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	<title>Newsonomics &#187; The Old News World is Gone- Get Over It</title>
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		<title>The Newsonomics of News U</title>
		<link>http://newsonomics.com/the-newsonomics-of-news-u/</link>
		<comments>http://newsonomics.com/the-newsonomics-of-news-u/#comments</comments>
		<pubDate>Fri, 18 May 2012 16:57:29 +0000</pubDate>
		<dc:creator>Ken Doctor</dc:creator>
				<category><![CDATA[Daily Newspaper Companies]]></category>
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		<category><![CDATA[The Old News World is Gone- Get Over It]]></category>
		<category><![CDATA[: business model]]></category>
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		<guid isPermaLink="false">http://newsonomics.com/?p=15103</guid>
		<description><![CDATA[At first glance, the question of whether professors and journalists are in the same business seems almost absurd, doesn’t it? We know what a college is, and we know what a newspaper is. One’s got ivy-covered walls, demands on-site instruction, costs tens of thousands of dollars a year, and grants certificates of completion, or degrees. The other is a physical, throwaway product that until lately cost a quarter a day and now can go at the top end — in print — for $650 a year. No prizes are awarded for reading daily — or for 50 years.

Online, though, these historic differences seem to fade rather quickly. We read to learn, whether it’s a course on European history or the latest twists and turns of current European economic drama. Greek tragedies of two different era. We read to understand and make sense of things.]]></description>
			<content:encoded><![CDATA[<p><strong>First published at Nieman Journalism Lab</strong></p>
<p>What’s the difference between being informed and being educated?</p>
<p>What’s the line between learning something new and being <em>taught</em> something new?</p>
<p>Are news media and universities just two ways to do the same thing: gain knowledge?</p>
<p>As <a href="http://www.nytimes.com/2012/05/16/opinion/friedman-come-the-revolution.html?_r=1">Coursera</a>, Udacity, <a href="http://www.edxonline.org/">edX</a>, and <a href="http://blogs.kqed.org/mindshift/2012/05/guide-to-free-quality-higher-education/">several other offerings</a> begin to unravel everything we thought we knew about post-secondary education, we can’t help but make links to the world of news.</p>
<p>You gotta love the geeky name that applies to this new hybrid for-profit/nonprofit industry: <em>MOOCs</em>, or massively open online courses.</p>
<p>For top-rank universities, the embrace of online education promises to be transformational, upending many of the millennium–old rules of academe, as education, learning, certification, payment for services, and measurement of teaching effectiveness all inevitably succumb to major rethinks. For daily newspapers, themselves becoming mainly digital news products ever more quickly, it’s a time ripe for redefinition, for declaring new and <em>expanded</em> roles as the digital age removes long-ago built barriers — some real, some always imaginary.</p>
<p>At first glance, the question of whether professors and journalists are in the same business seems almost absurd, doesn’t it? We know what a college is, and we know what a newspaper is. One’s got ivy-covered walls, demands on-site instruction, costs tens of thousands of dollars a year, and grants certificates of completion, or degrees. The other is a physical, throwaway product that until lately cost a quarter a day and now can go at the top end — in print — for $650 a year. No prizes are awarded for reading daily — or for 50 years.</p>
<p>Online, though, these historic differences seem to fade rather quickly. We read to learn, whether it’s a course on European history or the latest twists and turns of current European economic drama. Greek tragedies of two different era. We read to understand and make sense of things.</p>
<p>What indeed, then, might media’s greater role in society be, and how can it now harness technology to multiply its impact? MIT, Stanford, and Harvard, among others, are wandering into that territory — testing the reach of technology — without knowing where their travels will take them in this terra incognita. We know that news media may be well suited to new educational roles. Why? It’s what we produce — information and perspective, building blocks of learning — and it’s what we believe when we talk about “public service.”</p>
<p>This emerging blur between media and education joins others. In its mischievous disruption, that’s much of what digital does. It blurs.</p>
<p>As the tablet makes mincemeat of the historic differences among newspapers, magazines, TV, and radio, we see another bright line ready to dim: that seeming line between what a news organization and what a college each do. This is still another stopping point for all those leading the craft of journalism into the new age to ask what business we’re really in. What business does it make sense for us to consider, test, or ply? What fits with our mission?</p>
<p>Let’s take “mission” for a moment.</p>
<p>Our history offers lots of punchy “raise hell and print the news” missions. But scratch deeper and you find a commitment to learning and its cousin, community building — one that reaches beyond simply pitching the news.</p>
<p>How about The Wall Street Journal’s simply elegant, “The daily diary of the American dream.” Or: “The Scotsman. It’s thinking time.” Or The Everett (Wash.) Herald: “If It Matters To You, It Matters To Us.”</p>
<p>While we all know about The New York Times’ “All the news that’s fit to print,” consider its deeper declaration: “The Company’s core purpose is to enhance society by creating, collecting and distributing high-quality news, information and entertainment.”</p>
<p>Beyond mere words, we can see small educational extensions of the news companies’ basic businesses. Most every paper has participated in Newspaper in Education programs, providing papers and, sometimes, lesson plans for elementary and secondary students. The New York Times sponsors many talks, lectures, and other learning events in the city. Education in the pre-online sense has long been part of its brand, and its <a href="http://www.nytimesknownow.com/index.php/about-us/">Knowledge Network</a> has offered “adult and continuing education opportunities.” Consider the Texas Tribune’s forays in events, both as a business line and a way of extending its journalistic raison d’etre beyond publication. Many newspapers sponsor candidate forums or public debates on an issue.</p>
<p>Largely, though, newsies inhabit an industry focused on the day. We trot out the <a href="http://www.slate.com/articles/news_and_politics/press_box/2010/08/who_said_it_first.html">well used quote</a>, “News is the first rough draft of history,” but we let others make sense — and value — out of the incredible riches of newspaper archives. Let others create courses, connect the dots, and create knowledge. We’ve always been into a snapshot approach to the world. What’s news today lacks sufficient lineage to yesterday — or to tomorrow. We see such innovations as <a href="http://www.niemanlab.org/encyclo/storify/">Storify</a> and a few Google efforts (<a href="http://www.nytimes.com/2009/12/09/technology/companies/09google.html">Living Stories</a>, <a href="http://productforums.google.com/forum/#!category-topic/news/google-news-users/NgdgyvDqaUY">Timeline</a>) that are efforts to connect the dots of news time.</p>
<p>All these efforts, though, are piecemeal, not intended as new ways of gaining mass impact, as in massive — think thousands or hundreds of thousands of people — open online courses.</p>
<p>So in the emerging age of the democratization of education, let’s consider how news companies could rethink their role in news, and education. Let’s call it the newsonomics of News U. [Update: I should have noted Poynter Institute's long-time and well-used<a href="http://www.newsu.org/"> News University</a>, sometimes called NewsU, in the original post. The program, headed by<a href="http://www.poynter.org/author/hfinberg/"> Howard Finberg</a>, offers more than 150 courses in journalism and multimedia. ]</p>
<p>Coursera, which has gotten a huge amount of press, is more than a collection of online courses. Working with the University of California, Princeton, Penn and, of course, Stanford, the Palo Alto-bred company has pioneered an “interactive online learning system.” Read its near-revolutionary mission statement of this Kleiner Perkins-funded company:</p>
<blockquote><p>We are a social entrepreneurship company that partners with the top universities in the world to offer courses online for anyone to take, for free. We envision a future where the top universities are educating not only thousands of students, but millions. Our technology enables the best professors to teach tens or hundreds of thousands of students.</p>
<p>Through this, we hope to give everyone access to the world-class education that has so far been available only to a select few. We want to empower people with education that will improve their lives, the lives of their families, and the communities they live in.</p></blockquote>
<p>What if we take the Coursera’s thoroughly democratizing aspiration and apply it to a modern news media company that wants to stake a greater claim to learning and community as part of its mission?</p>
<blockquote><p>We are an entrepreneurial company that takes advantage of the best sources of news, information, and knowledge in our area to maximally inform our citizenry, at prices that bring civic literacy to everyone in our community. We envision a future where media and citizens work together, building on fact-based knowledge to better the community and tackle long-standing issues. Our technology enables us to broadly engage community as never before possible in building on community knowledge, feeding the democratic process of debate and decision.</p>
<p>We believe that civic learning and engagement are lifelong pursuits, and we are dedicated to using the most contemporary techniques, technological and otherwise, to empower people to improve their lives, the lives of their families, and the communities in which they live.</p></blockquote>
<p>Too high-minded? Or is that simply another way of saying, with the aid of technology, what The Guardian, Journal, and Times first said more than a century ago?</p>
<p>What’s increasingly possible here — recognized by the pioneering elite educational institutions, but available to media institutions as well — is the ability to both increase the institutional reach of their brands and to provide transformational learning opportunities at small incremental cost.</p>
<p>Few traditional media have the know-how internally. One fascinating exception: U.K.-based Pearson. It owns the global Financial Times news franchise, Pearson Education is a leading K-12 publisher, and Penguin Books is positioning itself well to extend ebook links between “media” and “education.” While at Pearson, the press and the educational press share a home, most media will have to partner to test forays into learning, or to position themselves as Pearson does as “always learning.”</p>
<p>Beyond high-minded mission statements, what are some practical ways we can test media/education links? How about these to start:</p>
<ul>
<li>Build on in-depth series you’ve done or have in the works. Think of “courses” as an extension of the work. Pulitzer- (and other award-) winning series are naturals here and can take students into environmental science, health policy, hydrology, engineering, sociology, business management, and history, just to name a few academic areas.</li>
<li>Take a page from One Book projects, in which communities settle on single books to read and discuss, by trying One Series courses that try to achieve maximum community reach. Topics like immigration, bullying and water planning come to mind, will draw new audiences.</li>
<li>Add courses to the kinds of community engagement initiatives such companies as Digital First Media (and Steve Buttry, its leader in that area) are championing. (Thanks to Steve for the context and thinking, in his follow-up<a href="http://stevebuttry.wordpress.com/2012/05/18/links-about-journalism-education-hashtags-and-paywalls/"> post</a>.)</li>
<li>Match up burgeoning ebooks initiatives (&#8220;<a href="http://newsonomics.com/the-newsonomics-of-100-products-a-year/">The Newsonomics of 100 Products a Year</a>&#8220;)  to coursework. Sell the book; provide the course at a low cost? Local history courses are a natural here.</li>
<li>Think next-gen Newspaper in Education program. While some newspapers put real effort in bringing the news alive in the classroom, many long regarded it as just another way to add a percentage point or three to circulation numbers. What would a digitally revitalized, 2012 NIE program look like?</li>
<li>Membership programs — think “you’re more than a subscriber to me” — are all the rage from Boston to L.A. Membership needs to have some real benefits, and news-based learning opportunities can be among them.</li>
</ul>
<p>So where do media companies look for partners?</p>
<p>Consider that this is much more than putting words into lesson plans, or creating education replicas of news products. At the MIT/Harvard-based edX, <a href="http://www.brandchannel.com/home/post/2012/05/04/Harvard-MIT-edX-050412.aspx">video lectures</a>, embedded quizzes, interactive learning, online labs, and much peer interaction. So these new MOOC companies themselves could be partners.</p>
<p>Other natural partners would be educators themselves, as school districts and community colleges, as well as the bigger, more prestigious colleges in the forefront of this movement.</p>
<p>The Knight Foundation — the funding pacesetter of the new journalism — should be of help. Its DNA is media and community-building. Just last Friday, Knight’s Eric Newton <a href="http://www.knightfoundation.org/press-room/speech/journalism-education-reform-how-far-should-it-go/">challenged</a> journalism school educators to adopt a “teaching hospital” model to create greater community engagement and betterment. If transformative technology needs to be applied to enable media to become educators as well, maybe Knight would be a source of aid.</p>
<p>So where is the money here? Is there a business model to be found? The facile Silicon Valley answer may seem unpalatable to <em>current</em> newspaper company owners: Become more essential to people, and the money will follow. And what can be more essential, and more relationship-building, than lifelong education?</p>
<p>We see three other major web concepts in the business thinking of the MOOC founders: freemium, gathering data, and aggregation.</p>
<p>On business model, most MOOC courses are free to students at this point, a wonderful price point that brings in lots of customers, er, students.</p>
<p>On data, Coursera’s goal is to “analyze student data to obtain a better understanding of online pedagogy and student learning…and understand human learning at a scale and depth that has been never been possible before.” Think of the power of that data.</p>
<p>On aggregation, look at edX’s statement about the project, “The gathering of many universities’ educational content together on one site will enable learners worldwide to access the course content of any participating university from a single website, and to use a set of online educational tools shared by all participating universities.” Become the go-to source, globally, nationally or locally for something people value, and the digital world rewards you.</p>
<p>One other way we can look at building value and revenue here. Let’s take the prism of manufacturing. Publishers manufacture content (and ads), use it for a single purpose — the paper, the site — and then discard it. News is a raw resource, whose value is poorly amplified; better for publishers to move up the food chain and find higher-end uses for it in the creation of learning and knowledge.</p>
<p>Establishing new relationships and deepening old ones <em>should</em> create a future pipeline for products and services still to be born.</p>
<p>Forget Udacity — let’s think audacity. The audacity to think, in spite of news organizations’ shrinkage, they can make a larger, <em>not smaller</em>, contribution to their readers and communities.</p>
<p>Many non-profits, like NPR, like to tell the public that they are “mission-driven organizations,” words, I assume, that are meant to separate them from profit-seeking media. With news media profitability now only achieved by keeping the scalpel handy and well-oiled, the profit line works less as a defining difference. More important may be that, in comparison, much legacy news media <em>seems</em>mission-free. It still exists, but in economic decline harbors increasing doubt about its own purpose. With self-doubt and its apparent clout receding, it has grown less clear about its role in democracy, rather than more clear.</p>
<p>Maybe a mission-based exhortation to adapt the technologies of the day to further community education, engagement and civic problem-solving is a tonic for the deepening media malaise.</p>
<p>Let’s let The Guardian’s C.P. Scott bring us full circle, reconnecting journalism and education.</p>
<p>Scott’s clear-eyed, pre-cable, pre-web <a href="http://www.gmgplc.co.uk/wp-content/uploads/2010/10/CP_Scott_leader.pdf">view</a> of what journalists — and educators — do rings even more important today: “Comment is free, but facts are sacred. ‘Propaganda’, so called, by this means is hateful.” In fact, one of the greatest shared values of the news and education industries is that both are fact-based enterprises, operating against longer odds as misinformation and disinformation can be funded on a different massive scale.</p>
<p>In 1921, he wrote:</p>
<blockquote><p>A newspaper has two sides to it…It is a business, like any other, and has to pay in the material sense in order to live. But it is much more than a business; it is an institution; it reflects and it influences the life of a whole community; it may affect even wider destinies. It is, in its way, an instrument of government. It plays on the minds and consciences of men. It may educate, stimulate, assist, or it may do the opposite. It has, therefore, a moral as well as a material existence, and its character and influence are in the main determined by the balance of these two forces.</p></blockquote>
<p><strong><br />
</strong></p>
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		<title>Berkshire Hathaway Media Group: Financial Engineering Makes the Deal</title>
		<link>http://newsonomics.com/berkshire-hathaway-media-group-financial-engineering-buys-time/</link>
		<comments>http://newsonomics.com/berkshire-hathaway-media-group-financial-engineering-buys-time/#comments</comments>
		<pubDate>Thu, 17 May 2012 21:27:30 +0000</pubDate>
		<dc:creator>Ken Doctor</dc:creator>
				<category><![CDATA[Content Bridges]]></category>
		<category><![CDATA[Daily Newspaper Companies]]></category>
		<category><![CDATA[Local: Remap and Reload]]></category>
		<category><![CDATA[News and Democracy]]></category>
		<category><![CDATA[The New Local]]></category>
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		<category><![CDATA[BH Media Group]]></category>
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		<category><![CDATA[Marshall Morton]]></category>
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		<category><![CDATA[Warren Buffett]]></category>

		<guid isPermaLink="false">http://newsonomics.com/?p=15089</guid>
		<description><![CDATA[It's the early movements of the ball that make this deal more a feat of financial engineering than a newspaper deal:

Lend Media General $400 million, and extend a $45 line of credit, at 10.5% interest. That allows Media General to escape shorter-term financial pressures, and gives BH a good profit along the way.
Gain warrants that are convertible to about 19.9 percent of Media General’s outstanding shares. The new Media General is mainly a broadcast company, a sector with its share of issues, but with lots more projectable upside than the newspaper industry. So it's gotten -- as Buffett earlier got in General Motors and other "bail out" deals -- a better deal than your average investor, as Media General re-charts its future.
Takes title to all the real estate these newspaper companies sit on.]]></description>
			<content:encoded><![CDATA[<p>Warren Buffett, newspaper mogul of the 21st Century. The notion is enough to throw many off course.</p>
<p>A billionaire philanthropist buying into the woebegone American newspaper industry does make a good story and prompts the usual question: Why? Does he something others don&#8217;t?</p>
<p>As Buffett&#8217;s Berkshire Hathaway relieves Media General of its newspapers &#8212; &#8220;We&#8217;ve come to understand that most investors do not view the publishing sector as a place to generate the best returns on their capital,&#8221; Media General CEO Marshall N. Morton put it succinctly in April  &#8211; I think we can see this deal roughly in line with the spate of other newspaper deals that have gotten done in the last year or so.</p>
<p>Most of these deals do not rely that much on the actual value of the newspaper property. Rather than rely on other things &#8212; the value of underlying real estate has driven numerous of the deals &#8211; and the meager cash flow of the properties themselves is seen as a way to generate <em>enough</em> revenue to pay off low-interest, acquisition debt. In this deal, Buffett has taken more of a three-cushion billiards approach, much as the headlines <a href="http://dealbook.nytimes.com/2012/05/17/berkshire-bets-again-on-newspapers-with-media-general-deal/">announce </a>&#8220;Berkshire Hathaway Bets Again on Newspapers with Media General Deal.&#8221; Each cushion rings up advantages for the company, even if the newspaper ownership itself is the most problematic.</p>
<p>Buffett is, at base, an opportunistic investor. See a business, or industry deep in the doldrums, and think you can leverage money out of a deal, one way or the other, and you&#8217;ve got an opportunity. The difference, if you are Berkshire Hathaway, you get a better deal than others, because of your financial capacity and willingness to take the long view. That&#8217;s what BH did with General Electric and Goldman Sachs, back when the world seemed to be ending in 2009. With that long-term position, he is perceived much more as an eagle than a vulture, yet he&#8217;s a predator nonetheless.</p>
<p>So, Berkshire Hathaway takes the newspapers off of Media General&#8217;s hands. <a href="http://dealbook.nytimes.com/2012/05/17/berkshire-bets-again-on-newspapers-with-media-general-deal/">At $142 million</a>, he is buying 63 titles or about 21 actual &#8220;newspaper&#8221; properties. So that&#8217;s like buying a top-of-the-line house in each city, but you get a newspaper with with it. When the pool ball drops in the corner, BH Media needs to figure out a new game plan for those properties, one that I&#8217;ll bet will involve bringing a higher degree of technology application in cutting legacy costs faster and deeper.</p>
<p>It&#8217;s the early movements of the ball that make this deal more a feat of financial engineering than a newspaper deal. Three cushions provide investment relief:</p>
<ul>
<li><strong>Lend Media General $400 million, and extend a $45 line of credit, at 10.5% interest. </strong>That allows Media General to escape shorter-term financial pressures, and gives BH a good profit along the way.</li>
<li><strong>Gain warrants that are convertible to about 19.9 percent of Media General’s outstanding shares.</strong> The new Media General is mainly a <a href="http://www.mediageneral.com/properties/index.htm">broadcast company</a>, a sector with its share of issues, but with lots more projectable upside than the newspaper industry. So it&#8217;s gotten &#8212; as Buffett earlier got in General Motors and other &#8220;bail out&#8221; deals &#8212; a better deal than your average investor, as Media General re-charts its future.</li>
<li><strong>Takes title to all the real estate these newspaper companies sit on.</strong></li>
</ul>
<p>Now the new BH Media Group can move forward with its properties &#8212; where and how will the Omaha and Buffalo properties fit here?  &#8211; and unencumbered by debt or short-term pressures. If you are a long-term investor like Buffett, you can afford to give &#8220;newspaper&#8221; properties a breathing period.</p>
<p>He, as well as anyone knows that the future will be mainly digital, though it will slower to unfold in Lynchburg and Winston-Salem than in competitive major metro markets. He can be buoyed by the profound industry move to charging for digital access, after <a href="http://gigaom.com/2012/02/28/why-warren-buffett-is-wrong-about-newspaper-paywalls/">decrying</a> free digital access: &#8220;Newspapers have been giving away their product at the same time they are selling it and that is not a great model. You’re competing with yourself… you shouldn’t be giving away a product you’re trying to sell. That’s key to the future of the newspaper. giving away a product free in one place that you charge for in another.&#8221; We now have enough evidence to believe that core newspaper readers will transition over their payments for &#8220;circulation&#8221; as they themselves move to tablets and other devices, if publishers approach the transition smartly.</p>
<p>The problem is print advertising is far deeper; it&#8217;s in an unending and accelerating spiral. No doubt he is buying &#8212; by bypassing Media General&#8217;s Tampa Tribune &#8212; profitable entities. Indeed, we may find out, looking back, that Buffett is just another greater fool, having believed his buy was close enough to the bottom to justify. Or we may see the code broken well enough on new business models, as the BH Media Group takes a long, hard look at the realities of John Paton&#8217;s Digital First Media initiatives, to manage downturn and change well enough to stay in the black. As that drama unfolds, it&#8217;s the profits from a Media General broadcast bet, loan interest and potential sales of real estate that buffett this deal from the harsh day-to-day reality of newspaper downturn.</p>
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		<title>The Newsonomics of Pricing 101</title>
		<link>http://newsonomics.com/the-newsonomics-of-pricing-101/</link>
		<comments>http://newsonomics.com/the-newsonomics-of-pricing-101/#comments</comments>
		<pubDate>Fri, 04 May 2012 14:12:16 +0000</pubDate>
		<dc:creator>Ken Doctor</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Daily Newspaper Companies]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Itch the Niche]]></category>
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		<guid isPermaLink="false">http://newsonomics.com/?p=15082</guid>
		<description><![CDATA[Let’s start with this basic principle: People won’t pay you for content if you don’t ask them to. That’s an inside-the-industry joke, but one with too much reality to sustain much laughter. It took the industry a long time to start testing offers and price points, as The Wall Street Journal and Walter Hussman’s Arkansas Democrat-Gazette provided lone wolf examples.
The corollary to that principle? If you don’t start to charge consumers — Warren Buffett on newspaper pricing: “You shouldn’t be giving away a product that you’re trying to sell.” — then you can’t learn how consumers respond to pricing. Once you start pricing, you can start learning, and adjust.]]></description>
			<content:encoded><![CDATA[<p><strong>First published at Nieman Journalism Lab</strong></p>
<p>When the price of your digital product is zero, that’s about how much you learn about customer pricing. Now, both the pricing and the learning is on the upswing.</p>
<p>The pay-for-digital content revolution is now fully upon us. Five years ago, only the music business had seen much rationalization, with Apple’s iTunes having bulled ahead with its new 99-cent order. Now, movies, TV shows, newspapers, and magazines are all embracing paid digital models, charging for single copies, pay-per-views, and subscriptions. From Hulu Plus to Netflix to Next Issue Media to Ongo to Press+ to The New York Times to Google Play to Amazon to Apple to Microsoft (<a href="http://www.wired.com/epicenter/2012/04/microsoft-nook-interesting/">buying into Nook this week</a>), the move to paid media content is profound. The imperative to charge is clear, especially as legacy news and magazines see their share of the rapidly growing digital advertising pie (with that industry growing another 20 percent this year) <a href="http://newsosaur.blogspot.com/2012/04/newspaper-digital-ad-share-hits-all.html">actually decline</a>.</p>
<p>Yes, it’s in part a 99-cent new world order as I wrote about last week (&#8220;<a href="http://newsonomics.com/the-newsonomics-of-99-cent-media/">The Newsonomics of 99-Cent Media</a>&#8220;), but there are wider lessons — some curiously counterintuitive — to be learned in the publishing world. Let’s call it the newsonomics of Pricing 101. The lessons here, gleaned from many conversations, are not definitive ones. In fact, they’re just pointers — with rich “how to” lessons found deeper in each.</p>
<p>Let’s not make any mistake this week, as the Audit Bureau of Circulation’s <a href="http://www.poynter.org/latest-news/mediawire/172294/abc-newspaper-circulation-rose-in-last-six-months-5-on-sundays/">new numbers</a> rolled out and confounded most everyone. Those ABC numbers wowed some with their high percentage growth rates. Let’s keep in mind that those growth numbers come on the heels of some of the worst newspaper quarterly reports issued in awhile. Not only is print advertising in a deepening tailspin, but digital advertising growth is stalled. Take all the ABC numbers you want and tell the world “We have astounding reach” — but if the audience can’t be monetized both with advertising and significant new circulation revenues, the numbers will be meaningless.</p>
<p>When it comes to dollars and sense, pricing matters a lot.</p>
<p>Let’s start with this basic principle: People won’t pay you for content if you don’t ask them to. That’s an inside-the-industry joke, but one with too much reality to sustain much laughter. It took the industry a long time to <em>start testing</em> offers and price points, as The Wall Street Journal and Walter Hussman’s Arkansas Democrat-Gazette provided lone wolf examples.</p>
<p>The corollary to that principle? If you don’t start to charge consumers — <a href="http://www.forbes.com/sites/jeffbercovici/2012/02/27/did-warren-buffett-just-bash-the-washington-posts-strategy/">Warren Buffett</a> on newspaper pricing: “You shouldn’t be giving away a product that you’re trying to sell.” — then you can’t learn how consumers respond to pricing. Once you start pricing, you can start learning, and adjust.</p>
<p>We can pick out at least nine emerging data points:</p>
<ul>
<li><strong>33-45 percent of consumers who pay for digital subscriptions click to buy before they ever run into a paywall.</strong> That’s right — a third to a half of buyers just need to be told they will have to pay for continuing access, and they’re sold. As economists note that price is a signal of value, consumers understand the linkage. Assign what seems to be a fair price, and some readers pay up, especially if they are exposed to a “warning” screen, letting them know they’ve used up of critical number of “free” views. Maybe they want to avoid the bumping inconvenience — or maybe they just acknowledge the jig’s up.</li>
<li><strong>If print readers are charged something extra for digital access, then non-print subscribers <em>are more likely</em> to buy a digital-only sub.</strong> Why pay for digital access is the other guys (the print subscribers) are getting it thrown in for “free”? Typically, Press+ sees a 20-percent-plus increase in signups on sites that charge print subscribers something extra. That extra may be just a third or so of the price digital-only subscribers pay (say, <a href="http://chronicle.augusta.com/subscribe">$2.95</a> instead of $6.95), but it makes a difference. Consequently, Press+ says 80-90 percent of its sites charge print subscribers for digital access. The company now powers 323 sites and thus has more access to collective data than any other news-selling source.</li>
<li><strong>You can reverse the river, or at least channel it.</strong> The New York Times took a year, but figured it out righter than anyone expected. It <a href="http://www.niemanlab.org/2011/03/call-it-the-frank-rich-discount-the-sunday-new-york-times-moves-from-premium-product-to-loss-leader-and-the-best-deal-for-digital-access/">bundled its Sunday print paper</a> (still an ad behemoth) with digital, making that package $60 or so a year cheaper than digital alone. The result, of course, is that Sunday Times home delivery is up for first time since 2006. It’s not just NYT or the L.A. Times which have embraced Sunday/digital combos. In Minneapolis, the Star Tribune began a similar push in November. Now, of its 18,000 digital-only subscribers, 28 percent have agreed to an add on the Sunday paper, for just 30 cents a week, says CEO Mike Klingensmith (<a href="http://www.niemanlab.org/2012/05/a-twin-cities-turnaround-the-star-tribune-carves-a-path-back-through-growing-audience/">“A Twin Cities turnaround?”</a>). So we see that consumers may well be more agnostic about platform than we thought. Given them an easy one-click way of buying even musty old print, and they will. Irony: If you hadn’t charged them for digital access, you probably wouldn’t have sold them on print.</li>
<li><strong>New products create new markets.</strong> 70 percent of <em>The Economist</em>‘s digital subscribers are not former print subscribers, <a href="http://www.adweek.com/news/press/economist-reveals-digital-circ-139933">says</a> Paul Rossi, managing director and executive vice president for the Americas. That’s surprising in one sense, but not in another. Newspaper company digital VPs will tell you that they’re surprised to see how little overlap there is between their print audience customer bases and their digital ones. The downside here: Many print customers seem not to value digital access that much. The Star Tribune is finding a low take rate of 3 percent of its Sunday-only print subscribers willing to take its digital-access upsell. One lesson: The building of a new digital-mainly audience won’t be easy and will require new product thinking; it’s not that easy just to port over established customers.</li>
<li><strong>The all-access bundle must contain multiple consumer hooks.</strong> Sure, readers like to get mobile access as well as desktop and print, and maybe some video. Yet some may especially prize the special events or membership perks they are offered, as the L.A. Times is banking on (and start-ups Texas Tribune, MinnPost, and Global Post have applied outside the paywall model). Some will like the extras, like The Boston Globe telling its new 18,000 digital subscribers, as well as its print ones, that they now get “free” Sunday Supper ebooks (&#8220;<a href="http://newsonomics.com/the-newsonomics-of-100-products-a-year/">The Newsonomics of 100 Products a Year</a>&#8220;). Sports fanatics or business data lovers will find other niches to value — and ones that make the whole bundle worthwhile. Archives — and the research riches they offer — will prove irresistible to some. In 2012, a bundle may offer a half dozen reasons to buy, casting a wide net, with the hope that at least one shiny lure will reel in the customers. By 2013, expect “dynamic, customized offers,” targeting would-be buyers by their specific interests to be more widely in use.</li>
<li><strong>While pageviews may drop 10-15 percent with a paywall, unique visitors remain fairly constant.</strong> We see the phenomenon of those who do hit a paywall one month coming back in subsequent months, rather than fleeing forever. “It may be the second, third, or fourth month before someone says, ‘I guess I am a frequent visitor here, and I’ll play,’” says Press+’s Gordon Crovitz.</li>
<li><strong>Archives find new life.</strong> Archives have lived in a corner of news and magazine websites for a long time. They’ve been used, but not highly used or highly monetized. Now, courtesy of the tablet, and a new way to charge, The Economist is <a href="http://www.adweek.com/news/press/economist-reveals-digital-circ-139933">finding</a> that 20 percent of its single copy sales are of past issues. Readers will pay for the <em>old in new wrappers</em>, whether back e-issues, or <a href="http://newsonomics.com/the-newsonomics-of-100-products-a-year/">niched ebooks</a>. The all-access offer can be much wider than cross-platform, or multi-device. It can extend across <em>time</em>, from a century of yesterdays to alerts for tomorrow.</li>
<li><strong>News media is probably underpriced.</strong> Take the high-end Economist. CEO Andrew Rashbass — <a href="http://www.guardian.co.uk/media-network/media-network-blog/video/2012/apr/10/lean-back-2-0-andrew-rashbass-ceo-the-economist-group-keynote-presentation-video">speaking to MediaGuardian’s Changing Media Summit 2012, in a recommended video</a> — said that a survey of its subscribers showed that a majority didn’t know how much they were paying for the Economist. When pressed to guess, most <em>over-estimated</em> the price. At the Columbia (Missouri) Daily Tribune, an early paywall leader in the middle of America, a recent price increase to <a href="http://www.columbiatribune.com/online-subscription-packages/">$8.99</a> from $7.99 has so far resulted in no material loss of subscribers. At Europe’s Piano Media, early experience in Slovakia and Slovenia is that price isn’t a big factor, says Piano’s David Brauchli. “Payment for news on the web is really more a philosophical mindset rather than economic. People who are opposed to paying will always opposed to paying and those who see the value of paying don’t mind paying no matter what the price is.” That suggests pricing power. It makes sense that publishers, new to the pricing trade, have approached it gingerly. Yet the circulation revenue upside may well be substantial.</li>
<li><strong>Bundle or unbundle — what’s the right way?</strong> Mainly, we don’t know yet, and the answer may be different for differing audience segments. The Economist started with print being a higher price than a separate digital sub. Then it raised the digital price to match that of print — to assert digital value. It now offers <a href="http://www.economist.com/products/subscribe">all-access</a>: one price gets you both. Next up: You can buy either print or digital for the same price, but if you want both, you’ll pay more. It’s an evolution of testing, and so far, it’s been an upward one.</li>
</ul>
<p>Overall, this is a revolution in more than pricing. It’s a revolution in thinking and, really, publisher identity.</p>
<p>The Boston Globe’s Jeff Moriarty sums it up well, as his company aims (as has the Financial Times before it; &#8220;<a href="http://newsonomics.com/the-newsonomics-of-the-ft-as-an-internet-retailer/">The Newsonomics of the FT as an Internet Retailer</a>&#8220;) to emulate a little digital-first company called Amazon:</p>
<blockquote><p>I think overall publishers have to start thinking more like e-commerce companies. More like Amazon. You can’t just throw up a wall or an app and expect it to just sell itself. We’re still building that muscle here at the Globe, and some of our colleagues in the industry are even farther along. We have extensive real-time and daily analytics and are employing multivariate testing to try offers and designs to refine the experience that works best for each type of user.</p></blockquote>
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		<title>The Newsonomics of 99-Cent Media</title>
		<link>http://newsonomics.com/the-newsonomics-of-99-cent-media/</link>
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		<pubDate>Sat, 28 Apr 2012 15:26:44 +0000</pubDate>
		<dc:creator>Ken Doctor</dc:creator>
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		<guid isPermaLink="false">http://newsonomics.com/?p=15075</guid>
		<description><![CDATA[Content no longer demands to be free. It wants a fee — but how much of one? Consumer pricing is not a core competence of many media companies. For decades, media pricing was on automatic. Newspapers picked a quarter or fifty cents, and then re-programmed the coinboxes. Magazines kept prices low enough to build audiences to reap substantial ad rewards. Book publishers did some minor stratification. Music companies picked a couple of price points, and let the vinyl and CDs fly. In the digital era, though, pricing is confronting — and confounding — media companies. Just what in the digital world of vanishing manufacturing costs is digital media worth? Now with those 20th-century costs — printing, manufacture, distribution, shipping — passing into the night, the question of price, and value, is making itself loudly heard.]]></description>
			<content:encoded><![CDATA[<p><strong>First published at Nieman Journalism Lab</strong></p>
<p>Honk if you still love newsprint enough to pay $700 or more a year for a seven-day print subscription to The New York Times. Of course, you have many other choices.</p>
<p>You can try one of several print/bundled options for considerably less money. Or if you want to be parsimonious, you can get 10 free article views a month, or more if you want to work the social and search on-ramps to NYTimes.com. Maybe you want to be among those who pay <a href="http://www.ongo.com/frontpage.php">Ongo</a> $1.99 <em>a month</em>, and get 20 Times news stories a day, among lots of other news content.</p>
<p>Love the Guardian, and want to follow each tick of the U.K.’s Murdoch saga? If you’re in the U.S., you can subscribe to the lively iPad edition for $13.99 a month — or access it for free via the Safari browser on the tablet. In the U.S., its smartphone app is free, but in the U.K. and Europe, it requires a subscription. Of course, it’s quite successful <a href="http://thenextweb.com/media/2011/11/30/the-uks-guardian-newspaper-notches-4m-facebook-app-installations-in-2-months/">Facebook app</a> gives you access for free as well, anywhere.</p>
<p>If you’re shopping the Ongo news <a href="http://www.ongo.com/content.php">kiosk</a>, look at wide spectrum of prices individual publishers are charging for access through that product: The Guardian is 99 cents a month, The Christian Science Monitor is $3.99, while the Chicago Tribune is $9.99 and The Boston Globe $14.99.</p>
<p>It’s not just newspaper companies that offer a patchwork of buying (or not buying) choices.</p>
<p>Are you a late-arriving fan of AMC’s series “Breaking Bad”? If you want to catch up and subscribe to Netflix streaming, you’ve got a good deal at the $7.99 a month rate. Cram in the first three seasons’ 37 episodes in a single month (where did that month go?), and you’ll pay just 21.5 cents per show, and anything else you have time to watch is gravy. Ah, but if we want to watch Season 4, which you can’t yet see on Netflix streaming, you have to upgrade to those red envelopes and get Season 4 DVDs — but it’ll cost you <em>another</em> $7.99 a month, and you’ll have to wait until the DVDs are <a href="http://www.amazon.com/Breaking-Bad-Complete-Fourth-Season/dp/B0058YPG1G">released</a> in June. (Ah, maybe that’s one of the reasons Netflix’s maladroit move to streaming is pushing it to <a href="http://articles.latimes.com/2012/apr/24/business/la-fi-ct-netflix-earns-20120424">a loss</a>.)</p>
<p>Or you can turn to Amazon VOD and get the episodes for $1.99 each (or $2.99 in HD!), or $25.87 for the season. Or why stream when you own the DVD in a few weeks for $29.99 (or add an extra 10 bucks for added Blu-ray clarity). But wait — I’m an Amazon Prime customer. Can’t I watch it for free? It’s not part of the Prime free streaming offer, but I <em>can</em> watch a whole lot of other stuff as often as I want for nothing. Or maybe I can access “Breaking Bad” through Comcast’s Xfinity $100-a-month plus service. Nah, no deal — “Breaking Bad” isn’t available.</p>
<p>One more try: on the AMC <a href="http://www.amctv.com/shows/breaking-bad/episodes/season-4/box-cutter">site</a> itself, there’s quite highlights, blogs, and more on the series, but no full episodes.</p>
<p>Let’s add in music.</p>
<p>Take <a href="http://www.tristanprettyman.com/home">Tristan Prettyman</a>. It’s $9.99 (or 83 cents a song) for her last CD on iTunes. Through my $36 annual ad-free Pandora subscription, I can listen to dozens of her songs, her musical soundalikes, and thousands of other tunes in a year, bringing down the cost to pennies per song. Or there’s Spotify, where her songs are available for either zero, five, or ten bucks a month, depending on what devices I want to use and whether I can stand ads.</p>
<p>Magazines, of course, are offering their own split-screen experiments. The U.S. magazine industry (&#8220;<a href="http://newsonomics.com/the-newsonomics-of-next-issues-new-all-you-can-eat-magazine-newsstand/">The Newsonomics of Next Issue Media&#8217;s All-You-Can-Eat Kiosk</a>&#8220;) is testing the all-you-can-eat, cross-title buffet, bringing some its titles down to as long as 37 cents a month (if you consumed all 27 “basic” titles) through the kiosk, but $39, or $59, or $79 a year if you buy a single title directly through a publisher.</p>
<h3>How much to charge?</h3>
<p>It’s a fool’s paradise of pricing out there in the digital world, right now, at least for wily consumers. The Department of Justice’s ebook suit and related settlements only complicate things. Five and ten years ago we were wondering whether people would ever pay for digital media — Newsweek’s Steven Levy took us into the terra incognita in <a href="http://www.thedailybeast.com/newsweek/2000/06/04/the-noisy-war-over-napster.html">“Meet the Napster Generation”</a> back in 2000. But now the question isn’t whether people, young and old, will pay — it’s how the hell to figure out how much to charge them throughout what we politely like to call our multi-platform world.</p>
<p>Content no longer demands to be free. It wants a fee — but how much of one?</p>
<p>Consumer pricing is not a core competence of many media companies. For decades, media pricing was on automatic. Newspapers picked a quarter or fifty cents, and then re-programmed the coinboxes. Magazines kept prices low enough to build audiences to reap substantial ad rewards. Book publishers did some minor stratification. Music companies picked a couple of price points, and let the vinyl and CDs fly.</p>
<p>In the digital era, though, pricing is confronting — and confounding — media companies. Just what in the digital world of vanishing manufacturing costs is digital media worth? Now with those 20th-century costs — printing, manufacture, distribution, shipping — passing into the night, the question of price, and value, is making itself loudly heard.</p>
<p>We can certainly identify the <a href="http://www.nytimes.com/2012/04/16/business/media/amazon-low-prices-disguise-a-high-cost.html?_r=1">wrong-headedness</a> of the Department of Justice’s price-fixing suit against book publishers and/or point out how the <a href="http://online.wsj.com/article/SB10001424052702303978104577359741232993860.html">DOJ had little choice</a> in pursuing the case, neither of which is a surprise. The law has struggled unsuccessfully to keep up with business changes wrought by the Internet, from fair use to antitrust to media monopoly. Oft-earnest American regulators find themselves falling farther and farther behind, trying to track technology’s dominating nature and make new sense of it. Often, European Union regulators take a more forthright stab but end up retreating.</p>
<p>Create a new legal framework that better balances producers, distributors, and consumers? Forget about that in this age of politics where stalemate and status quo is the order of the day.</p>
<p>Publishers of all media are on their own, then, and they’d better make sense of pricing. It’s core to their survival and future sustainability. Sure, the Amazons of the world will try to monopolize book pricing, returning closer to its pre-”agency pricing” market share of 90 percent from its current paltry 60 percent. Yet, publishers — especially of news and feature media, news organizations and “<a href="http://www.nytimes.com/2010/10/01/business/media/01adco.html">magazine media</a>” — have many pricing plays to try as customers discover content near and far from traditional outlets.</p>
<h3>The magic of a good price point</h3>
<p>I’ll call this the newsonomics of 99-cent media because that’s the world into which we have moved. Today let’s look at that 99-cent model, and next week we’ll delve into the early lessons that pricing’s practitioners have stumbled across as they’ve moved into paid content.</p>
<p>At first, it looks like a tyranny of 99-cent pricing (or the parallel expected tyranny of $9.99 Amazon book pricing). Will 99-cent pricing cause brand damage? Will it last? If the U.S. follows Canada and forsakes the penny, then the 99 cent pricing may fall into history. For now, though, it’s got a certain consumer magic.</p>
<p>“Ninety-nine-cent introductory offers have done wonders for take rates,” says applied economist Matt Lindsay, president of <a href="http://www.mathereconomics.com/">Mather Economics</a>. His company has worked with more than 200 titles — about 75 percent of them newspapers — on pricing and related strategic issues. Take a look across media pricing, from <a href="http://www.nytimes.com/subscriptions/Multiproduct/lp3004.html?campaignId=384LY">The New York Times</a> to <a href="http://www.hulu.com/plus-?src=sem-plus-google&amp;cmp=205&amp;gclid=CLm_7tHU0a8CFUkaQgod4BQZHw">Hulu Plus</a>, and 99 cents (or its derivatives of $1.99 to $7.99 to $9.99) are everywhere.</p>
<p>Take rate is simple: What percentage of customers click yes — and provide precious credit card data — when confronted with an offer. Offer readers the ability to start a “trial” for 99 cents, and you’ll see results <em>two to three times</em> any other number, says Lindsey. At 99 cents, readers “take that as a signal. They understand that you want them to adopt this product. By setting the full price at a high number, you are basically saying, ‘This is the true value of the product.’”</p>
<p>Steve Jobs understood signaling in a parallel way. As Chris Anderson described well in Wired last November (<a href="http://www.wired.com/magazine/2011/11/ff_stevejobs_sidebars/7/">“The Magic of 99 Cents”</a>), one of Jobs’ great successes with iTunes and the iPod was that 99-cent pricing for songs. He could get the hardware and software right, but in the not-quite-post-piracy age, 99 cents was the third leg of the value equation. It worked as a signal: somewhere in between free and too much.</p>
<p>Start with 99 cents and you can conquer the world. As they set off on that quest, what are some of the pricing guideposts for publishers?</p>
<ul>
<li><strong>99 cents is a beginning and not an end.</strong> For newspapers used to being paid $200 or $400 a year, 99 cents seems like a declaration of cheapness. Put some round 0s on pricing; it just <em>seems</em> more honest. The <a href="http://www.time.com/time/specials/packages/article/0,28804,2111975_2111976_2112103,00.html">oft-cited</a> example of Louis CK’s <a href="https://buy.louisck.net/">$5 video</a> is a case in point. Five bucks says authenticity. Yet media that answer thousands of reader questions every day aren’t comedians. Just because you set an intro price of 99 cents, the down-the-road price sends that<em>other</em> important signal to value. Ultimately, says Lindsay, it’s true that “people take price as a signal to quality.”</li>
<li><strong>If you have lots more to sell, then 99 cents isn’t a price, it’s a price of admission.</strong> Responding to my recent column about &#8221;<a href="http://newsonomics.com/the-newsonomics-of-small-things/">small things</a>&#8221; adding up, Rob Pegoraro asked, on Twitter, how The New York Times’ earnings results related to the notion. “I think NYT 454K dig subs become great market for ‘small things’ like ebooks, events+,” I responded. <a href="http://www.davidandrewjohnson.com/about-2/">David Johnson</a> then added, “You pay to be in a market. These business plans resemble theme parks and non-profit fundraising strategies.” That thought fits perfectly here: it’s not about the money, large or small, an even buck or 99 cents — it’s about establishing a new relationship. Or, to use the vernacular, 99 cents is gateway-drug pricing.</li>
<li><strong>Get ready to sell lots of stuff.</strong> So if you are Six Flags, or The New York Times or the L.A. Times, you’d better be able to leverage that new relationship by selling lots of stuff. Maybe not yet <a href="http://newsonomics.com/the-newsonomics-of-100-products-a-year/">100 products a year</a>, but at least a half dozen to start. Ebooks, of course, fit perfectly here, as add-on products offered to members or subscribers. Sure, use some, as The Boston Globe is doing with Sunday Suppers, to reinforce subscriber/member value. But price others to match potential value. A guide to Boston-area colleges from, who else, the Globe, could be a $19.95 solid seller, given the $100,000-plus parental investment ahead. “Ebook,” though, is much too limited a name to put on it, and sounds like something not current. Wonderfactory founder and creative director David Link made this basic but hugely important point when we talked last week: There really isn’t a fundamental difference between an app and an ebook. “From an agency and a technology’s point of view, it’s only in how you create them. Talking about a recent product Wonderfactory worked on, “You go to the ebookstore, and it’s just text. You go into the app store and it’s got the text with 50 percent app-like sauce.” So, right now, publishers and their creative people are having to create multiple forms, but essentially the same product is both an app and an ebook. The technologies, and the costs, will clarify, as will the marketplaces for all the digital paraphernalia of our lives. The point for publishers selling more stuff is clear though: solve audience needs better than someone else, create products for the devices of the day, and price accordingly.</li>
<li><strong>It’s not just the content we’re paying for.</strong> That’s a tough, tough lesson for literal newsies. As with the music revolution Apple wrought, it was the combination of convenience, ease, presentation, pricing, and wonder that rationalized (for good and bad) the digital music industry. Today’s first batch of digital news subscriptions rely as much on convenience and mobility values as they do on the words and pictures.</li>
<li><strong>We’re all in the same business.</strong> Think of your own media purchases. A little music, more and more video, selective news and magazine subscriptions, increasing numbers of ebooks. Yes, the marketplaces for ebooks and apps, alongside this kiosk and that e-store, are confusing. Media, though, is media, and the pricing schemes are forming in a remarkably similar way across movies, music, newspapers, and magazines. We all like, for instance, the notion of All Access; we’ll pay once and get our stuff everywhere. So news and magazine publishers must look through the assorted lessons of the music and movie industries, those lessons still in much progress. News pricing is not an island.</li>
</ul>
<p><strong><br />
</strong></p>
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		<title>The Newsonomics of Risking It All</title>
		<link>http://newsonomics.com/the-newsonomics-of-risking-it-all/</link>
		<comments>http://newsonomics.com/the-newsonomics-of-risking-it-all/#comments</comments>
		<pubDate>Fri, 20 Apr 2012 13:42:34 +0000</pubDate>
		<dc:creator>Ken Doctor</dc:creator>
				<category><![CDATA[Daily Newspaper Companies]]></category>
		<category><![CDATA[For Journalists' Jobs, It's Back to the Future]]></category>
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		<description><![CDATA[ Funding the journalism business isn’t like funding Sears and Kodak or other fading institutions. It’s not even about saving a perhaps-vital American industry, like the auto industry.It’s about keeping a lifeline of funding open so that our best reporters can do their jobs.]]></description>
			<content:encoded><![CDATA[<p><strong>First published at Nieman Journalism Lab</strong></p>
<p>Alfredo Corchado was used to getting mortal threats.</p>
<p>He received three in Mexico, but now he was in a Laredo bar, north of the border.</p>
<p>You better stop what you’re doing, or you’ll end with a bullet in your head and your body in a vat of acid, he was told. And then we’ll deliver the bones to your family in El Paso.</p>
<p>It was a chilling warning, or at least we’d expect it to put a chill into <a href="http://www.wgbh.org/programs/Maria-Hinojosa-One-on-One-12/episodes/Alfredo-Corchado-13571">Corchado</a>. An investigative reporter for the Dallas Morning News (and a former Nieman Fellow), he’s been covering the ravages of drug trafficking for years, much to the concern of his parents living, as the traffickers plainly know, in El Paso. Yet Corchado goes on with his work — as do Adela Navarro Bello of Tijuana’s Zeta news magazine, <a href="http://www.clarionledger.com/article/99999999/SPECIAL17/60416008/Jerry-Mitchell-s-entry-biography">Jerry Mitchell</a> of the Clarion-Ledger in Jackson, Miss., and <a href="http://www.channel4.com/programmes/unreported-world/episode-guide/series-2011/episode-12">Ramita Navai</a> of the U.K.’s Channel 4. As Navarro Bello explained of her paper’s coverage of the drug trafficking that has consumed at 50,000 Mexican lives, “If we don’t publish this information, we are part of the problem.” (Filmmaker <a href="http://www.sampsoniaway.org/blog/2012/03/27/an-interview-with-bernardo-ruiz-director-of-reportero/">Bernardo Ruiz </a>has captured Zeta’s struggle — including the murder of two of its journalists — with a new movie.)</p>
<p>Each is an investigative reporter who put their lives on the line to reveal stories they think readers must know about. They spoke on the “When the Story Bites Back” panel this weekend, at UC Berkeley, part of the sixth annual Reva and David Logan <a href="http://journalism.berkeley.edu/conf/logan/2012/">Investigative Reporting Symposium</a> (live blogging of the conference, <a href="http://www.pbs.org/mediashift/2012/04/live-coverage-of-the-6th-annual-logan-investigative-reporting-symposium-105.html">here</a>, with a #Logan12 Twitter feed).</p>
<p>That panel and the entire spirited weekend, organized and led by esteemed investigative producer <a href="http://journalism.berkeley.edu/faculty/bergman/">Lowell Bergman</a>, tells us a fair amount about the business of journalism. Though it is not — like most of my work — concerned with the dollars and cents of the business, in its very essence, it describes why the current crazy-quilt economics of the business matters. Funding the journalism business isn’t like funding Sears and Kodak  (&#8220;<a href="http://newsonomics.com/the-newsonomics-of-the-long-goodbye-kodak%E2%80%99s-sears%E2%80%99-and-newspapers%E2%80%99/">The Newsonomics of the Long Good-Bye</a>&#8220;) or other fading institutions. It’s not even about saving a perhaps-vital American industry, like the auto industry.</p>
<p>It’s about keeping a lifeline of funding open so that our best reporters can do their jobs.</p>
<p>I’ll call it the newsonomics of risking it all because that’s what these reporters do. Many of the other Logan participants and attendees, thankfully, do less life-threatening work. Yet those represented at the conference — from ProPublica, the Washington Post, and New York Times to ABC, NBC, and NPR — are among the cream of the crop of investigative work and produce work with real public interest impact.</p>
<p>As we endlessly debate pay models, whether or not to work with Facebook, how to deal with Apple and Amazon and multi-platform journalism, the Logan Symposium is good tonic — certainly for those of us who attended, but really for all of us who know why this business matters to democracy. Whether and how the economics of the new news business work out isn’t an arcane question; it’s central to our collective future. The value of good, deep reporting is truly priceless.</p>
<p>So what about the state of investigative reporting? Look at the glass as half full and half cloudy.</p>
<p>What emerged from the conference, surprising to some, is that national investigative reporting is keeping its head above water. Both NBC and ABC talked about their expansions in the investigative area, while companies like NPR and Bloomberg have put new resources in as well. Units at the Post, L.A. Times, and New York Times may not be growing much, but seem to be sustaining themselves, for now.</p>
<p>“For now” is an important qualifier, and New York Times managing editor Dean Baquet’s opening interview at Logan, in its over-the-top self-assurance, bothered many of the conference participants with whom I talked. (See my <a href="http://newsonomics.com/dean-baquet-this-is-going-to-sound-arrogant-but/">related post</a> about that.)</p>
<p>Washington Post investigative editor Jeff Leen suggested that there were 200 investigative reporters paid by news media in the U.S., which I calculate as one for every 1.5 million Americans. That’s not a ratio that’s going to hold many big institutions — government, business, labor — to account. Maybe that’s why as Logan participant and new-media vet Neil Budde tweeted, “How many times will ‘existential’ be used this weekend? I think count is six so far.”</p>
<p>Importantly, it is largely the largest news media — mainly national and global ones — that continue to put money into investigative work; these are the Digital Dozen companies I identified in my <em>Newsonomics</em> book. For them, as NBC senior executive producer David Corvo put it, investigative work is a “differentiator,” important to distinguishing big news brands from one another in the digital age.</p>
<p>What’s going on regionally is more of a patchwork.</p>
<p>Dozens of people like the Logan family are using their wealth to fund investigative enterprises from coast to coast, most with little fanfare. The Knight Foundation, represented at the conference by its senior advisor and grant-giver extraordinaire Eric Newton, has put $20 million into investigative journalism. With the decline in newspaper budgets, and thus in funding of investigative teams at many regional papers, such private funding has been a lifeline, though there’s a profound sense that significantly less in-depth work is being done at former powerhouse regional papers.</p>
<p>This Logan conference lacked the always-odd spontaneity of a Julian Assange <a href="http://www.pbs.org/mediashift/2011/04/wikileaks-julian-assange-ny-times-feud-at-logan-symposium099.html">appearance</a>, but it offered intriguing emphases:</p>
<ul>
<li><strong>Front and center, though not appearing in person was Rupert Murdoch.</strong>After screening “Murdoch’s Scandal,” Bergman’s Frontline <a href="http://www.pbs.org/wgbh/pages/frontline/murdochs-scandal/">documentary</a> that aired March 27, “The Murdoch Effect: News At Any Price,” made for a raucous panel. Milly Dowler attorney Mark Lewis told how the phone hacking scandal had consumed his life and spoke of the “commercial despotism of Murdochracy” in the U.K., given the News Corp. CEO’s multi-party, decades-long influence. Big questions: What next, and if and how this tale plays out in the U.S.</li>
<li><strong>“If it’s not on TV, the American public doesn’t know it,”</strong> observed <a href="http://dianabhenriques.com/">Diana Henriques</a>, the New York Times financial investigative reporter. Yes, we may be on the brink of this multi-platform age, where old newspapers like the Times and the Journal do video alongside print, but still — in terms of notice and public action — there’s nothing like the impact of <em>TV</em> documentary.</li>
<li><strong>This is a generational challenge</strong>. Journalism has always had its challenges, but never has there been more uncertainty about how one generation can pass along its <em>best practices</em> to the next. Through that foundation funding, a couple of dozen younger journalists and students had their way paid into the conference. Surveying the group on the last day, Robert Rosenthal, executive director of the Center for Investigative Reporting and California Watch, summed his baby-boomer generation’s role: “I’m a bridge — we’re all bridges to the future.”</li>
</ul>
<p>Bridging is, in part, what Lowell Bergman’s program does. UC Berkeley’s <a href="http://journalism.berkeley.edu/program/investigative/">Investigative Reporting Program</a> is a partner in the new <a href="http://www.pbs.org/mediashift/pbs-mediashift-launches-collab.html">Collaboration Central</a> project, along with PBS MediaShift. With new funding, IRP will soon move into a new permanent office. It provides lots of training and fellowships, bringing along new generations to work alongside people like the Pulitzer Prize-winning Bergman, whose career has spanned from early Ramparts through CBS, The New York Times, and Frontline, and who was played by Al Pacino in the tobacco industry exposé <em>The Insider</em>.</p>
<p>Bergman paid tribute to his one-time CBS colleague Mike Wallace, underscoring Wallace’s storied tenacity. That tenacity, based on Wallace’s fierce journalistic power (<a href="http://www.cbsnews.com/8301-201_162-57414330/saying-farewell-to-the-extraordinary-mike-wallace/">highlighted</a> at CBS, in story and video), is what it took a non-journalist to highlight in Berkeley.</p>
<p>Jules Kroll, who led the invention of the modern intelligence and security industry, gave the trade good, pointed advice. Saying he had heard a lot of journalists talking about how beleaguered they are, he noted, “You have a big impact.” His shared his inside view of the power of a good investigation. Colloquial translation: Stop whining and get on with it.</p>
<p>And that’s always good advice. As ProPublica managing editor <a href="http://www.propublica.org/about/staff/">Steve Engelberg</a> aptly said, “They were whining in 1989, when times were good.” That’s true. There may be more to whine about these days than in 1989, but the power of great public service work, sometimes when lives are on the line, is one of the things that must propel the trade forward.</p>
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		<title>Dean Baquet: &#8220;This is going to sound arrogant, but&#8230;..&#8221;</title>
		<link>http://newsonomics.com/dean-baquet-this-is-going-to-sound-arrogant-but/</link>
		<comments>http://newsonomics.com/dean-baquet-this-is-going-to-sound-arrogant-but/#comments</comments>
		<pubDate>Thu, 19 Apr 2012 14:44:04 +0000</pubDate>
		<dc:creator>Ken Doctor</dc:creator>
				<category><![CDATA[Content Bridges]]></category>
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		<guid isPermaLink="false">http://newsonomics.com/?p=15050</guid>
		<description><![CDATA[The Times as the center of the world approach seemed a bit odd Friday night. One audience questioner, hearing the comments, did ask with a tone of incredulity, "Surely, you can't cover the whole country with 1200 people?" Baquet did allow that there are big issues in the non-national press, "The dirty little secret of newspapers is that many aren't that good. For every Philadelphia Inquirer, there is a dipshit paper." Which is kind of a problem if there are only two serious national newspapers in the country and 1400-plus non-national ones. As he I talked with participants over the weekend, the take was unanimous: Baquet hadn't been merely arrogant, but extraordinarily and doubly so, given the conference's reason for being.]]></description>
			<content:encoded><![CDATA[<p>Ah, collaborative investigative journalism. Sounds noble.</p>
<p>The nation’s top investigative watchdogs convened last weekend to figure out how to better get the work of public interest, democracy-supporting news done, and I&#8217;ve <strong><a href="http://www.niemanlab.org/2012/04/the-newsonomics-of-risking-it-all/">covered</a></strong><strong> </strong>that Logan Symposium 2012, over at Nieman Journalism Lab this morning.</p>
<p>Indeed, it was a power-packed &#8212; and collaborative &#8212; weekend, yet it got off to sputtering and almost jaw-dropping start.</p>
<p>Logan organizer<a href="http://journalism.berkeley.edu/faculty/bergman/"> Lowell Bergman</a>, who heads UC Berkeley&#8217;s growing Investigative Reporting Program and is a longtime investigative producer and reporter (Frontline, CBS, New York Times+), led off with a Friday evening one-on-one interview with Dean Baquet, the New York Times&#8217; managing editor. Baquet was subbing for Times editor Jill Abramson.</p>
<p>With a strong theme of collaboration &#8212; reporters sharing ideas and tips, TV and newspapers partnering, more is better than less &#8212; running through the conference&#8217;s schedule, Bergman tossed out an easy question for Baquet about collaboration.</p>
<p>&#8220;This is going to sound arrogant, but we need it less,&#8221; he said. You know, when someone starts off a sentence like that, <em>he</em> is usually right. Bergman gave Baquet a few more chances to explain himself&#8230;.and sound less arrogant. Baquet whiffed, repeatedly.</p>
<p>His reasoning:</p>
<ul>
<li>The Times newsroom of 1200 is large enough to do what needs to be done, &#8220;unlike the Washington Post which has given up areas of coverage.&#8221;</li>
<li>The Times seems like a more stable business now, with the fledgling success of its paywall &#8212; both making journalists feel their work is valued in the digital age and contributing to revenues. Baquet likened the paywall decision to the Times&#8217; 1980 decision to launch a national edition, as milestones in the company&#8217;s strategy.</li>
<li>&#8220;Reporters blanch at having two sets of editors.&#8221;</li>
</ul>
<p>Asked what he thought of the Times/local collaborations with Texas Tribune, Bay Citizen and the Chicago News Cooperative (the second and third having recently been terminated), his response: &#8220;<em>We</em> got some good coverage out it,&#8221; particularly Texas &#8220;for the 20 minutes that Rick Perry ran for President.&#8221;</p>
<p>The Times as &#8220;the center of the world&#8221; approach seemed a bit odd Friday night. One audience questioner, hearing the comments, did ask with a tone of incredulity, &#8220;Surely, you can&#8217;t cover the whole country with 1200 people?&#8221; Baquet did allow that there are big issues in the non-national press, &#8220;The dirty little secret of newspapers is that many aren&#8217;t that good. For every Philadelphia Inquirer, there is a dipshit paper.&#8221; Which is kind of a problem if there are only two serious national newspapers in the country and 1400-plus non-national ones.</p>
<p>As he I talked with participants over the weekend, the take was unanimous: Baquet hadn&#8217;t been merely arrogant, but extraordinarily and doubly so, given the conference&#8217;s reason for being.</p>
<p>Now, most observers were quick to point out that Baquet himself had proven to be a good &#8212; and collaborative &#8212; colleague in his years in journalism in New Orleans, Washington, L.A. and New York. Still his words seemed out of place. Let&#8217;s maybe blame it on the cold pills he may have been taking to soothe an ailment.</p>
<p>Whatever, the pose seems dangerous.</p>
<p>It&#8217;s wonderful that the Times still pays 1200 people, but how much longer will it be able to? In the depth of the recession, it cut more than 100 positions and as recently as last fall had to offer<a href="http://paidcontent.org/2011/10/14/419-nyt-to-cut-20-newsroom-jobs-plan-calls-for-buyouts-not-layoffs/"> newsroom buyouts.</a> Its financial future is far from assured, with its print advertising woes a great weight going forward. It is not out of the woods; it may simply be seeing a clearing.</p>
<p>When times get tougher, and they may well soon, the Times will need friends. You know, those people who are with you in the good, and bad, times. Talking like the king of the hill doesn&#8217;t win friends. Beyond that, even the Times&#8217; 1200 staffers only provide limited capacity, and in the total distribution era of news, capacity counts. That&#8217;s one of the things that has made the the local collaborations of the Times such an interesting experiment. Could it generate more journalistic capacity &#8212; quality journalism that met its standards, though it was done by non-Timesmen and Timeswomen &#8212; with the local partnerships?</p>
<p>We&#8217;re left wondering what the Times learned from those partnerships, and where it goes from here. We&#8217;re used to not feeling warm and cuddly about the Times; arrogance has often walked hand-in-hand with its great journalism.</p>
<p>Yet, journalism, inevitably is a humbling trade, and even the Times is better off, for itself and for all of us, remembering that.</p>
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		<title>The Newsonomics of Small Things</title>
		<link>http://newsonomics.com/the-newsonomics-of-small-things/</link>
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		<pubDate>Fri, 13 Apr 2012 16:52:58 +0000</pubDate>
		<dc:creator>Ken Doctor</dc:creator>
				<category><![CDATA[Advertising]]></category>
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		<guid isPermaLink="false">http://newsonomics.com/?p=15043</guid>
		<description><![CDATA[let’s call it the newsonomics of small things, with a nod to Mr. Jobs and to Meinolf Ellers’ realization. Let’s focus on Small Things as opposed to Big Things — meaning traditional advertising and circulation, the long-in-the-tooth double-digit contributors to newspaper company revenues.

It would be great to replace those-end-of-lifecycle business lines with other Big Things, but those are few and far between. Google developed the Next Big Thing of paid search advertising, and continues to dominate that $40 billion global industry, with 76 percent market share in the Americas and 94 percent in EMEA, according to Covario, an large, independent search marketing agency. AT&#038;T and Verizon replaced their cycle-ending landline business by going Triple Play, adding broadband and cable to their revenue lines. Facebook cornered the market on a little segment called global social connectivity. Newspapers have been searching in vain for two decades for such Big Things and have come up short.

So let’s touch on six Small Things — each now a small egg, at best a single digit contributor to overall revenue. Then let’s toss in a couple of Wild Things, fliers of businesses that might work.]]></description>
			<content:encoded><![CDATA[<p><strong>First published at Nieman Journalism Lab</strong></p>
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<p>If the news business were sexy enough (it’s not) to fuel Hollywood or Bollywood filmmaking, we might envision this wake-me-from-the-dead screenplay: A publisher (I’m thinking Tom Hanks, now almost old enough to look sufficiently weary), lured by the sirens on the Isle of Profitos, falls into a deep, deep sleep.</p>
<p>Awakened 10 years later, he finds his golden egg of a business withered, an ellipse of uncertain provenance or fertility, halved in size. He pokes around the egg — surely the once-thriving thing can be revived somehow. Finally, after what seems like years, he gives in to nature, and set outs to find a new, big golden egg.</p>
<p>Yet search as he might, through forest, beach, and urban landscape, he can find none. All he finds is little eggs. They seem puny. Egg analysts calculate that these little finds will never reach the size of the prized golden egg, and advise they be discarded. They are no replacement for that big golden egg.</p>
<p>But maybe, say a couple of advisers, you need to learn how to assemble a <em>bunch</em>of those golden eggs. Some will never grow big, to be sure — but some may thrive, and if you add three or four of them together, maybe they will <em>begin</em> to approach the size of that golden egg.</p>
<p>That’s the news industry today.</p>
<p>Until recently, the holy grail was summed up in two words: <em>replacement revenue</em>. Now the jig’s up. No matter how fast you shovel digital dirt into the chasm of print loss, you can’t recreate the past; you can’t fill the hole. Now, though, we see new foundations being set and fresher building — with more realistic expectations — begun. The change is a huge one. Where once top newspaper company execs eschewed new initiatives as too small with which to bother, the awareness that the old business simply is never coming back has <em>almost</em> sunk in.</p>
<p><a href="http://www.wan-ifra.org/events/11th-international-newsroom-summit/meinolf-ellers">Meinolf Ellers</a>, managing director at <a href="http://www.dpa-info.com/">dpa-infocom</a>, crystallized the Small Things phenomenon for me last month. At a Moscow conference of <a href="http://www.minds-international.com/">MINDS International</a>, a five-year-old network of 22 of the world’s news agencies, he invoked Steve Jobs and talked about “getting small things right.” People have talked about the Apple founder’s attention to small product details, to doing fewer things better and to pricing some things low (think iTunes songs at the uniform and now ubiquitous price point of 99 cents). Start small, get it right, and then maybe if the universe aligns, get big.</p>
<p>For Ellers, one of the best forward thinkers in the news business, thinking small works, for now, on at least two levels.</p>
<p>He thinks of the lessons of the digital gaming industry (&#8220;<a href="http://newsonomics.com/the-newsonomics-of-gamification-and-civilization/">The Newsonomics of Gamification and Civilization</a>&#8220;) and how luring in customers step-by-step — first with freemium techniques, and then with low (yup, 99 cents) incremental pricing — builds customer engagement and purchasing.</p>
<p>Secondly, he thinks of it on a more global level: “What we all see — newspaper publisher or news agency — is that the bundle is eroding, losing its power. The more we see the bundle losing market share and reaching the end of its lifecycle, the more we have to work on smaller, fragmented products that, not each by each, but overall, can compensate. That’s the strategy.”</p>
<p>So, let’s call it the newsonomics of small things, with a nod to Mr. Jobs and to Meinolf Ellers’ realization. Let’s focus on Small Things as opposed to Big Things — meaning <em>traditional</em> advertising and circulation, the long-in-the-tooth double-digit contributors to newspaper company revenues.</p>
<p>It <em>would</em> be great to replace those-end-of-lifecycle business lines with other Big Things, but those are few and far between. Google developed the Next Big Thing of paid search advertising, and continues to dominate that <a href="http://www.marketingcharts.com/television/global-web-ad-spend-to-rise-31-in-2-yrs-18358/zenith-web-ads-type-july-2011jpg/">$40 billion global industry</a>, with 76 percent market share in the Americas and 94 percent in EMEA, <a href="http://searchenginewatch.com/article/2139509/Google-Dominates-Global-Paid-Search-as-2011-Holiday-Online-Shopping-Sets-New-Records">according to</a> Covario, an large, independent search marketing agency. AT&amp;T and Verizon replaced their cycle-ending landline business by going <a href="http://www.att.com/gen/general?pid=11226">Triple Play</a>, adding broadband and cable to their revenue lines. Facebook cornered the market on a little segment called global social connectivity. Newspapers have been searching in vain for two decades for such Big Things and have come up short.</p>
<p>So let’s touch on six Small Things — each now a small egg, at best a single digit contributor to overall revenue. Then let’s toss in a couple of Wild Things, fliers of businesses that might work.</p>
<p>We can turn our eyes to Texas to see at least half of them, an indication of how fast the Small Things movement is accelerating.</p>
<p>In Houston and San Antonio, Hearst has been leading the <strong>marketing services </strong>push, among newspaper companies. In Dallas, the Morning News is making a significant business of <strong>in-sourcing</strong>, becoming a major printer and distributor of Old World print, at the same time it is launching (with Hearst) its own marketing services foray. In Austin, the Texas Tribune has created an <strong>events business model</strong>, widely, if quietly, being studied and adopted in various parts of the country.</p>
<p>In Morning News publisher Jim Moroney’s sum-up of his push, I think we see a common thread among these and of Small Thing moves: “Print editions are not going away anytime soon. So if you&#8217;re not outsourcing, take the extra capacity of your print facility and bring in as much commercial broadsheet or tab newsprint work as you can. There’s no reason to have idle capacity.”</p>
<p>In a word, <em>capacity</em>. What kinds of skills, knowledge and abilities do you have in your company, assets that can be used newly and differently? What kind of job needs to be one by someone who has the budget and has no go-to supplier…yet?</p>
<p>Let’s look at those six Small Things, <em>just as first examples</em>, through the lens of capacity and revenue potential.</p>
<h3>Marketing services</h3>
<p>That push (&#8220;<a href="http://newsonomics.com/the-newsonomics-of-eight-per-cent-reach/">The Newsonomics of 8 Percent Reach</a>&#8220;) is indicative of the fastest-growing digital ad line for many news publishers. <a href="http://hearstmediaservices.com/market/san-antonio/">Hearst Media Services</a> and its<a href="http://internetmarketing.localedge.com/about-us">Local Edge</a> push, <a href="http://trb365.com/">Tribune 365,</a> <a href="http://www.gannettlocal.com/">Gannett Local</a>, <a href="http://advanceinternet.com/ad-opportunities/index.ssf">Advance Digital</a>, and <a href="http://www.newsobserver.com/231">McClatchy</a>are among the many companies plying this territory.</p>
<p>John Denny, VP of marketing for Advance Digital, recently <a href="http://johnhdenny.com/705/ilm-east-view-services">spoke</a> in Boston to the Kelsey <a href="http://www.biakelsey.com/ILMEast2012/Denny.asp">Interactive Local Marketing East</a> Conference. He outlined well the value of the marketing services push: “[There's a] growing importance of ‘services’ in the world of marketing priorities for businesses. That money is now shifting from what has always been viewed as ‘advertising’ (whether traditional or digital media) to a whole host of growing priorities including search engine optimization, social media optimization, blogs, and content marketing.” Every merchant faces the same kind of blur of too many choices — digital marketing choices — and some will take a newspapers’ help in sorting them out.</p>
<p>Talk to marketing services execs and they’ll tell you that today marketing services revenues — money paid by local merchants to publishers who help them with their advertising, <em>in addition to any ads those merchants buy on publisher websites or in the paper</em> — amounts to at least 10 percent of overall digital ad revenues. Some are pushing that number towards a quarter or a third of the total; several say they expect marketing services to account for half of all digital <em>ad-related</em>revenue within three years.</p>
<p><em>Capacity use</em>: Makes great use of newspaper brand equity capacity. While many companies employ a separate (from their own ad selling) salesforce, some company infrastruture can also be used.</p>
<p><em>Revenue contribution</em>: 1-3 percent of total revenue in 2012; could reach 10-15 percent by 2015.</p>
<h3>In-sourcing printing and distribution</h3>
<p>From recent quarterly reports, figure that the Morning News (good <a href="http://www.newsandtech.com/news/article_09154504-a386-11e0-af5e-001cc4c03286.html">interview</a> with publisher Moroney in News &amp; Tech) is now getting close to using the full capacity of its printing and distribution resources. You won’t find a Morning News thrower with a single paper; they toss USA Today, The Wall Street Journal, The New York Times, and a couple other titles.</p>
<p><em>Capacity use</em>: Rather than outsourcing, more common among daily papers, the insourcing is making almost full use of the Old World asset.</p>
<p><em>Revenue contribution</em>: Figure about five percent of Morning News revenues, with fair margins, are derived from insourcing.</p>
<h3>Custom publishing</h3>
<p>Journalism companies know how to create readable content, though we often take that for granted. In London, the Press Association, the AP’s cousin, is building a substantial business in bespoke — or as Yanks would say, <em>custom</em> — publishing. News agencies, of course, are native B2B industries. They are used to selling the same content stream — the wire — to many comers, a good business for a long time, but now threatened as their newspaper customer budgets decline.</p>
<p>So <a href="http://www.linkedin.com/profile/view?id=21648585&amp;authType=NAME_SEARCH&amp;authToken=Yhz7&amp;locale=en_US&amp;srchid=cae7939c-8ce7-4a6b-9a43-2b16626d70c5-0&amp;srchindex=1&amp;srchtotal=335&amp;goback=%2Efps_PBCK_*1_Tony_Watson_*1_*1_*1_*1_*2_*1_Y_*1_*1_*1_false_1_R_*1_*51_*1_*51_true_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2&amp;pvs=ps&amp;trk=pp_profile_name_link">Tony Watson</a>, PA’s managing director, has now extended that B2B publishing customer relationship. Working with top portal customers, providing them unique content they can monetize, he’s grown that business more than 50 percent year over year. It’s still small, but growing rapidly, as newspaper revenue contributions to his budget decline markedly in the UK recession.</p>
<p>Watson isn’t alone, but custom content marketing — whether performed by an auxiliary staff or the core one — is nascent in much of the news industry.</p>
<p><em>Capacity use</em>: For Watson, that’s what it’s about: using PA’s “significant product development capability” — though the agency is careful to avoid conflicts of interest.</p>
<p><em>Revenue contribution</em>: Low single digits at this point, but could make up 10 percent within three to four years. In addition, it’s a cousin to commercial content creation, noted under marketing services.</p>
<h3>Events</h3>
<p>Newspapers have long sponsored bridal fairs and the like. What we see in Texas Tribune’s new event model (<a href="http://www.niemanlab.org/2011/07/for-the-texas-tribune-events-are-journalism-and-money-makers/">“For the Texas Tribune, events are journalism — and money makers”</a>) is connecting public service journalism with worthy civic events that make money. CEO Evan Smith told me that he expects $900,000 in revenue from events sponsorships this year, plus attendee income. I hear a lot of ferment among publishers wanting to borrow the model.</p>
<p><em>Capacity use</em>: While the events staff is focused on that work, the piggybacking on the Tribune’s excellent journalism doubles its value.</p>
<p><em>Revenue contribution</em>: Maybe about 20 percent now — a big number for a start-up finding its model — and could grow to around 33 percent, while supporting other revenue lines like site sponsorship and membership.</p>
<h3>Syndication</h3>
<p>California Watch, now newly expanded with the CIR/Bay Citizen <a href="http://www.niemanlab.org/2012/02/the-newsonomics-of-the-death-and-life-of-california-news/">merger</a>, has smartly considered itself largely a B2B business, a <a href="http://www.niemanlab.org/2010/03/the-newsonomics-of-new-news-syndication/">new wire</a> for a new time. Its stories reach hundreds of thousands of print, online, and broadcast news consumers.</p>
<p><em>Capacity use</em>: That’s the once (and future) beauty of the wire business. Produce once, customize a little, and distribute many times over.</p>
<p><em>Revenue contribution</em>: California Watch stories are still underpriced, contributing less than 10 percent of the organization’s revenue. With scale and a greater track record, it may be able to wring closer to 20 percent of its revenue from syndication in three years.</p>
<h3>Ebooks</h3>
<p>A couple of weeks ago, I wrote (&#8220;<a href="http://newsonomics.com/the-newsonomics-of-100-products-a-year/">The Newsonomics of 100 Products a Year</a>&#8220;) about the coming explosion of ebook publishing by news and magazine publishers; in the past week, I’ve heard from many more publishers whose ebook plans I hadn’t known about. Getting into the ebooks business — or “mining the archive” — is becoming mainstream. Ellers’ dpa is one of those stepping up its business, out of its News Lab. It will soon produce ebooks on both wacky subjects and the historically significant, like the 1972 Munich Olympics killings of Israeli athletes.</p>
<p><em>Capacity use</em>: Excellent. Content is already paid for, edited, and largely ready to go.</p>
<p><em>Revenue contribution</em>: Tiny in 2012; at least five percent by 2015, if publishers execute well.</p>
<p>A couple of Wild Things that could become Small Things:</p>
<p><strong>Journalism company journalism schools</strong>: College education is going digital and virtual anyhow, so why can’t journalists (and marketers) get into the business. The Guardian is <a href="http://www.pressgazette.co.uk/story.asp?sectioncode=1&amp;storycode=49090&amp;c=1">tiptoeing</a> into it, and you can imagine what a diploma from The New York Times or Wall Street Journal might be worth. Journal Register is already retraining its own staff at its <a href="http://digitalninjaschool.wordpress.com/about/">Digital Ninja</a> schools; why not go bigger?</p>
<p><strong>Professional services</strong>: Several publishers have told me how they idolize the Financial Times for its pricing schemes, product initiatives, and intensive use of analytics. As the FT goes forward, and at least some other publishers get proficient at newer parts of the business, professional services — or, to use the old-fashioned world — will make sense for some.</p>
<p>Overall, it’s much better to move into the future with a half-dozen revenue streams — even if some are now just trickles — to stick with only two big-but-slowing ones. It should be more lucrative than selling the same old things. And maybe more fun, too.</p>
<p>“As a news agency guy,” says Meinolf Ellers, “I’m used to being disrupted. Now I can be the disruptor [with ebooks] to the book industry.”</p>
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		<title>The Newsonomics of Next Issue&#8217;s New All-You-Can-Eat Magazine Newsstand</title>
		<link>http://newsonomics.com/the-newsonomics-of-next-issues-new-all-you-can-eat-magazine-newsstand/</link>
		<comments>http://newsonomics.com/the-newsonomics-of-next-issues-new-all-you-can-eat-magazine-newsstand/#comments</comments>
		<pubDate>Thu, 05 Apr 2012 14:02:41 +0000</pubDate>
		<dc:creator>Ken Doctor</dc:creator>
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		<description><![CDATA[In the hurly-burly of digital content innovation and monetization, it’s hard to figure out what things are, so we try to find apt comparisons. With the new Next Issue digital newsstand, let’s think Netflix or Pandora or Spotify as the closest cousins. Next Issue, the offspring of five prosperous parents (Time Inc., Conde Nast, Hearst, Meredith, and News Corp.), launched last night what I think will be a model-changing product for publishers. In short, the Next Issue kiosk idea is transformative — though we’ll have to see how quickly customers take to its unknown brand.]]></description>
			<content:encoded><![CDATA[<p><strong>First published at Nieman Journalism Lab</strong></p>
<p>So what is it? iTunes for magazines? Maybe Hulu for periodicals? How about Piano Media for American titles? Tivo for print?</p>
<p>In the hurly-burly of digital content innovation and monetization, it’s hard to figure out what things are, so we try to find apt comparisons. With the <a href="http://www.nextissue.com/storefront/">new Next Issue digital newsstand</a>, let’s think Netflix or Pandora or Spotify as the closest cousins. Next Issue, the offspring of five prosperous parents (Time Inc., Conde Nast, Hearst, Meredith, and News Corp.), launched last night what I think will be a model-changing product for publishers.</p>
<p>In short, the Next Issue kiosk idea is transformative — though we’ll have to see how quickly customers take to its unknown brand.</p>
<p>It offers single-priced, all-you-can-eat access to top-shelf magazines, including Time Inc’s People, Fortune, Sports Illustrated, and Time; Conde Nast’s Vanity Fair, Allure, and Conde Nast Traveler; Hearst’s Esquire and Popular Mechanics; and Meredith’s Better Homes and Gardens and Fitness. Thirty-two magazines in total, at launch.</p>
<p>Magazine publishers long eschewed the web as largely detrimental to their business, and they participated on it unevenly and haphazardly. Without the loss of classifieds threat experienced by their newspaper cousins, they could better afford to hold back, though many titles have seen a <a href="http://www.capitalnewyork.com/article/media/2012/02/5211776/latest-report-circulation-new-york-new-yorker">steady decline</a> in both circulation and advertising revenues.</p>
<p>So when the tablet came along, they sniffed it with great interest. In terms of size, it looked like…a magazine. Sports Illustrated demoed it first and that WonderFactory-wow-of-a-<a href="http://www.youtube.com/watch?v=ntyXvLnxyXk">prototype</a> has generated 1.135 million YouTube views in three years. Since then, magazine publishers have moved faster than newspaper publishers to embrace the tablet. Some have told me they expect the tablet to grab a third or more of their print subscriber bases within two to three years. Many have put all-access pay-me-once subscription models into place, making it easy to pay for print and get tablet, too.</p>
<p>They’ve grumbled and growled about Apple’s onerous customer data and revenue sharing, but have moved ahead, in varying degrees with Apple’s Newsstand and other sales outlets. Additionally — and here’s the big difference with the newspaper industry — they pooled their efforts in Next Issue. That company is owned by the five behemoths, and it had <a href="http://paidcontent.org/2010/06/15/419-former-tivo-exec-morgan-guenther-named-ceo-of-next-issue-media/">difficult birth pangs</a>. At times, it has seemed that Next Issue would become a side attraction (as so many publishing industry consortia become), just dabbling in the Android slice of the tablet market (though <a href="http://www.engadget.com/2012/03/14/idc-android-tablets-will-overtake-ipad-by-2015/">the slice is thickening</a>).</p>
<p>Behind the scenes, though, it looks like Next Issue has become a major play of magazine publishers. Though the kiosk at launch only works with Android devices, expect iPads (and then iPhones) to be on board by late summer; Next Issue is about to offer up its product for Apple approval.</p>
<p>Non-Android users can get a sense of the product at Next Issue’s <a href="http://www.nextissue.com/storefront/">website</a>, though the tablet, of course, is the best way to experience it, as Next Issue CEO Morgan Guenther affirmed yesterday in an interview: “It’s all about touching product.” Guenther, a former TIVO exec, is a West Coast guy, and interestingly Next Issue seems like a bi-coastal play.</p>
<p>Last June, Next Issue released some beta products, all in run-up to this kiosk. “In Silicon Valley, we call it beta. In New York [where most of his owners reside within a few dozen blocks of each other], they call it ‘preview release.’ Business operations are in New York, but it’s the 40-plus product people and engineers in Palo Alto that have worked to create this Next Issue experience.</p>
<p>“It’s all about the USP,” says Guenther. And you can’t have a unique selling proposition, if you don’t have a compelling, ahead-of-the-crowd customer experience. While I’m Android-less, there are a number of reasons to believe that Next Issue may have gotten the new product right, or at least, righter than many of the products or consumer propositions out there.</p>
<p>Let me outline seven things to watch as you take a look at Next Issue:</p>
<p><strong>One way to read</strong>: Sign up once — and the new site is offering relatively generous 30-day trials — and you have but one navigation to learn. While the full content from each of the magazines is present, with added video, Next Issue says customers need only learn one way of getting around. If it’s an intuitive design, that’s a huge plus, as news- and feature-hungry readers find ourselves forced to learn the navigation nuances of each of our favorite apps.</p>
<p><strong>One price</strong>: Well, almost. Next Issue’s pricing seems simple enough:</p>
<ul>
<li><strong>Buy a single copy ($2.49-$5.99) of a magazine or a single subscription</strong>($1.99-$9.99 a month), and with the latter, access to growing archives that began Jan. 1, 2012.</li>
<li><strong>Buy one of two kinds of unlimited passes.</strong> For $9.99 a month, you get Unlimited Basic (think cable tiering). For $14.99 a month (or $180 a year), you get Unlimited Premium. At that tier, you get Times Inc’s Entertainment Weekly, People, Time, and Sports Illustrated — plus Conde Nast’s New Yorker.</li>
<li><strong>If you’re a print subscriber of an all-access-offering magazine, like Time Inc’s, you can get free access through the Next Issue site</strong> (and even if you’ve already “authenticated” through Time’s direct app). That kind of seamlessness is customer-pleasing.</li>
</ul>
<p>The 32 launch titles are premium, not the low end of these publishers’ collections. Next up: adding more owners’ titles, and then non-owners’ magazines.</p>
<p>Newspapers? Well, maybe some, says Guenther. If so, think large regionals like the L.A. Times, Chicago Tribune, or Houston Chronicle, and not a proliferation of small, local paper apps. Not (yet) represented: Next Issue Media owner News Corp.’s The Daily, which as a magazine-like newspaper might fit in well here.</p>
<p><strong>Revenue splits built on “engagement”</strong>: So Next Issue, for its work and investment will take a “industry standard” commission, which we can figure is in the 25-40 percent range. While Guenther won’t disclose the formula for divvying up the subscription revenues among publishers, he does say it will be built on “interaction by the consumer.” That sounds similar to what Piano has pioneered in sharing revenues by tracking actual reader usage of content. Consortia often fall apart on revenue sharing issues, so just getting an initial deal done is noteworthy.</p>
<p><strong>New accommodations with Apple</strong>: Just as Netflix is <a href="http://mashable.com/2012/03/09/apple-tv-netflix-subscriptions/">newly playing</a> with Apple and ponying up its commission cut, Next Issue looks like it will play along as well. The big reason: Next Issue owners have found, says Guenther, that most of their digital subscribers are new, non-print ones. With cannibalization of the print base less of an issue, paying a rev share to Apple becomes a less emotional cost of doing business.</p>
<p><strong>Get ahead of Flipboard</strong>: It’s not a Flipboard-killer, but it’s intended to aggregate before tablet aggregators get the better of the aggregatees, as they’ve done on the web. Flipboard remains a superior browsing experience — cool, comfortable and serendipity-pleasing — and importantly offering a blend of changing content all within one interface. While Next Issue offers a single navigation, it’s not a blended product in the same sense that Flipboard is.</p>
<p>Down the road (how far will be the question), says Guenther, are the additions of search and personalization — and maybe, should the publishers allow it — cross-title topical bundles of health, fashion, or travel products. (Remember <a href="http://www.niemanlab.org/2009/04/time-incs-mine-a-customization-effort-thats-only-slightly-creepy/">Mine magazine</a>?) Should Next Issue continue innovating, combining the best of high-branded bliss with Flipboard fun, it could triumph. Flipboard, for its part, could still find a place in this adjusted ecosystem funneling some new (and younger) readers into Next Issue’s payment system, for a cut of the action.</p>
<p><strong>It’s all a set-up for the print-to-tablet transition</strong>: So will a third of print magazine readers prefer the tablet sooner than later, as surveys seem to tell us? Readers <a href="http://tabtimes.com/news/ittech-stats-research/2011/11/22/survey-tablet-users-love-digital-magazines-want-buy-directly">love</a> tablet magazine reading. If they transition quickly, and are paying subscribers, then the big business question is advertising.</p>
<p>Tablet ads continues to fetch rates (mainly for national publishers) five times or more greater than web ads. That differential may moderate, but the tablet’s immersive, customer-educating, consumer-grabbing capabilities offer major upside to advertisers and sponsors. It will take a couple to several years to reach some maturity, but the <a href="http://paidcontent.org/2012/04/02/419-magazine-publishers-start-to-coalesce-around-better-digital-metrics/">tablet ad ecosystem</a> is developing quickly. Consider that earlier this week, we learned that both <a href="http://paidcontent.org/article/419-conde-nast-will-give-advertisers-more-metrics-on-tablet-editions/">Hearst and Conde Nast</a> will start releasing key-to-advertiser metrics on tablet usage, and that the Association of Magazine Media announced its own guidelines. The association goals: “to drive growth of advertising on tablets,” by providing data on:</p>
<blockquote><p>1. Total consumer paid digital issues</p>
<p>2. The total number of tablet readers per issue</p>
<p>3. The total number of sessions per issue</p>
<p>4. The total time spent per reader per issue</p>
<p>5. The average number of sessions per reader per issue</p></blockquote>
<p>In another words, just as Next Issue launches, the ad foundation is being thickly laid.</p>
<p><strong>A model and a warning for the newspaper industry</strong>: In one sense, newspaper titles are very different than magazines. Other than the U.S.’s three national titles, newspapers are by nature local, appealing only to tiny slices of the national population. Yet in creating a single place to buy subscriptions, or single copies — and then potentially packages of content  (&#8220;<a href="http://newsonomics.com/the-newsonomics-of-100-products-a-year/">The Newsonomics of 100 Products a Year</a>&#8220;) — Next Issue is well ahead of the U.S. newspaper industry. Piano Media, in Slovakia and Slovenia and soon farther west, is testing the newspaper portal notion, with <a href="http://praguemonitor.com/2012/03/15/piano-medias-slovene-revenue-hits-high-note">fledgling, if small-scale, success</a>.</p>
<p>AP’s new mobile apps create a better national/local aggregation that its first-generation did, but they don’t lead to digital subs. Press+, with now more than 300 customers, has the capability to create a newspaper kiosk, but has seen little enthusiasm among its customers to do so.</p>
<p>One big question for Next Issue is who will notice it? It’s been a business-to-business brand largely. Consumers know how to buy magazines from magazine sites or from Apple or Amazon, but they don’t know much about Next Issue. That stealth position may be one of the reasons its publisher owners have gone forward with it.</p>
<p>They can hold onto, they think, their current print subscribers, transition them over to all-access over time, and use Next Issue — as it tests out new markets — to find new readers and customers.</p>
<p>So what is Next Issue? It is a Netflix wannabe, in the CEO’s vision. Visit, see a bunch of choices, queue ‘em up, and pay a single price for unlimited usage. It’s not iTunes with individual price points. It’s more like the Pandora or Spotify pay-us-once-and-forget-about-it model. And like all digital-native companies, it will focus as much on harvesting data on its customers and their usage, knowing that intel may be a large part of the company value going forward.</p>
<p>That makes consumer sense. It could make <em>a lot</em> of consumer sense.</p>
<p>Let’s recall the innovative New York Times paywall model. The Times priced digital + Sunday print $60 below digital only. That meant a significant number of new Sunday subscribers (home delivery Sunday subs went up for the first time in five years), but it also meant some number of seven-day print subscribers giving up the print habit for Sunday print + digital.</p>
<p>In the Next Issue case, well-magazine-read consumers may do the math and find the $180 a year premium bundle (all-you-can-read, including archives, of all the magazines in the kiosk), such a good deal that they’ll drop individual magazine subs. My first math shows that if you subscribe to seven or more titles, that price point may be economical, though if you get the Next Issue pass, you’ll be passing up the print editions of the magazines, which publishers are almost throwing in these days, à la NYT.</p>
<p>So we can see the planning in the pricing: preserve print if you can, bring in new digital-only customers, and then upsell those into print for as little as five bucks a year more.</p>
<p>Aggregation. Customer ease. Pricing that psychs out consumers. We see the makings of our new print/digital/print world.</p>
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		<title>The Newsonomics of 100 Products a Year</title>
		<link>http://newsonomics.com/the-newsonomics-of-100-products-a-year/</link>
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		<pubDate>Fri, 30 Mar 2012 12:01:15 +0000</pubDate>
		<dc:creator>Ken Doctor</dc:creator>
				<category><![CDATA[Advertising]]></category>
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		<description><![CDATA[The 100-product-a-year model is a much-needed growth model. We can see how it fits nicely with all-access subscriptions, and together we have two interconnected Lego blocks of a new sustainable news model. We have two essential parts of a crossover model  ("The Newsonomics of Crossover")  that I detailed here a few weeks ago. The big, hairy challenges of accelerating print ad loss and onerous legacy costs remain, but at least we’ve got a couple of building blocks we didn’t have two years ago. ]]></description>
			<content:encoded><![CDATA[<p><strong>First published at Nieman Journalism Lab</strong></p>
<p>Try this: Call up your local newspaper or online news organization. Tell them you want to buy something and ask them what they can sell you? Of course, at first, they’d be non-plussed: <em>Sell you something?</em> Then, after giving it some thought, they’d say you can buy a newspaper or a subscription or a membership — or, maybe, an ad? Would you like one of those?</p>
<p>Those days — mark it — are coming to an end. We’re on the brink of news companies producing hundreds of products for sale each year. While digital technology hath taketh (the easy ability to make money on news distribution), digital technology also giveth back, with the ability to create hundreds and thousands of newsy products at small incremental costs. The bonus: News organizations will be able to satisfy groups of readers and advertisers (often disguised thinly as sponsors) better than ever before. Double bonus: The let-a-hundred-products-bloom revolution fits neatly with the all-out embrace of all-access circulation initiatives, which news companies in North America, Europe, and Asia now can’t seem to implement quickly enough.</p>
<p>Can we call this the ebook revolution? Maybe, but that’s probably too narrow. Delivery of new products to new audiences can take several forms. A text-only ebook, a shinier iBooks-enabled product with video, or an app with all the glorious functionality apps offer. It’s not the form; it’s the <em>content</em>, content that satisfies niches rather than serves masses with one-size-fits-all newspaper or magazine products.</p>
<p>Call it the newsonomics of 100 products a year, or just one way to envision a much bigger future.</p>
<p>The 100-product-a-year model is a much-needed growth model. We can see how it fits nicely with all-access subscriptions, and together we have two interconnected Lego blocks of a new sustainable news model. We have two essential parts of a crossover model  (&#8220;<a href="http://newsonomics.com/the-newsonomics-of-crossover/">The Newsonomics of Crossover</a>&#8220;)  that I detailed here a few weeks ago. The big, hairy challenges of accelerating print ad loss and onerous legacy costs remain, but at least we’ve got a couple of building blocks we didn’t have two years ago. By we, I mean those of us who care about news and great professional content.</p>
<p>Is it a big moneymaker? We don’t know yet, though we can extrapolate some numbers below.</p>
<p>It’s directionally right, though, for at least a couple of strategic reasons. The notion of 100 smaller products reminds us that so much of the new world is based on volume. Google has built a monstrous advertising business on hundreds of thousands of smaller advertisers, while daily newspapers reaped huge profits on relatively few bigger advertisers. Even as movie watching by streaming surpasses DVD watching, more money is still in the old medium. Streaming will monetize at a lower rate, but end up generating bigger dollars over time. The same thing is true in the digital music business. Selling lots of stuff to lots of people at smaller price points is something the Internet enables superbly.</p>
<p>Yes, there are definitely new winners and losers in movies and music, as there will be in news. Those who transition best and fastest will win.</p>
<p>Second, it’s in line with the strategic push to satisfy the hell out of core customers. As publishers have figured out that it’s the top 15 percent of site visitors who make the big difference in building the new digital business — perhaps paying for subscriptions, consuming many more pages than fly-by users sent by Google — core customer satisfaction is key. Ebooks deeper the relationship to that reader customer.</p>
<p>This 100-product-a-year model may fit as well with the new California Watch/Bay Citizen combo (&#8220;<a href="http://newsonomics.com/the-newsonomics-of-the-death-life-of-california-news/">The Newsonomics of the Death and Life of California News</a>&#8220;), <a href="http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2012/03/27/BUPR1NR14S.DTL&amp;tsp=1">finalized Tuesday</a>, as its does with The Wall Street Journal, The New York Times, the Charlotte Observer, GQ, or Conde Nast Traveler.</p>
<p>Let’s take one example. On Wednesday, the Boston Globe launched <a href="http://articles.boston.com/2012-03-28/food-dining/31243314_1_recipes-and-photographs-dish-cookbook">“Sunday Supper &amp; More.”</a> It’s a cookbook. It’s New England. And it could be the beginning of a new franchise: Expect summer, fall and winter editions each year to join this spring debut. The Globe’s staff built it with Apple’s iBooks Author tool, so it offers video within it.</p>
<p><img src="http://www.niemanlab.org/images/boston-globe-sunday-supper-ebook.png" alt="" width="600" height="368" /></p>
<p>Want to buy it? Not so fast. Today, Sunday Supper &amp; More is only available to Boston Globe print, all-access, and digital subscribers. So subscription — think “membership” (the recent riff of the L.A. Times <a href="http://articles.latimes.com/2012/feb/24/business/la-fiw-times-20120224">new paywall intro</a>) — is gaining new benefits. Surprise, says the Globe, you not only get our paper, our spiffy <a href="http://www.boston.com/Boston/businessupdates/2012/03/globe-introduces-new-epaper-edition/0xhgUbNtlfPTFhcspmiFIL/index.html">new replica-plus edition</a>, if that’s what you want, and our mobile apps — you also get our cool cookbooks, with more to come.</p>
<p>The Globe will sell the book to non-subscribers — probably at $4.99 — but will decide the timing of that sale after next week’s Globe confab at which execs and editors will plot an ebook plan for the company.</p>
<p>“Events and ebooks will be the two biggest perks” of the new Globe subscription push, says Jeff Moriarty, the Globe’s VP of digital products. Beyond Sunday Suppers and a new spin on the Fenway 100 historical Red Sox book, we can picture the Globe soon mining its archives in both sports and features to provide new value for customers and a new leg of revenue. It experimented early with <a href="http://www.poynter.org/latest-news/media-lab/mobile-media/139485/news-orgs-publish-ebooks-to-capitalize-on-trending-news-archived-content/">three books</a> on its Whitey Bulger stories, and learned some lessons in pricing, distribution, and the technical creation process along the way.</p>
<p>The Globe has plenty of company in this push. We see Canada’s National Post committing to a couple of dozen ebooks in the coming year, again from hard news to features (<a href="http://www.niemanlab.org/2012/03/to-learn-what-works-quickly-canadas-national-post-dives-deep-into-ebooks/">“To learn what works (quickly), Canada’s National Post dives into ebooks”</a>). <a href="http://www.guardian.co.uk/info/2011/aug/07/guardian-shorts-ebooks">Guardian Shorts</a> is an early innovator; Politico is churning out four campaign ebooks this year.</p>
<p>Magazine publishers, faster than newspaper publishers to embrace the tablet as the next-gen platform, are also ahead of most newspaper publishers in ebooks. Vanity Fair’s done more than a half dozen, and its parent Conde Nast is hosting an explosion of more single-purpose apps in the iTunes Store, some <a href="http://www.niemanlab.org/2011/12/conde-nast-magazine-publisher-app-inventor/">unrelated to Conde’s magazines</a>. Hearst’s Cosmopolitan is embracing ebooks, and now partnering, along with ProPublica — an early tester of ebooks — with <a href="http://www.openroadmedia.com/">Open Road Integrated Media </a>. Open Road Integrated Media?</p>
<p>Well, it’s a book company, an ebook company juiced on the possibilities of our age. Headed by former HarperCollins CEO Jane Friedman, the company is prototypical of a new group of middlemen. With book marketing savvy (cover design, marketing, distribution+), these companies are now feeding the emerging ebook marketplace. They are also <a href="http://www.prweb.com/releases/2012/2/prweb9232500.htm">partnering back</a> for that old standby, print, as Open Road has done with book services company Ingram. In Canada, it was Harper Collins Canada that became the National Post’s partner in bringing news ebooks to market.</p>
<p>Just as the web has knocked many middlemen for a loop, it creates openings for new ones.</p>
<p>If you talk to publishers about ebooks, they are farther along in experimenting than they were a year ago. Yet some basic issues — producing the books, marrying them to commerce engines, placing them prominently in e-stores and more — are giving them headaches as they push forward. “How do we make the right offer to the right person at the right time?” one experienced exec asked.</p>
<p>The marketplace has been exploding (recall that Amazon <a href="http://www.huffingtonpost.com/2011/05/19/amazon-ebook-sales-surpas_n_864387.html">announced</a> last spring that its ebooks were now outselling its paper books), but those issues are setting the stage for a new group of companies, many staffed with graduates of the book industry, offering their help. Newspaper and magazine publishers are looking to the Open Roads for guidance.</p>
<p>Some are turning to their digital circulation partner, Press+. That company, which is powering more than 280 titles’ subscription commerce, says its system can handle the commerce and even help with identifying likely customers, based on tracked content usage, so its customers are just beginning to ply the ebook trade.</p>
<p>ProPublica general manager Dick Tofel opted for Open Road for the non-profit investigative publisher’s fifth and sixth <a href="http://www.propublica.org/ebooks">books</a>. He says the company will start producing a half dozen or more a year now and is now fielding calls from other publishers eager to get the benefit of his early ebook experience.</p>
<p>So far, ProPublica has put 90,000 ebooks into the market. The first couple were free downloads, but with the addition of new <em>original</em> introductions to work ProPublica had already published free online, Amazon and ProPublica agreed on test pricing of 99 cents and $1.99, and new revenue is rolling in. It’s small, but “pound for pound, it generates more than advertising,” notes Tofel, who is a Wall Street Journal veteran. And, of course, the incremental cost of creating ebooks is closer to zero, with most sales cost able to be a commissioned cost of sale.</p>
<p>As assistant publisher, Tofel oversaw the <a href="http://online.wsj.com/public/page/2_1150.html">print books business</a> that’s been a good Dow Jones sideline for a long time.</p>
<p>Those books — personal investing and more — are naturals for the ebook revolution now. Look for the Journal to experiment more with those titles, perhaps niching by life stage.</p>
<p>As news and magazine publishers look to this new revenue stream, here are six points to ponder:</p>
<p><strong>It’s about product development</strong>: Yes, it’s editing, but fundamentally, it’s a mindset change for many publishers stuck in the one-size-fits-all world. Publishers either need staffers with new product chops or partners wanting to license publisher content and create the products for the marketplace.</p>
<p><strong>Free the archives!</strong>: Digital archives have never been a big business for publishers, caught somewhere between Google and musty library connotations. Packaged archives — for specific audiences — can offer new life for older content.</p>
<p><strong>Don’t think content; think problem solving</strong>: Publishers too often start with content. If we start with audience — college-planning students and parents, new mothers and fathers to be, bored cooks, and, big time, sports enthusiasts of all ages — we can see the motors of ebook publishing beginning to role. Think life stage, just for starters, and add the geo angle, and regional publishers can play.</p>
<p><strong>Mining the database</strong>: As onesies and twosies, it’s fairly easy to pick content from publishers’ own databases. Think of bigger production cycle, going beyond the 100 a year, to a thousand, all niched products that could be semi-automated and templated over time. Better tagging of content for ebook usage then becomes a priority.</p>
<p><strong>Ebook or app?</strong>: Early experimenters say let the content be your guide. The more multimedia, the better an app may work. Ebooks, though, can be sold through more distributors, while Apple continues to dominate the app business.</p>
<p><strong>Pricing</strong>: What’s an ebook worth? If it solidifies a subscriber/member paying $300 or more a year, it’s worth a lot, <em>even if it’s free</em>. Think of the lifetime value of that subscriber.</p>
<p>To the right niche, some ebooks will be worth $1.99 and others — Retina perfect — will go for $19.99. Let’s take our 100 products a year. Let’s average 5,000 sales for each. Let’s price at $2.99 on average. That would be $1.5 million. Some books, though, could be blockbusters. We can play with this math and see where it goes.</p>
<p>For the ProPublicas, it’s a nice non-ad revenue stream. For other publishers, it’s at least a growing third leg of revenue (beyond ads and circulation) and one that may be nurtured into something significant. (Last fall, Will Sullivan <a href="http://www.journerdism.com/e-books-offer-an-interesting-opportunity-for-newspapers/">offered</a> a gaggle of reasons ebooks make sense for publishers.) As importantly, it can reinforce those two legs, pleasing subscribers/members with free (or discounted) perks and advertisers/sponsors who have new opportunities to represent themselves to niche audiences. That’s a pretty good combination, and one that publishers will soon embrace, just as they lately have all-access digital circulation.</p>
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		<title>McClatchy&#8217;s Gary Pruitt Scales the AP Mountain</title>
		<link>http://newsonomics.com/mcclatchys-gary-pruitt-scales-the-ap-mountain/</link>
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		<pubDate>Thu, 22 Mar 2012 19:25:42 +0000</pubDate>
		<dc:creator>Ken Doctor</dc:creator>
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		<guid isPermaLink="false">http://newsonomics.com/?p=14990</guid>
		<description><![CDATA[Why do it? Why trade in the sleepiness of California's capital city (Sacramento is McClatchy's headquarters) for the bright lights of Broadway, a long walk from AP's NYC offices?

Number one on list may be McClatchy fatigue. Pruitt and his CFO, now-successor Pat Talamantes, have rowed the third-largest U.S. newspaper company oh-so-gingerly around the bankruptcy shoals that have grabbed more than dozen of their peers. They've had to make devastating cuts in staff and other expenses along with other companies, but get some points for greater efforts to keep newsroom size and spirit going in the face of that bleak reality. It's important to note that McClatchy has found no special sauce in transforming itself for the digital age, performing on par, sometimes better, sometimes worse, than its peers. Pruitt is getting this job not on the basis on being a proven transformative player, but on being a known, highly respected news exec who understands the challenges of the times.

]]></description>
			<content:encoded><![CDATA[<p>Associated Press board members &#8212; the newspaper CEOs who populate the board &#8212; opted for one of their own when they <a href="http://www.huffingtonpost.com/2012/03/22/gary-pruitt-ap-ceo-mcclatchy_n_1372009.html">picked McClatchy CEO Gary Pruitt </a>as their new leader .</p>
<p>By <em>historical </em>measure, it&#8217;s a strange move. A large newspaper company CEO is captain of his own ship, at a pinnacle of American company life and compensation. The Associated Press, on the other hand, has been something else indeed, a <em>wire,</em> about as unsexy as a news company can be. <a href="http://www.usatoday.com/money/media/story/2012-01-23/tom-curley-resigning/52758742/1">Retiring CEO Tom Curley</a> came over to AP from his role as publisher of USA Today almost nine years ago. It&#8217;s been a helluva nine years of transformation, of turning the quite traditional company he inherited from long-time head Lou Boccardi into a modern news company. He got it part way there.</p>
<p>Now Pruitt takes the baton, as most reports paint a picture of night falling on one of America&#8217;s oldest industries. The Council of Economic Advisers has reported that the press is <a href="http://blog.linkedin.com/2012/03/08/economic-report/%22%20%5Co%20%22LinkedIn%20blog">“America’s fastest-shrinking industry”</a>, measured by <a href="http://newspaperlayoffs.com/%22%20%5Co%20%22Paper%20Cuts">jobs lost</a>,&#8221; and the Financial Times headlined its recent newspaper round-up, &#8220;Bleak outlook for US newspapers.&#8221;</p>
<p>Why do it? Why trade in the sleepiness of California&#8217;s capital city (Sacramento is McClatchy&#8217;s headquarters) for the bright lights of Broadway, a long walk from AP&#8217;s NYC offices?</p>
<p>Number one on list may be McClatchy fatigue. Pruitt and his CFO, now-successor <a href="http://finance.yahoo.com/news/patrick-j-talamantes-succeed-gary-005400920.html">Pat Talamantes</a>, have rowed the third-largest U.S. newspaper company oh-so-gingerly around the bankruptcy shoals that have grabbed more than dozen of their peers. They&#8217;ve had to make devastating cuts in staff and other expenses along with other companies, but get some points for greater efforts to keep newsroom size and spirit going in the face of that bleak reality. It&#8217;s important to note that McClatchy has found no special sauce in transforming itself for the digital age, performing on par, sometimes better, sometimes worse, than its peers. Pruitt is getting this job not on the basis on being a proven transformative player, but on being a known, highly respected news exec who understands the challenges of the times.</p>
<p>Almost exactly six years ago, Pruitt seemed like a big hope for higher-quality, newspaper journalism in the transitional print/digital age. On March 6, 2006, which seems like two eternities ago, McClatchy bought Knight-Ridder, then the second-largest newspaper company in the country, and my work home for 21 years through 2005.  Though Knight-Ridder&#8217;s quick demise was shocking, Pruitt&#8217;s commitment to journalism was reassuring. I remember the conference call the company did to tout the purchase, and the optimism and commitment in Pruitt&#8217;s voice:</p>
<p>&#8220;Opportunities like this come perhaps once in a company&#8217;s lifetime, and  we&#8217;re thrilled to have this chance to extend McClatchy journalism and our  proven newspaper operations to 20 high-quality newspapers in high-growth  markets. Our two companies operate in the finest traditions of American journalism,  devoted to independent, public interest reporting and the highest ethical  values. Combining the two creates a company particularly well-positioned to  lead the way in a changing media landscape. It&#8217;s truly a chance for McClatchy  to do more of what it does best.&#8221;</p>
<p>We hoped Pruitt would become a strong public leader for those values in this difficult age. Fending off bankruptcy, challenged by new non-family shareholders and consumed by month-to-month survival, that leadership went underground. There was little percentage in asserting journalistic values in that environment, it seemed.</p>
<p>So now: AP. Certainly, the company owns its own set of life-and-death challenges. The non-profit cooperative, owned by newspaper companies, is still somewhere betwixt and between a wire and a global media company.</p>
<p>One thing Pruitt trades in: a non-national company of diverse properties for a worldwide media play. In a word: Scale.</p>
<p>AP is one of the<strong> <a href="http://newsonomics.com/topics/the-digital-dozen-will-dominate/">Digital Dozen</a> </strong>companies I wrote about in the Newsonomics book. The digital business is all about scale: do something better than others and then take it out, at very low incremental costs, to the rest of the world. The Wall Street Journal, BBC, the New York Times, Bloomberg, Guardian and a half dozen others fit that definition; many will be the winners when we look back from 2020. Yet AP isn&#8217;t in that league.</p>
<p>Though only about 20% of its revenues these days (<a href="http://www.usatoday.com/money/media/story/2012-01-23/tom-curley-resigning/52758742/1">down from 40%</a> when Tom Curley arrived in 2003) are paid by member newspapers, those newspapers control the direction of the non-profit company. Understandably, member/owners haven&#8217;t wanted AP to directly compete with them in the digital, death-of-distance age, but they&#8217;ve often been far stronger in what they didn&#8217;t want AP to do, than in what they wanted it to do.</p>
<p>AP&#8217;s been essentially a B-to-B company, with one of its prime customer revenue bases eroding so quickly. AP has made up part of that deficit by selling national content to web portals and upped its broadcasting and global businesses, but, like its owners, it has had to cut. The company&#8217;s made smarter investments in mobile lately, revamping what had been ho-hum, if early-to-market, iPhone and iPad apps. Those products offer glimmers of hope that the power of AP, and its members, can be realized by consumers. Mobile is the only area in which AP is going direct to consumers, with the goal of being the go-to site for news in the U.S. That&#8217;s a tall goal, with lots of competition.</p>
<p>So what should be at the top of Gary Pruitt&#8217;s to-do list?:</p>
<ul>
<li><strong>In one word: Leadership</strong>. Yes, a sky (print) is falling. Yet, we&#8217;ve never more needed strong, courageous leadership in the news industry. What journalists &#8212; <em>and not just those employed by daily newspaper companies</em> &#8212; do is hugely importantly to their democracies and their communities. Tom Curley tried to make those points; too often his comments were received as those of the Old Guard simply trying to hold on. It&#8217;s not easy to change the conversation, but before the public, Congress and the industry, Gary Pruitt must step forward with an optimistic, <em>inclusive</em> view of the future of the news business.</li>
<li><strong>Embrace Big Story storytelling: </strong>Check out the new Big Stories section on the new AP Mobile app. It only contains five topics now, but its larger principle is important. AP is probably the second-largest company, by staff, in the world, with about 2700 journalists, second to Reuters&#8217; approximate 3000. It made its reputation of getting it first, globally. That&#8217;s still vitally important. Yet, its ability to move beyond a commodification of sorts &#8212; for publishers, taking AP&#8217;s first story, then come behind it with a deeper story &#8212; is essential if it&#8217;s going to climb the mountain of value and charge more. As AP escapes from the age of Last In, First Out into a web of greater contextual value to its business and consumer customers, the more it can claim a place in that Digital Dozen.</li>
<li><strong>Master advertising: </strong>McClatchy is an advertising company; AP&#8217;s not. AP, if it is to be global player, needs to develop and bring in-house &#8212; quickly &#8212; advertising chops. Yes, its content-buying customers will sell their own advertising, but AP needs capacity to do that same, and not be wholly dependent on those buyers to create &#8212; and share value.</li>
<li><strong>Leverage global connections: </strong>The world&#8217;s news agencies employ 10,000 or more journalists among them. Collectively &#8212; if they were working even more closely together &#8212; that would be the largest journalistic workforce on the planet. Finding ways to leverage more and more any journalistic synergies (technology can help here) is an opportunity AP&#8217;s competitors don&#8217;t have. Some of those news agencies have found more alternative funding sources than others, though all are struggling with their core businesses. Learning from them is essential.</li>
<li><strong>Play paywall pool: </strong>With Lee&#8217;s embrace of paywalls, we&#8217;re now seeing pay systems become the default at U.S. dailies. Paywalls aren&#8217;t only a digital circulation revenue move; they reconfigure customer relationship and should force re-thinking of product portfolio. Consequently, figuring out where AP fits into the new paywalled world (and as more than in-front-of-the-wall, bulk-up-the-free content) has suddenly increased in priority.</li>
</ul>
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