave us a picture of reader disruption, if not downright confusion.</p>
<p>Among Pew’s conclusions:</p>
<blockquote><p>Most Americans (69%) say that if their local newspaper no longer existed, it would not have a major impact on their ability to keep up with information and news about their community. Yet the data show that newspapers play a much bigger role in people’s lives than many may realize. Newspapers (both the print and online versions, though primarily print) rank first or tie for first as the source people rely on most for 11 of the 16 different kinds of local information asked about—more topics than any other media source.</p></blockquote>
<p>The worth-a-read-<a href="http://www.journalism.org/analysis_report/local_news?src=prc-headline">report analysis</a> points out that Americans aged 40+ are those most interested in civic issues (many of those 11 info types above). Non-newspaper sites, though, snare more of the younger people, and therein lies the further <em>local</em> disruption to come:</p>
<blockquote><p>Web-only outlets are now primary source of information on key subjects like education, local business and restaurants. And greater disruption seems to lie ahead. For the 79% of Americans who are online, in addition to Americans ages 18-39, the Internet ranks as a top source of information for most of the local subjects studied in the survey.</p></blockquote>
<p>Yes, in the digital din, we don’t know what we’re getting from what — or its relative importance.</p>
<p><strong>Consider tablet disruption of smartphones.</strong> Remember, in late 2009, when tablet naysayers said, “It’s just a big smartphone, and do you want to hold that big thing up to your ear?” Well, they were at least half-right. The tablet is, in part, a big smartphone — but, oh, what a difference several inches make. Inevitably, minutes eat into minutes, and we’re just learning which devices we prefer to use for which activities.</p>
<p><strong>Consider emerging tablet news disruption.</strong> For 18 months, the tablet and smartphone news environment has been single-brand-oriented. Early top-drawer brand winners include: The New York Times, the Wall Street Journal, the Guardian, the Daily Mail, the Telegraph, the BBC, NPR, the Financial Times, and CNN.</p>
<p>Three start-up news aggregators have popped up their heads. <a href="http://www.zite.com/">Zite</a>, a product that has pushed the concept of “fair use” taut, has been <a href="http://cnnpressroom.blogs.cnn.com/2011/08/30/cnnzite/">scooped up by CNN</a>.<a href="http://flipboard.com/">Flipboard</a>, with a <a href="http://www.forbes.com/sites/bruceupbin/2010/12/16/flipboard-gets-an-upgrade-publishers-rejoice/">revamped publisher relations strategy</a> in place, and backed by<a href="http://blogs.reuters.com/small-business/2011/07/14/flipboard-founder-on-venture-capitalists-take-their-money/">$60 million in venture capital</a>, would like to be <em>the</em> tablet news aggregator, as would <a href="http://www.pulse.me/">Pulse</a>.</p>
<p>We’ve wondered where the big guys are — those winners in the online web derby. We won’t have to wonder much longer. Google <a href="http://allthingsd.com/20110915/its-called-google-propeller-and-its-aimed-at-flipboard-and-facebook-too/">Propeller</a> and Yahoo <a href="http://www.editorsweblog.org/newspaper/2011/09/yahoo_launches_a_personalised_digital_re.php">Livestand</a> will soon join <a href="http://editions.com/">AOL Editions</a>, as Facebook, Amazon, and Microsoft all up their various tablet aggregation plays, as well.</p>
<p>2011 may well be remembered as a short time of innocence in the tablet news landscape.</p>
<p><strong>Consider tablet disruption of laptops.</strong> Several forecasters have said tablets will surpass laptop sales within a year.</p>
<p><strong>Consider tablet disruption of tablet.</strong> Kindle Fire has <a href="http://www.niemanlab.org/2011/09/amazon-enters-the-tablet-battle-its-all-about-shopping/">unexpectedly sped through</a> the “less than $200 tablet price point” barrier, one pointed to way back in 2010 by analysts as a key to the tablet becoming a mass product. So Kindle Fire, with its deepening bench of Amazonian media products, will update the American promise: Two tablets in every house, and a shiny new hybrid in every garage (as soon as the recession lifts). As if Apple, <a href="http://thenextweb.com/apple/2010/07/22/analyst-apple-will-sell-100-million-ipads-by-the-end-of-2012/">forecast to sell 100 million iPads worldwide</a> by the end of next year, hadn’t already done the unthinkable.</p>
<p>So how will these developments affect the two hopes of the news industry: digital ad and digital circulation revenue?</p>
<p><strong>Consider digital circulation plans.</strong> “Paid content” strategies were well underway before the iPad hit the market, but the iPad made them swerve. Now publishers are seeing longer-term print replacements more rapidly making the digital jump.</p>
<p>For newspaper execs, now increasingly placing all-access circulation strategies at the center of their 2012 budgets, the thrill and chill of tablets replacing print (&#8220;<a href="http://newsonomics.com/the-newsonomics-of-the-missing-link/">The Newsonomics of the Missing Link</a>&#8220;) is only accelerating. Further, Amazon’s instant emergence as a #2 player in the field offers new partnership/store potentials for the news industry, even as it races to the <a href="http://newsonomics.com/the-newsonomics-of-apps-and-html5/">agnostic technology</a> of HTML5.</p>
<p>The faster the disruption of print by tablet happens, the faster newspaper owners can jettison print expenses and get closer to sustainable (but not yet proven) mainly-digital business models.</p>
<p><strong>Consider how ad revenue trends are moving.</strong> Now, mobile audience patterns are way ahead of advertising revenue splits. That’s often the case: Audience precedes slower-moving (standards, technologies, due diligence) spending moves.</p>
<p>Many publishers privately report that mobile news access now accounts for 10 to 20 percent of overall digital usage.</p>
<p>Yet only 3 percent of digital advertising spend — about $1 billion in the U.S. and $264 million in Europe — will be spent on mobile this year. If usage matched spend, we might see a quadrupling of that mobile spend sooner than later.</p>
<p>So in the mobile ad spending disruption, where will the spending come from? Will it come from other digital — or print, or broadcast — and in what proportion?</p>
<p>Indeed, in this device-eat-device race, we have to wonder the extent to which tablets will supplant smartphones, which are now headed toward a 60-percent penetration of U.S. and European cell phone users by some time in 2012.</p>
<p>(I’ve noticed at the body inspection pit also known as airport security an increasing trend: business travelers placing MacBook Airs, iPhones, and iPads into the gray trays. That’s a $3,000 business play, but it may be a leading edge.)</p>
<p>Five digital native companies now <a href="http://www.iab.net/insights_research/industry_data_and_landscape/1675">control</a> almost two-thirds of U.S. online ad spending, now drawing 63 percent of digital ad dollars. Within that trendline, though, we’re now seeing an increasing divergence of winners and losers. Yahoo and AOL continue to lose market share, while Google, Microsoft, and Facebook are all gaining. The disruption within those top five is eye-opening, looking at net ad revenue growth after companies have paid their partners for obtaining traffic, according to eMarketer:</p>
<p>For 2011, here’s the scorecard:</p>
<blockquote><p>Facebook, to be up 80.9 percent</p>
<p>Microsoft, to be up 29 percent</p>
<p>Google, to be up 27.3 percent</p>
<p>Yahoo, to be down .4 percent (following declines of 5.2 percent in 2010 and 12.5 percent in 2009)</p>
<p>AOL, to be down 2.4 percent (following declines of 11.5 percent in 2010 and 12.4 percent in 2009)</p></blockquote>
<p>Facebook’s disruptive impact will only be augmented by the multiple-front, market-invading forces of <a href="http://www.facebook.com/f8">f8</a>. Remember Microsoft’s decade-old bid to become the hub of our entertainment lives, as evidenced by its futuristic Consumer Electronics Show displays? Facebook has taken that metaphor, socialized it, and updated it for years to come.</p>
<blockquote><p>2011 may well be remembered as a short time of innocence in the tablet news landscape.</p></blockquote>
<p>Look at it this way: Facebook, with about $2 billion in digital ad revenues this year, will be two-thirds of the way to equaling the total digital ad revenue — <a href="http://www.naa.org/Trends-and-Numbers/Advertising-Expenditures/Annual-All-Categories.aspx">about $3 billion </a>— of the entire U.S. newspaper industry. (And the print newspaper total of maybe $20 billion this year is less than two-thirds of Google’s total revenue of maybe $34 billion in 2011.)</p>
<p>Digital advertising? It’s an infant. Check out PaidContent Staci Kramer’s <a href="http://paidcontent.org/article/419-paidcontent-advertising-googles-mohan-display-can-be-200-billion-biz/">interview</a> with Neil Mohan, Google’s VP of product management. Mohan talks about the $200 billion digital display industry to come, almost 10 times what it is today. (Of course, Google potentially has lots to lose in a mobile disruption if that disruption continues to play havoc with its revenue engine, search.)</p>
<p>Finally, in disruptive revenue, let’s look at app revenue — which, of course, didn’t exist five years ago. According to Forrester Research, smartphones and tablets <a href="http://bits.blogs.nytimes.com/2011/02/28/mobile-app-revenue-to-reach-38-billion-by-2015-report-predicts/">will reach $38 billion</a>, globally, by 2015. (As a yardstick, $38 billion is about half of what we’d consider the worldwide newspaper industry to take in four years from now.)</p>
<p>This disruption to come seems Rubik’s Cubean. There’s the mobile disruption, and the mobile-on-mobile disruption, with twists of generational difference, tectonic ad spend changes, and lots of confused citizens. While it seems late in the game for some, it’s early for others. We may not yet be into a new “the first one now will later be last” era, but be careful placing your bets too early.</p>
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